SAIT's Student Services department unlocks learner potential within a vibrant campus culture. Join a team driven by student success, offering holistic services from academic support and counselling to financial advising and social engagement.
The Opportunity
Job classification: A5902 - Office Assistant II
# of positions: 4
Hourly Rate: $20.76
Placement is typically based upon a review of skills, experience, and internal equity.
Position End Date: April 30, 2027
Deadline to apply: 4:00PM, June 23rd, 2026
Testing Services is seeking a reliable, compassionate, and detail-oriented Invigilator/Office Assistant to support both accommodated and non-accommodated testing environments. This role plays an important part in supporting student success by helping create a secure, respectful, and inclusive testing experience for all students, including neurodiverse students and students with disabilities.
The successful candidate will assist with exam invigilation, student support, front-line customer service, and tutoring and administrative duties while maintaining academic integrity and confidentiality. This position requires professionalism, adaptability, patience, teamwork and the ability to remain calm in fast-paced or high-stress situations.
This is a part -time role working 5-30 hours per week depending on need, and require daytime, evening, and weekend support.
How you'll contribute
Exam Invigilation and Student Support:
- Invigilate in-person, accommodated, and non-accommodated exams following established procedures and academic integrity standards.
- Verify student identification, complete check-in/check-out procedures, monitor testing spaces, provide instructions, assist students during approved breaks, and respond appropriately to testing concerns or irregularities.
- Support approved accommodations including reduced distraction environments, adjusted start times, assistive technology, readers, scribes, and other accommodation requirements.
Administrative and Organizational Support:
- Prepare, organize, distribute, scan, and securely store examination materials. Monitor and enter information into RegisterBlast and other systems.
- Assist with exam scheduling, room preparation, accommodation setup, database entry, and maintaining accurate documentation and records. Provide support to tutoring Services as necessary.
Customer Service and Communication:
- Respond to inquiries from students, instructors, and staff in person, by phone, and by email.
- Provide clear and professional communication regarding testing procedures, accommodations, booking processes, and exam-related concerns, and tutoring support. Implementing exam payments.
Team Collaboration and Operational Support:
- Work collaboratively with Testing Services staff to support daily operations, room setup, exam preparation, and peak final exam periods including evenings and weekends.
- Assist with general office duties and maintaining organized testing spaces.
What you bring
- Certificate or Diploma in Office Administration, Disability Studies, Educational Support, or a related field is preferred.
- 1 year of experience in administration, customer service, team environment, invigilation, education, or student support in a post-secondary or similar environment.
- Experience interacting with individuals with disabilities, medical conditions, and/or neurodiverse individuals.
- Strong communication skills, both written and verbal.
- Excellent organizational and time management skills.
- Proficiency with Microsoft Office, assistive technology, and online systems.
We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.
Together, we build bold futures
At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:
- Generous top-up in lieu of time off and benefits
- Professional development opportunities through access to LinkedIn Learning and discounted Continuing Education and Professional Studies courses
- Access to Greenshield+ for virtual therapy at a reduced rate to support your well-being
- Ability to contribute to RRSP or TFSA with reduced group rates
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
About SAIT
At SAIT, we're building bold futures. We're a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.
Named one of Alberta's Top Employers, we're driven by a desire to create an impact in our community. If you're looking for a place where purpose meets possibility, you've found it here.
We're committed to community and belonging
Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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