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Uc Jobs (NOW HIRING)

Technumen

UC Engineer

Foster City, CA · On-site

UC Engineer Foster City, CA We are looking for a UC Engineer to manage, maintain, and optimize our enterprise Unified Communications and Collaboration platforms. This role involves day-to-day ...

TechNumen, Inc

UC Engineer

Foster City, CA

UC Engineer Foster City, CA We are looking for a UC Engineer to manage, maintain, and optimize our enterprise Unified Communications and Collaboration platforms. This role involves day-to-day ...

Govcio LLC

Cisco UC Engineer

Hampton, VA · On-site

$140K - $160K/yr

GovCIO is currently hiring for a Cisco UC Engineer to support modernization efforts. This position will be located in Langley AFB in Hampton, VA and will be a full-time onsite position.

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Uc information

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$24.5K

$59.3K

$93K

How much do uc jobs pay per year?

As of May 30, 2026, the average yearly pay for uc in the United States is $59,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UC (Unified Communications) Engineer, and why are they important?

To thrive as a Unified Communications (UC) Engineer, you need expertise in networking, VoIP technologies, and telecommunication protocols, typically supported by a degree in IT or a related field. Familiarity with platforms like Cisco Unified Communications Manager, Microsoft Teams, and relevant certifications (e.g., CCNP Collaboration) is highly valuable. Strong problem-solving abilities, communication skills, and attention to detail distinguish top professionals in this role. These skills and qualifications are crucial for ensuring reliable, efficient, and secure communication systems within organizations.

What are some typical challenges faced by UC (Unified Communications) Engineers in keeping communication systems reliable and secure?

UC Engineers often encounter challenges such as maintaining system uptime, integrating new communication tools with existing infrastructure, and ensuring data security. They must proactively monitor networks to minimize downtime and address vulnerabilities quickly. Additionally, staying current with evolving security threats and best practices is crucial, as UC systems are frequent targets for cyberattacks. Collaboration with IT, network, and security teams is essential to ensure seamless, secure, and efficient communication across the organization.

What are UCs (University Counselors)?

University Counselors, often abbreviated as UCs, are professionals who guide students through the academic planning and college admission process. They help students identify suitable universities, prepare application materials, and understand admission requirements. UCs also provide support with course selection, career exploration, and personal development throughout high school or college. Their goal is to ensure students make informed decisions about their educational and career paths.

What is the difference between Uc vs Customer Service Representative?

AspectUcCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, technical support centersRetail stores, call centers, corporate offices
Industry UsageTelecommunications, IT, tech supportRetail, banking, telecom, service industries
Common Search IntentTechnical support, troubleshooting, network issuesHandling customer inquiries, complaints, product info

Uc roles typically focus on technical support and troubleshooting within specialized industries, requiring technical certifications. Customer Service Representatives handle general customer inquiries across various sectors, emphasizing communication skills. While both roles involve customer interaction, Uc positions are more technical, whereas Customer Service Representatives focus on service and sales support.

More about Uc jobs
What cities are hiring for Uc jobs? Cities with the most Uc job openings:
What states have the most Uc jobs? States with the most job openings for Uc jobs include:
Uc jobs near you
Infographic showing various Uc job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,287 per year, or $28.5 per hour.

UC Engineer

Technumen

Foster City, CA • On-site

Contractor

Posted 6 days ago

Job description

UC Engineer 
Foster City, CA
 
 
 
We are looking for a UC Engineer to manage, maintain, and optimize our enterprise Unified Communications and Collaboration platforms. This role involves day-to-day administration, troubleshooting, and implementation of voice, video, and meeting room solutions. You will work closely with other network teams to ensure reliable and secure UC services for our global workforce.
Key Responsibilities
· Administer UC platforms such as ZOOM, Microsoft Teams, Cisco UC, or similar.
· Manage voice services: dial plans, number assignments, call routing, PSTN connectivity, and SBC configurations.
· Configure and maintain meeting rooms (Teams Rooms, Zoom Rooms), endpoints, and peripherals.
· Monitor UC systems for performance, capacity, and availability; respond to alerts and incidents.
· Execute UC deployments and migrations.
· Provision users, licenses, and policies; automate workflows where possible.
· Troubleshoot voice/video issues (QoS, jitter, packet loss, one-way audio).
· Provide Tier 2/3 support for UC-related incidents and service requests.
· Integrate UC platforms with identity systems (Azure AD, Okta) and enforce MFA/Conditional Access.
· Ensure compliance with E911, call recording, and retention policies.
· Apply security best practices for UC tenants, admin roles, and access controls.
· Resolve conflicts, remove blockers, and ensure smooth day-to-day operations.
· Monitor team performance and ensure delivery of projects and tasks on time.
· Maintain accurate documentation: call flows, configuration guides, and operational runbooks.
· Follow ITIL processes for incident, change, and problem management.
· Participate in UC lifecycle planning and contribute to platform upgrades.
Required Qualifications
· 8+ years experience in UC administration and support.
· Hands-on experience with:
o Microsoft Teams Voice (Direct Routing, Operator Connect) or Zoom Phone
o SBCs (AudioCodes, Ribbon, Cisco) and SIP trunking
o Meeting room systems and AV hardware
· Strong troubleshooting skills for voice/video quality issues (QoS, DSCP, MOS).
· Familiarity with network fundamentals (firewalls, NAT, STUN/TURN/ICE).
· Experience with identity integration (Azure AD, Okta) and security policies.
· Knowledge of ServiceNow ITSM or similar ticketing systems.