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Twitter Support Jobs (NOW HIRING)

Twitter

Staff iOS Engineer (Future Opportunities)

New York, NY · On-site

$56.50 - $78/hr

Twitter promotes and protects the public conversation. Twitter is the town square of the internet ... Up-leveling peers, supporting peers in their technical proposals, or supporting their technical ...

ABI Research

Research Analyst: Robotics

New York, NY · On-site

Maintain a high industry profile by participating in industry events, delivering webinars, interacting with the press, and being active on social media (e.g., LinkedIn and Twitter). * Support sales ...

ABI Research

Research Analyst: Robotics

New York, NY · On-site +1

Maintain a high industry profile by participating in industry events, delivering webinars, interacting with the press, and being active on social media (e.g., LinkedIn and Twitter). * Support sales ...

ABI Research

Research Analyst: Robotics

New York, NY · Remote

Maintain a high industry profile by participating in industry events, delivering webinars, interacting with the press, and being active on social media (e.g., LinkedIn and Twitter). * Support sales ...

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How much do twitter support jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for twitter support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

How to get a job on Twitter?

To get a job as a Twitter Support representative, candidates should review open positions on Twitter's careers page, ensure they meet the required skills such as communication and problem-solving, and submit a tailored application. Relevant experience in customer service, familiarity with social media platforms, and strong written skills are often preferred. The hiring process may include interviews and skill assessments.

How much do Twitter employees get paid?

Twitter support employees' salaries vary based on experience, location, and role, but entry-level support roles typically start around $40,000 to $50,000 annually. More experienced support specialists or those in senior positions can earn upwards of $70,000 or more per year. Compensation may also include benefits such as health insurance and paid time off.

What are typical daily responsibilities for someone in a Twitter Support role?

In a Twitter Support position, your daily tasks often include responding to user inquiries, troubleshooting technical issues, and assisting with account or policy questions through various channels such as email, chat, or social media. You may also be responsible for escalating complex cases to specialized teams, documenting user feedback, and keeping up with policy updates or platform changes. Collaboration with team members and other departments is common to ensure accurate and timely resolutions. This role requires adaptability, as the nature of customer issues can vary day to day, and staying current with Twitter features is key to providing effective support.

Does Twitter have remote jobs?

Twitter Support roles can be remote, depending on the company's current policies and the specific position. Many customer service and support jobs at Twitter are offered with remote or hybrid options, often requiring familiarity with social media tools and strong communication skills.

What is a Twitter Support job?

A Twitter Support job involves assisting users with issues related to their accounts, troubleshooting technical problems, and ensuring a positive user experience on the platform. Support agents respond to inquiries, investigate reported issues, and provide guidance on Twitter's policies and features. They often communicate via email, chat, or social media to resolve concerns efficiently.

What is the 70 30 rule in hiring?

The 70/30 rule in hiring suggests that 70% of the interview should focus on assessing a candidate's skills and experience, while 30% should evaluate cultural fit and soft skills. For roles like Twitter Support, balancing technical knowledge with communication skills is essential for effective performance.

What are the key skills and qualifications needed to thrive in the Twitter Support position, and why are they important?

To excel as Twitter Support, you need strong problem-solving abilities, customer service experience, and knowledge of social media platforms, with a preference for candidates familiar with Twitter's policies and user tools. Experience with CRM systems, ticketing software, and social listening tools such as Zendesk and Sprout Social is often advantageous. Excellent written communication, patience, and the ability to stay calm under pressure are important soft skills. These competencies enable you to efficiently resolve user concerns, maintain a positive brand image, and deliver high-quality support in a fast-paced digital environment.

More about Twitter Support jobs
What states have the most Twitter Support jobs? States with the most job openings for Twitter Support jobs include:
What job categories do people searching Twitter Support jobs look for? The top searched job categories for Twitter Support jobs are:
Twitter Support jobs near you
Infographic showing various Twitter Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,699 per year, or $19.6 per hour.
Senior Staff Software Engineer (Future Opportunities)

Senior Staff Software Engineer (Future Opportunities)

Twitter

San Francisco, CA • On-site

$144K - $190K/yr

Full-time

Posted yesterday

Job description

Company Description
Please note: This job posting is not for immediate hire but rather an opportunity to submit an application for future consideration.
Twitter promotes and protects the public conversation. Twitter is the town square of the internet. At Twitter, we work with one goal in mind: to improve Twitter for our customers, partners, and the people who use it across the world. Brand safety is only possible when human safety is the top priority - This mindset is what drives us forward.
Job Description
Responsibilities:
  • Lead complex projects that require cross-organizational alignment and collaboration;
  • Drive collaboration across your organization to meet strategic business objectives;
  • Assess your organization's performance and identify areas for improvement;
  • Plan and deliver cross-organizational strategies;
  • Influence your organization to execute strategies and meet objectives for critical projects and programs;
  • Anticipate and consider risks while shaping ongoing strategy;
  • Serve as a trusted advisor to peers and colleagues across the company;
  • Lead others through change and ambiguity;
  • Communicate complex issues clearly and credibly;
  • Consult on and approve team decisions while driving broader organizational actions;
  • Work transparently cross-functionally and influence your peers to do the same.

Qualifications
Basic Qualifications:
  • 9+ years of relevant experience in software engineering;
  • Track record as a leader in the areas of their domain, driving large-scale operational changes across an organization;
  • Track record of staff-level+ contributions on multiple projects;
  • Track record of coordinating implementation of high impact projects across many teams, delivering projects with reliable deadlines and milestones over multiple quarters;
  • Experience creating scalable impact by one or more of the following: Up-leveling peers, supporting peers in their technical proposals, or supporting their technical designs;
  • Prior leadership experience as technical lead/architect;
  • Demonstrated ability to assist other teams with diagnosing or root-causing their incidents.

Preferred Qualifications:
  • Proactive external code contributor on public forms.

Additional Information
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any other status or characteristic protected by, state, or local laws.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Twitter provides reasonable accommodations during the recruitment and hiring process upon request. Information received relating to accommodations will be addressed confidentially. To request an accommodation, please contact accommodation@twitter.com.
All your information will be kept confidential according to EEO guidelines.
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About Twitter

Sourced by ZipRecruiter

Twitter, Inc. was an American social media company based in San Francisco, California. The company operated the social networking service Twitter and previously the Vine short video app and Periscope livestreaming service. Twitter was created by Jack Dorsey, Noah Glass, Biz Stone, and Evan Williams in March 2006 and was launched that July. By 2012, more than 100 million users tweeted 340 million tweets a day, and the service handled an average of 1.6 billion search queries per day.The company went public in November 2013. By 2019, Twitter had more than 330 million monthly active users.[

Industry

Software development

Company size

5,001 - 10,000 Employees

Headquarters location

San Francisco, CA, US

Year founded

2006

Social media

Facebook

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