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Tsm Team Lead Jobs (NOW HIRING)

LoanPro

TSM Team Lead

Farmington, UT · On-site

TSM Team Lead - Farmington, UT Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who has access to capital. It ...

LoanPro

TSM Team Lead

Farmington, UT · On-site

TSM Team Lead - Farmington, UT Why LoanPro: We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who has access to capital. It ...

New

LoanPro

TSM Team Lead

Farmington, UT

TSM Team Lead - Farmington, UT Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who has access to capital. It ...

Suburban Automotive Services

Sales Manager

Troy, MI · On-site

Lead a team of Territory Sales Managers (TSM) who work closely with dealer personnel to provide product, sales, and process training on OEM (Original Equipment Manufacturer) accessories to increase ...

sasholdings

Sales Manager

Troy, MI · On-site

Lead a team of Territory Sales Managers (TSM) who work closely with dealer personnel to provide product, sales, and process training on OEM (Original Equipment Manufacturer) accessories to increase ...

Suburban Automotive Services

Sales Manager

Troy, AL · On-site

Lead a team of Territory Sales Managers (TSM) who work closely with dealer personnel to provide product, sales, and process training on OEM (Original Equipment Manufacturer) accessories to increase ...

Suburban Accessories

Lead a team of Territory Sales Managers (TSM) who work closely with dealer personnel to provide product, sales, and process training on OEM (Original Equipment Manufacturer) accessories to increase ...

Suburban Accessories

Sales Manager

Troy, MI · On-site

Lead a team of Territory Sales Managers (TSM) who work closely with dealer personnel to provide product, sales, and process training on OEM (Original Equipment Manufacturer) accessories to increase ...

Suburban Automotive Services

Sales Manager

Troy, MI · On-site

Lead a team of Territory Sales Managers (TSM) who work closely with dealer personnel to provide product, sales, and process training on OEM (Original Equipment Manufacturer) accessories to increase ...

CHA Consulting, Inc.

TSM&O Engineer

Miami, FL · On-site

$110K - $130K/yr

CHA Consulting, Inc. is seeking a TSM&O Engineer to join our Traffic & ITS Team in Miami, FL ... Lead dynamic traffic and ITS projects that improve safety, optimize mobility, and integrate ...

GM Financial

Cybersecurity Team Lead

Arlington, TX · On-site

$97K - $131K/yr

Advanced knowledge of IBM pSeries hardware, operating systems and TSM backup infrastructure ... Our team members define and shape our culture - an environment that welcomes innovative ideas ...

GM Financial

Cybersecurity Team Lead

Arlington, TX · On-site

$99K - $135K/yr

Advanced knowledge of IBM pSeries hardware, operating systems and TSM backup infrastructure ... Our team members define and shape our culture - an environment that welcomes innovative ideas ...

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Tsm Team Lead information

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How much do tsm team lead jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for tsm team lead in the United States is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.56 per hour, depending on experience, location, and employer.

What is a TSM Team Lead?

A TSM (Territory Sales Manager) Team Lead is responsible for overseeing a group of Territory Sales Managers, guiding their sales strategies, and ensuring that sales targets are met within a designated region. They provide coaching, performance feedback, and support to their team members, while also collaborating with upper management to develop sales plans. TSM Team Leads play a crucial role in driving revenue growth, improving customer relationships, and maintaining the overall efficiency of the sales force.

What are the key skills and qualifications needed to thrive as a TSM Team Lead, and why are they important?

To thrive as a TSM Team Lead, you need expertise in team management, strong analytical skills, and a solid understanding of sales or technical support processes, often backed by a relevant degree or equivalent experience. Familiarity with CRM platforms, reporting tools, and workflow management systems is typically required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for motivating teams and resolving challenges. These skills ensure efficient team performance, goal attainment, and high-quality service delivery in a dynamic environment.

How does a TSM Team Lead typically collaborate with other departments to achieve service management goals?

As a TSM (Technical Service Management) Team Lead, collaboration with other departments—such as IT operations, development, and customer support—is a core part of the role. You will frequently coordinate with these teams to resolve incidents, implement service improvements, and ensure alignment with business objectives. Effective communication and cross-functional teamwork are essential, as you often serve as the bridge between technical staff and business stakeholders. This collaborative approach helps maintain service quality, streamline processes, and drive continuous improvement across the organization.

What is the difference between Tsm Team Lead vs Tsm Specialist?

AspectTsm Team LeadTsm Specialist
CredentialsTypically requires relevant certifications and leadership experienceRequires technical certifications and specialized training
Work EnvironmentLeads a team, manages projects, and coordinates tasksFocuses on technical support, troubleshooting, and system maintenance
Employer & Industry UsageCommonly found in retail, telecommunications, and technology sectorsUsed across similar industries for technical roles
Search & Comparison IntentInterested in leadership roles overseeing technical teamsLooking for technical support or specialist roles

The main difference between a Tsm Team Lead and a Tsm Specialist lies in their responsibilities. The Tsm Team Lead manages a team, oversees projects, and ensures team performance, while the Tsm Specialist focuses on technical tasks like troubleshooting and system support. Both roles require relevant certifications, but the Team Lead emphasizes leadership skills, whereas the Specialist emphasizes technical expertise.

What are the duties of a TSM Team Lead?

