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Uber Ai Jobs (Flexible Options) Near Me

Arize AI

Senior AI Product Manager, Observability

OR · On-site +1

$200K - $250K/yr

The product team has deep technical and strategic backgrounds from leading AI/ML companies (Uber, Cruise, Spotify, Apple) and experience shipping market leading platforms at scale. Working with this ...

MAKONIS GmbH

$104K - $137K/yr

Über MAKONIS Du willst die KI-Revolution aktiv mitgestalten und innovative KI-Lösungen von der ... Mit LLMrouter.eu betreiben wir ein Managed AI Gateway und leisten damit unseren Beitrag zur ...

Deloitte

Berufserfahrung und analytische Kompetenz auf dem Gebiet Conversational AI - von der Konzeption uber den Betrieb bis zur Weiterentwicklung von Automation Losungen wunschenswert Erfolgreich ...

Arize AI

AI Solutions Manager, SMB

$165K - $215K/yr

Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Opportunity As an AI Solutions Manager, you'll partner with some of the most innovative AI/ML teams ...

Arize AI

AI Solutions Manager, East

New York, NY · On-site +1

$165K - $215K/yr

Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Opportunity As an AI Solutions Manager, you'll partner with some of the most innovative AI/ML teams ...

Arize AI

AI Sales Engineer, US

$140K - $230K/yr

Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Team Our engineering team builds systems that interact with some of the most complex software ever ...

Arize AI

AI Solutions Manager, West

San Francisco, CA · On-site +1

$165K - $215K/yr

Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Opportunity As an AI Solutions Manager, you'll partner with some of the most innovative AI/ML teams ...

Arize AI

Open Source AI Engineer (Typescript)

$185K - $200K/yr

Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Opportunity AI is rapidly transforming the world. Whether it's developing the next generation of ...

Known

AI / ML Engineer

San Francisco, CA · On-site

$200K - $375K/yr

We are a team of engineers who've created some of the most widely used AI-driven consumer products including Uber Eats , Uber, Faire and Afterpay . We love to work hard, with a high degree of ...

Arize AI

Senior AI Product Engineer, Fullstack

$125K - $225K/yr

Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Opportunity AI is rapidly transforming the world. Whether it's developing the next generation of ...

Arize AI

Forward Deployed AI Engineer, East

New York, NY · On-site +1

$155K - $190K/yr

Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. The Opportunity We are seeking an experienced Forward Deployed AI Engineer to work directly with client ...

DAW SE Germany

$97K - $116K/yr

Du unterstützt bei der Weiterentwicklung unserer Daten- und AI-Plattformen sowie bei Lizenz- und ... Du verfügst über ein erfolgreich abgeschlossenes Studium der Informatik, Data Science ...

DAW SE Germany

... AI-Teams baust du eine unternehmensweite AI Community auf. * Du beobachtest kontinuierlich den ... Du verfügst über ein abgeschlossenes Studium im Bereich Wirtschaft, Digitalisierung, ...

Deloitte

Als Teil unseres ServiceNow-Teams im Bereich Consulting - ServiceNow verbindest du klassische Plattformberatung mit AI und Agentic Service Management - uber den gesamten Zyklus von Advisory und Use ...

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Program Lead: Product Operations - AI Observability

Sunnyvale, CA • On-site

Uber Technologies, Inc.
Ground Public Transportation • 10K+ employees
Learn more about Uber Technologies, Inc.external

Full-time

Retirement

Posted 13 days ago

Uber rating

6.8

Company rating: 6.8 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

Job description


About the Role
The AI Observability Program Leader will own the end-to-end strategy, design, and implementation of the frameworks used to monitor, understand, and improve Uber's GenAI-powered agentic systems. This role sits within the Global Digital Experience team, the operational arm of Uber's customer support tech organization, and is a critical driver of accuracy, safety, and reliability across Uber's next-generation AI solutions.
This leader will bridge the gap between raw AI logs and actionable product insights. You will define the methodologies for agentic reasoning observability, develop automated evaluation (autoeval) systems, and design simulators to stress-test AI performance before it reaches the customer. You will partner closely with Product, Engineering and Data Science to translate complex agent behaviors into micrometrics-the granular signals that help us pinpoint exactly where a reasoning chain succeeded or failed.
The ideal candidate brings a systems thinking mindset, technical literacy in LLM orchestration, and the ability to influence technical roadmaps through rigorous data and observability frameworks.
What You'll Do
  • Architect Observability Frameworks: Own the strategy for understanding AI agentic reasoning, enabling deep analysis of step-by-step agent decision-making.
  • Drive Autoeval Strategy: Design and roll out automated evaluation systems (LLM-as-a-judge) to provide a scalable, high-confidence "pulse" on AI performance across conversational and voice interfaces.
  • Define Micrometrics: Develop granular signals within agentic activity-identifying latent failures, reasoning loops, or tool-calling inefficiencies-to drive product improvements
  • Lead Pre-Launch Simulation: Partner with Product & Engineering to build and maintain simulation environments that test AI agents against edge cases before deployment, and democratise these tools with Operations teams
  • Cross-Functional Technical Partnership: Act as the primary liaison between Product, Engineering, and Data Science to ensure observability tooling is integrated into the development lifecycle and directly informs release "Go/No-Go" decisions.
  • Insight Synthesis: Package complex technical observability data into clear, actionable narratives for leadership, highlighting specific failure patterns and opportunities for CX improvement.
  • Operational Excellence: Establish the standards and tooling for how AI performance is reported globally, ensuring consistency across different regions and support modalities.

Basic Qualifications
  • 5+ years of experience in Technical Program Management, Product Operations, AI Quality, or Observability
  • Bachelor's degree in Engineering, Computer Science, Data Science, or a related technical field.

Preferred Qualifications
  • AI Literacy: Deep understanding of GenAI systems, including LLM orchestration, agentic workflows, and the nuances of reasoning chains (e.g., Chain of Thought).
  • Systems Thinking: Proven experience designing technical frameworks or evaluation pipelines (e.g., autoevals, RAG evaluation, or model benchmarking).
  • Analytical Rigor: Ability to define and track complex technical metrics (micrometrics) and correlate them with high-level business KPIs.
  • Influence without Authority: Demonstrated ability to drive complex initiatives in an IC capacity by building strong partnerships with Engineering and Product teams.
  • Advanced AI Expertise: Experience with "LLM-as-a-judge" frameworks, prompt engineering for evaluations, and fine-tuning feedback loops.
  • Simulation & Testing: Background in building simulators, "digital twins," or robust A/B testing frameworks for conversational AI or autonomous agents.
  • Tooling Proficiency: Familiarity with AI observability tools
  • Problem Solving: Exceptional ability to turn "noisy" AI logs into structured failure pattern analysis.
  • Communication: Strong ability to translate highly technical agent behaviors into business-relevant insights for non-technical stakeholders.
  • Domain Knowledge: Experience in Customer Support technology, Voice UX, or high-volume automated workflows.
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Responsibilities
For Sunnyvale, CA-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About Us
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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