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Twitter Support Jobs (NOW HIRING)

Twitter

Staff iOS Engineer (Future Opportunities)

New York, NY · On-site

$56.50 - $78/hr

Twitter promotes and protects the public conversation. Twitter is the town square of the internet ... Up-leveling peers, supporting peers in their technical proposals, or supporting their technical ...

Twitter

Staff iOS Engineer (Future Opportunities)

New York, NY · On-site

$56.50 - $78/hr

Twitter promotes and protects the public conversation. Twitter is the town square of the internet ... Up-leveling peers, supporting peers in their technical proposals, or supporting their technical ...

Solomon Page

Digital Beauty Advisor

Manhattan, NY · On-site

$30.50/hr

Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely manner (TikTok, Facebook, Instagram, Twitter) * Support public channels ...

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Twitter Support information

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How much do twitter support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for twitter support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a Twitter Support?

A Twitter Support job involves assisting users with issues related to their accounts, troubleshooting technical problems, and ensuring a positive user experience on the platform. Support agents respond to inquiries, investigate reported issues, and provide guidance on Twitter's policies and features. They often communicate via email, chat, or social media to resolve concerns efficiently.

What are the daily responsibilities of a Twitter Support?

In a Twitter Support position, your daily tasks often include responding to user inquiries, troubleshooting technical issues, and assisting with account or policy questions through various channels such as email, chat, or social media. You may also be responsible for escalating complex cases to specialized teams, documenting user feedback, and keeping up with policy updates or platform changes. Collaboration with team members and other departments is common to ensure accurate and timely resolutions. This role requires adaptability, as the nature of customer issues can vary day to day, and staying current with Twitter features is key to providing effective support.

What skills and qualifications are needed for a Twitter Support?

To excel as Twitter Support, you need strong problem-solving abilities, customer service experience, and knowledge of social media platforms, with a preference for candidates familiar with Twitter's policies and user tools. Experience with CRM systems, ticketing software, and social listening tools such as Zendesk and Sprout Social is often advantageous. Excellent written communication, patience, and the ability to stay calm under pressure are important soft skills. These competencies enable you to efficiently resolve user concerns, maintain a positive brand image, and deliver high-quality support in a fast-paced digital environment.

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What states have the most Twitter Support jobs?

States with the most job openings for Twitter Support jobs include:

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Twitter Support jobs near you
Infographic showing various Twitter Support job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Senior Site Reliability Engineer (Future Opportunities)

San Francisco, CA

Twitter
Software Development • 5 - 10K employees
Learn more about Twitterexternal

Full-time

Re-posted 26 days ago

Job description

Company Description

Please note: This job posting is not for immediate hire but rather an opportunity to submit an application for future consideration.

Twitter promotes and protects the public conversation. Twitter is the town square of the internet. At Twitter, we work with one goal in mind: to improve Twitter for our customers, partners, and the people who use it across the world. Brand safety is only possible when human safety is the top priority - This mindset is what drives us forward.

Job Description

Responsibilities:

  • Lead a team of site reliability engineers who are working to keep Twitter reliable and scalable;
  • Partner with engineering leadership across Twitter to achieve reliability outcomes for their services;
  • Drive and participate in deep technical design discussions within your team, and across partner teams, and ensure that we're building the right systems and keeping the quality high;
  • Establish standard practices and processes for planning and prioritizing reliability work;
  • Manage engineers spread out across various time zones and regions;
  • Coach, grow, and empower your team to make impactful decisions that lead to their personal and professional success, and enable them to become technical leaders;
  • Coach the individuals on your team to build and execute personal development plans that align with Twitter's goals and objectives, and understand how their work fits into the bigger picture/mission.
Qualifications

Basic Qualifications:

  • 5+ years of software engineering experience;
  • Experience managing services in a distributed, internet-scale *nix environment;
  • Development experience in Python, Scala, Java, C, or C++;
  • Demonstrable knowledge of TCP/IP and HTTP;
  • Must be able to work extended hours and weekends as needed.

Preferred Qualifications:

  • Experience with systems programming (bash and shell tools);
  • Experience using containerization software such as Kubernetes, Docker, Mesos;
  • Familiarity with systems management tools (Puppet, Chef, Ansible, etc.);
  • Comfortable working with on-prem and cloud-based infrastructure (AWS, GCP) in terms of deployment, support, monitoring, administration, and troubleshooting;
  • Proven understanding of systems and application design, including the operational trade-offs of various designs;
  • Experience with Kubeflow, Scatter-gather systems, and offline systems like Hadoop is a plus
Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any other status or characteristic protected by, state, or local laws.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Twitter provides reasonable accommodations during the recruitment and hiring process upon request. Information received relating to accommodations will be addressed confidentially. To request an accommodation, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

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About Twitter

Sourced by ZipRecruiter

Twitter, Inc. was an American social media company based in San Francisco, California. The company operated the social networking service Twitter and previously the Vine short video app and Periscope livestreaming service. Twitter was created by Jack Dorsey, Noah Glass, Biz Stone, and Evan Williams in March 2006 and was launched that July. By 2012, more than 100 million users tweeted 340 million tweets a day, and the service handled an average of 1.6 billion search queries per day.The company went public in November 2013. By 2019, Twitter had more than 330 million monthly active users.[

Industry

Software development

Company size

5,001 - 10,000 Employees

Headquarters location

San Francisco, CA, US

Social media

Facebook

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