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How much do twitter support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for twitter support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the daily responsibilities of a Twitter Support?

In a Twitter Support position, your daily tasks often include responding to user inquiries, troubleshooting technical issues, and assisting with account or policy questions through various channels such as email, chat, or social media. You may also be responsible for escalating complex cases to specialized teams, documenting user feedback, and keeping up with policy updates or platform changes. Collaboration with team members and other departments is common to ensure accurate and timely resolutions. This role requires adaptability, as the nature of customer issues can vary day to day, and staying current with Twitter features is key to providing effective support.

What is a Twitter Support?

A Twitter Support job involves assisting users with issues related to their accounts, troubleshooting technical problems, and ensuring a positive user experience on the platform. Support agents respond to inquiries, investigate reported issues, and provide guidance on Twitter's policies and features. They often communicate via email, chat, or social media to resolve concerns efficiently.

What skills and qualifications are needed for a Twitter Support?

To excel as Twitter Support, you need strong problem-solving abilities, customer service experience, and knowledge of social media platforms, with a preference for candidates familiar with Twitter's policies and user tools. Experience with CRM systems, ticketing software, and social listening tools such as Zendesk and Sprout Social is often advantageous. Excellent written communication, patience, and the ability to stay calm under pressure are important soft skills. These competencies enable you to efficiently resolve user concerns, maintain a positive brand image, and deliver high-quality support in a fast-paced digital environment.

More about Twitter Support jobs
What states have the most Twitter Support jobs? States with the most job openings for Twitter Support jobs include:
What job categories do people searching Twitter Support jobs look for? The top searched job categories for Twitter Support jobs are:
Twitter Support jobs near you
Infographic showing various Twitter Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Distribution Support Representative

Southern Company

Cartersville, GA • On-site

$16 - $21.50/hr

Full-time

Medical, Retirement

Posted 7 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description


DESCRIPTION
Distribution Support Representative - Cartersville (Northwest Distribution) at Georgia Power Company
Reports to: Engineering Supervisor
Work Location: 10 Massell Dr. Cartersville, GA 30120
Position will be filled at Non-exempt 4 - 6 level.
Job Summary
This position provides administrative support to the Distribution Organization at the Cartersville Operating HQ and Dalton Operating HQ. This position also serves as primary backup to support staff as needed for other locations in Northwest Distribution.
This position is located in Cartersville, Georgia. Candidate must currently live within a reasonable commute to the operating headquarters OR must quickly relocate at their own expense.
Job Responsibilities include:
  • Answer phone calls and meet with Internal customers in a professional and responsive manner, accurately assessing the relative urgency and priority of each call and follow through to ensure the customer is appropriately handled.
  • Support compliance requirements for assigned office locations.
  • Serve as Compliance Poster Coordinator for Cartersville and Dalton HQ
  • Serve as the Oracle PaySOurce (timekeeping) administrator for assigned departments
  • Manage Expenses for the group (expense statements, mileage, procurement card charges, check requests, and invoices)
  • Support Region SERP activities by assisting with logistics, meals, TCMS, and other duties as assigned with potential for overnight travel
  • Candidate must be available to work overtime during storm duty - this could include evenings, weekends, and/or holidays.
  • Coordinate meetings by scheduling conference rooms, overseeing catering requests, and reserving audiovisual equipment for NW Distribution.
  • Maintain office supplies
  • Help sort and distribute incoming mail
  • Maintain various internal phone directories/contact lists
  • Maintain SERP information
  • Manage employee/contractor badging requests
  • Maintaining confidential information including archiving of business records
  • Assist with VA Monthly Certification of Training hours for Veteran Apprentices (Training Req)
  • Ability to learn Contract for Covered Employees to assist with timekeeping entry

Job Qualifications
Education
  • High School diploma or equivalent required
  • College coursework and/or degree are a plus.
  • Certification as an administrative professional is a plus.

Job Experience
  • At least 2 years of administrative/secretarial experience supporting multiple managers and staff in a preferred business setting.
  • Prior data entry and reporting experience.
  • Previous experience using an online time recording system/software preferred.
  • Expense reporting knowledge a plus.
  • Experience working with a diverse group with multiple needs preferred.

Knowledge, Skills & Abilities
  • Candidate must successfully qualify on the EEI SASS test.
  • Proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Outlook)
  • Knowledge of Oracle, JETS, CSS, ARCOS desired.
  • Effective communication skills
  • Excellent customer service skills
  • Organizational skills-maintaining calendars, scheduling/coordinating meetings
  • Ability to prioritize tasks.
  • Ability to solve problems in a timely manner
  • Collaborator by assisting in other areas when necessary
  • Ability to adapt to a changing environment
  • Flexible, multi task oriented, ability to meet deadlines, work with minimum supervision
  • Knowledge of Company operations, policies, and procedures.

About Us
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
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