Description
Job Title: Case Manager, Home Study & Post Release Services
Department/Program: ORR
Reports to: Program Director or Case Management Supervisor
Work location: Salem
Job Type: Full Time
FLSA status: (non exempt/hourly)
Salary: $26.94/hr. - $28.59/hr.
Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited non-profit
organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care
- Nonviolence - being safe and doing the right thing
- Emotional Intelligence - managing our feelings so we don't hurt ourselves or others
- Social Learning - respecting and sharing ideas of our teams
- Democracy - shared decision making whenever possible
- Open Communication - saying what we mean and not being mean when we say it
- Social Responsibility - everyone makes a contribution to the organizational culture
- Growth and Change - creating hope for our clients and ourselves
Job Summary:
The Case Manager is responsible for providing case management and supportive services to unaccompanied immigrant children released from federal custody.
Duties and Responsibilities:
- Conduct home visits and phone contacts with the dual purpose of assessing safety and appropriateness of child's placement with the UC's sponsor, and connecting UC to services in the community to address risk factors.
- Perform ongoing case management with a focus on screening and making appropriate referrals to address child's needs in the following domains: placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, juvenile/criminal justice and child enrichment activities.
- Provide crisis intervention services directly, as needed, or connect family to services to ensure minor's safety and well-being in a crisis situation.
- Submit detailed and thorough documentation in accordance with agency and ORR requirements.
- Utilize social work best practices for thorough assessments of a UC's progress and services provided.
- Carries a case load varying on program need (Staff-to-case ratios for Post Release Services Case Managers will establish caseloads of 1:25 but may with ORR's permission have a case load not to exceed 1:40)
- Completes Notice of Concerns (NOCs), per federal policy requirements.
- Maintain case file documentation in accordance with ORR requirements, and conducts internal chart reviews to monitor documentation compliance
- Participate in team meetings, staff in-service training and department meetings.
- Completes, timely and accurate timesheets and other personnel/administrative records as required.
- Is aware of Morrison Compliance Program including Compliance Officer, Compliance Standards of Conduct, and Employee Compliance Hotline. Understands Compliance Standards of Conduct and signs attestation document. Completes all assigned compliance, HIPAA, client privacy, and fraud, waste, and abuse training. Knows how to report any client privacy or fraud, waste, or abuse concerns.
- Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
- Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.
- Other duties as assigned to ensure successful operation of program/department.
Competencies:
- Communicate clearly and effectively, orally and in writing in English
- Applicable federal and state laws
- Administer policies, procedures and programs
- Interpret information, utilize critical thinking and explain concepts to others
- Maintain effective working relationships with agency employees at all levels and the general public
- Define and resolve moderately complex problems
- Able to provide trauma informed responsive-appropriate care
- Able to hold each other and yourself accountable to all individuals within Morrison, our clients and our community stakeholders.
Education and Work Experience:
- Bachelor's Degree in Social Work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science equivalent.
- Bi-lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test.
- Experience working with immigrant populations.
- Attained age 21 years or older before first day of employment in position (ORR)
We consider education, training, experience and demonstrated skills. Exceptions to the minimum qualifications require ORR's explicit written approval prior to hire and ORR may require supervision plans and additional training.
Preferred Position Qualifications:
- Knowledgeable about family preservation, kinship care, and/or general child welfare
- Experience writing professional, thorough assessment reports.
- ORR experience
- Knowledge of Federal, State and agency regulations.
- Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.
Other Requirements:
- Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on occasion.
- Regular travel via airplane and/or car to visit sponsors and clients in their homes
- Hold a valid drivers' license and must maintain minimum auto insurance policy for driving a personal vehicle
- Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review :https://www.opm.gov/suitability/suitability-and-credentialing-faqs/
- Current CPR and Standard First Aid required
- 40 hours of required training per year
Benefits & Total Rewards:
Morrison offers a comprehensive and competitive benefits package designed to support employee well-being and work-life balance:
- Medical, dental, and vision insurance
- Generous paid time off and holidays
- Retirement plan with employer contribution
- Employee Assistance Program (EAP)
- Flexible spending accounts (FSA)
- Professional development and training opportunities
- Meaningful, mission-driven work that makes a difference in the community
Working Conditions:
Environment: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
Mental demands: Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management.
Physical demands: Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.
All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standards-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.
We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic.
In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.
Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period.
Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).