A TSM Team Lead is responsible for supervising and coordinating technical service management teams, ensuring efficient delivery of support and maintenance tasks. They assign work, monitor team performance, provide training, and communicate with clients or other departments to resolve issues and improve service quality. Strong leadership, technical knowledge, and communication skills are essential for this role.

What is the salary of Tsm Team Lead?

The salary of a TSM Team Lead typically ranges from $50,000 to $80,000 annually, depending on experience, location, and the company's size. Compensation may also include bonuses, benefits, and opportunities for advancement within the retail or technology sectors where the role is common.

What are popular job titles related to Tsm Team Lead jobs?

For Tsm Team Lead jobs, the most frequently searched job titles are:

Infographic showing various Tsm Team Lead job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $40,377 per year, or $19.4 per hour.

TSM Team Lead

Farmington, UT • On-site

LoanPro
See more jobs at LoanProexternal

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago

Job description

TSM Team Lead - Farmington, UT
Why LoanPro:
"We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who has access to capital. It changes personal finances. It can have a ripple effect on everything you do. LoanPro unlocks finance." -Rhett Roberts, CEO
At LoanPro, we're more than just a fintech company-we're transforming the lending landscape. With over $18 billion in loans managed across North America, LoanPro isn't just growing-it's leading the industry transformation.
How we do what we do:
"Steve Jobs was once asked what he was most proud of at Apple. Was it the iPhone? Was it the iPad? Steve Jobs replied it was the team that built Apple. That's what I'm most proud of here at LoanPro- the team that builds LoanPro. We do what we do because of our people." -Rhett Roberts, CEO
At the heart of our success are our exceptional employees, whose talent, passion, and dedication fuel the growth and profitability of our company. As a next-generation SaaS platform, we deliver core lending infrastructure that empowers mid-market and large lenders to operate more efficiently, quickly, and effectively. Our cloud-native solution helps clients streamline operations, enhance organization, and drive unparalleled performance in their lending processes.
What you own:
The TSM Team Lead is a pivotal leadership role within the Technical Success department, responsible for leading a squad of Technical Success Managers to deliver world-class solutioning for LoanPro's clients. This individual balances high-level individual contributions on "tier-one" accounts with the mentorship and operational management of the TSM team.
The Team Lead ensures that the team's technical designs are scalable, that the TSMs are hitting their KPIs, and that the feedback loop between customers and Product/Engineering is seamless. You are the guardian of technical excellence, ensuring your team translates complex business needs into elegant, API-driven solutions.
  • Team Mentorship & Coaching: Conduct regular 1:1s and technical code/solution reviews to elevate the team's proficiency in APIs, payloads, and database queries.
  • Complex Solution Oversight: Act as the final "technical sign-off" for complex architecture designs proposed by the team to ensure they align with LoanPro's long-term stability.
  • Escalation Management: Serve as the senior technical point of contact for "at-risk" customers, stepping in to solve the most difficult technical roadblocks.
  • Process Optimization: Identify gaps in the TSM workflow-such as documentation hurdles or communication silos-and implement tools or processes to solve them.
  • Product-Engineering Liaison: Aggregate technical feedback from the team to provide the Product and Engineering teams with prioritized, data-backed feature requests.
  • Resource Allocation: Work with the VP of Technical Success to assign TSMs to accounts based on technical complexity and team capacity.
  • Sales Support Excellence: Ensure the team effectively supports CSMs and Sales in upselling technical modules and identifying new revenue requirements.

Essential Job Functions:
  • Performance Management: Track team metrics (time-to-resolution, customer satisfaction, upsell influence) and provide regular reporting to the VP.
  • Onboarding & Training: Lead the training program for new TSM hires, ensuring they master LoanPro's software functions within their first 90 days.
  • Documentation Standards: Set the standard for technical documentation, including architecture diagrams and integration guides, ensuring consistency across the team.
  • Strategic Solutioning: Lead collaboration with Solution Architects on enterprise-scale projects that require bespoke integration logic.
  • Culture Carrier: Foster a proactive, "solutionist" mindset within the team that prioritizes customer empathy alongside technical rigor.
  • Reporting: Analyze team data to identify trends in customer pain points and report these insights to upper-level management.

What you need for success:
  • Education: Bachelor's degree in Computer Science, IT, or a related technical field.
  • Experience: 6+ years in a technical customer-facing role, with at least 1-2 years in a lead or supervisory capacity.
  • Technical Mastery: Expert-level knowledge of APIs (REST), JSON payloads, and SQL/database queries.
  • Programming: Proficiency in Python or JavaScript is highly preferred to assist the team in scripting custom solutions.
  • Lending Domain: 5+ years of experience in the lending or fintech industry is essential to understand the business logic behind the technology.
  • Communication: Ability to bridge the gap between "deep-dev" technical talk and "C-suite" business value.
  • Project Management: Demonstrated ability to manage multiple high-stakes projects simultaneously without loss of detail.
  • Leadership: Proven ability to assess needs, influence peers, and partner with senior executives.

Benefits of the Role:
  • 80% Medical/Dental
  • PTO and Holiday Schedule
  • HSA and 401K Match
  • Wellness Rewards and EAP

At LoanPro, we have the ability to make a real difference. LoanPro offers a value-based, innovation-focused, learning culture and endless opportunities for growth. Come help us build LoanPro.
If you need an accommodation to apply for the position or during the interview process, please email hr@loanpro.io

Apply