Job Title: Travel Services Administrative Assistant (Hybrid – Travel Agency)
Location: Hybrid – 2 days in-office, 3 days remote
Pay Rate: $22–$24/hour
Hours: 15–20 hours per week to start, with potential for increased hours after the evaluation period
Position Summary: The Administrative Assistant will be key in supporting day-to-day business operations by learning and managing existing processes, handling client data, preparing essential travel documentation, and ensuring a seamless administrative workflow. This position is ideal for someone who is organized, tech-savvy, and interested in the travel industry.
Qualifications:
Knowledge of Travel Software/Systems is a plus
Prior administrative or office support experience preferred
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to work independently and manage time effectively in a hybrid environment
Familiarity with travel documentation (passports, TSA PreCheck, Global Entry) is a plus
Experience with credit card handling and secure information preferred
Tech-comfortable and able to learn new systems quickly
Key Responsibilities:
Learn and follow established administrative and client service processes
Assist with client profiling and database management
Generate and manage web forms for client use and internal processes
Assist with documentation related to passports, TSA regulations, and Global Entry
Coordinate and manage credit card authorizations and processing
Send and track client communications, including terms and service agreements
Ensure accuracy and confidentiality of all client and financial data
Work collaboratively with travel advisors and clients
Other administrative tasks as assigned
Schedule & Growth Opportunity: This is a part-time position, starting at 15–20 hours per week, with significant room for growth following a performance evaluation. Hours and responsibilities may expand based on business needs and performance.
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