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Ttec Remote Jobs (NOW HIRING)

TTEC Digital

AWS Team Lead, Development

Austin, TX · Remote

This is a remote role based in the United States. The TTEC Digital AWS Partner Practice comprises over 150 brilliant technical experts, has received numerous best-in-class awards from AWS, and was ...

TTEC

VP, Sales Executive - BFSI (Remote)

Austin, TX · On-site +1

$160K - $190K/yr

Vice President, Sales Executive TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to join the mission of transforming customer ...

TTEC

For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #LI-Remote Location/Division Bogot, Colombia, Remote Job ...

TTEC

VP, Sales Executive - BFSI (Remote)

Austin, TX · Remote

$160K - $190K/yr

VP, Sales Executive - BFSI (Remote) Apply now Vice President, Sales Executive TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to ...

TTEC

Temporary Trainer

Austin, TX · Remote

$20 - $22/hr

As a Temporary Trainer working remote in the United States, youll be a part of bringing humanity to ... TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...

TTEC

Seasonal Licensed Healthcare Trainer

Austin, TX · Remote

$22 - $23/hr

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ... Location/Division Austin, Texas, Remote Job Requisition 04C13 Work From Home Yes Apply now

TTEC

Incident Response Manager

Austin, TX · Remote

$120K - $140K/yr

As an Incident Response Manager working remote in the United States, youll be a part of bringing ... Employees | TTEC for more information. The anticipated range is $120,000-140,000. Actual ...

TTEC

Seasonal Healthcare Trainer

Austin, TX · Remote

$22 - $23/hr

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ... Location/Division Austin, Texas, Remote Job Requisition 04C14 Work From Home Yes Apply now

TTEC Digital

ServiceNow Technical Consultant

Austin, TX · On-site +1

$100K - $125K/yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported ... This is a 100% remote opportunity As a ServiceNow Technical Consultant , working remotely, you will ...

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How much do ttec remote jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for ttec remote in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TTEC Remote Customer Service Representative, and why are they important?

To thrive as a TTEC Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, web-based communication platforms, and sometimes technical troubleshooting tools is important. Excellent listening skills, patience, and the ability to remain calm under pressure help you stand out in this remote role. These skills and qualities are vital to deliver effective support, ensure customer satisfaction, and maintain productivity in a virtual environment.

What does a typical workday look like for a TTEC remote employee, and how is performance managed in a virtual environment?

As a TTEC remote employee, your day usually involves engaging with customers via phone, chat, or email, depending on your specific role and client assignment. You will work independently from home but remain closely connected with your team and supervisors through virtual meetings, chat platforms, and performance dashboards. Performance is managed through metrics such as customer satisfaction, call resolution rates, and adherence to schedules, with regular feedback provided by team leads. TTEC also offers ongoing training and support to help you succeed and advance in your career.

What is a TTEC Remote job?

A TTEC Remote job refers to a position with TTEC, a global customer experience and business process outsourcing company, that allows employees to work from home or any other remote location. These jobs typically involve customer service, technical support, sales, or related roles, where communication with customers is managed through phone, chat, or email. TTEC offers remote opportunities to help provide flexibility and work-life balance for employees while still delivering excellent customer experiences. The company provides the necessary training and support to ensure remote workers are successful in their roles.

What are the working hours for TTEC remote jobs?

TTEC remote jobs typically offer flexible scheduling, with many positions allowing agents to choose their working hours within set shifts, often including evenings and weekends. The specific hours depend on the role and client needs, but remote employees generally work full-time or part-time schedules with the ability to manage their time remotely. Some roles may require availability during peak hours or specific shifts to meet customer service demands.

What is the difference between Ttec Remote vs Customer Service Representative?

AspectTtec RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, sometimes with customer service experienceHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentRemote, home-based setup with internet connectionTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, tech support, salesCommon in retail, telecom, banking, and service industries

Both roles involve customer interaction and require similar credentials, but Ttec Remote specifically refers to a remote customer service position at Ttec, often with specialized training. Customer Service Representatives work across various companies and industries, either remotely or in-office. Ttec Remote offers the flexibility of working from home with a focus on Ttec's client base, while Customer Service Representatives may work in different environments and for different employers.

What cities are hiring for Ttec Remote jobs? Cities with the most Ttec Remote job openings:
What states have the most Ttec Remote jobs? States with the most job openings for Ttec Remote jobs include:
AWS Team Lead, Development

AWS Team Lead, Development

TTEC Digital

Austin, TX • Remote

Full-time

Posted 7 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital is seeking an AWS Team Lead, Development, to join our AWS Partner Practice.  This is a remote role based in the United States.
 
The TTEC Digital AWS Partner Practice comprises over 150 brilliant technical experts, has received numerous best-in-class awards from AWS, and was the first Amazon Connect partner globally to be signed. The practice has delivered over 500 AWS customer launches, improving the customer experience for more than 3.5 million conversations to date.
 
As the AWS Team Lead, Development, working remotely in the US, you will provide the vision, execution, and direction to implement strategies, processes, and technologies that deliver best-in-class customer experience.
 
Our AWS Practice teams function as autonomous units working with multiple clients at any given time.  Developer teams consist of three to four developers, including the team lead and a project manager. After receiving SOWs and rough requirements from our sales team, the Team Lead works with the PM on the team to perform detailed discovery and to plan out the sprints of the project alongside the client’s product owners. Our teams are treated as a group of equals, but the lead has the final say and responsibility for the technical decisions made on a project. As such, the lead must be able to handle professional conflict in a way that is productive and edifying, not destructive to the morale of their teammates.  Reporting to the Technology Manager, the Team Leads are expected to contribute to Best Practice Documentation within the organization.
 
Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center implementations, and the Lead is expected to stay current on the latest and greatest from Amazon as well as the broader industry. The Team Lead will ensure our team continues to polish our practice to deliver faster with higher quality and better performance for our clients.
 
What You Will Be Doing:
  • Morning meetings with internal team and clients
  • Requirements analysis and design conversations when you have a new project starting.
  • Working on issues in Jira with your team - building systems, creating CloudFormation/Serverless templates to deploy resources, etc.
  • Helping junior team members with struggles in code and in teamwork.
  • Studying new AWS Services, tools, or even new languages to address project needs.
  • You need to be ready to learn quickly!
What You Will Bring;
  • Demonstrated expert knowledge of AWS services and cloud architecture
  • Experience with AWS services, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, VPC/Network configurations
  • 10+ years of development experience with a recent focus on Node.js/Typescript, working with AWS services.
  • Thorough knowledge of agile methodologies such as Scrum
  • Ability to mentor more junior team members and to correct constructively, fostering growth in the team’s skills while strengthening relationships amongst team members
  • The ideal candidate seeks to understand before prescribing a solution.
  • Love of technology and the latest and greatest in development best practices, especially the latest services from AWS
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.