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Triage Associate Jobs in Idaho (NOW HIRING)

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support ... Bachelor of Science in Nursing (BSN) or Associates of Nursing (ASN) * At least 3 years of Emergency ...

Remote Triage Nurse

Boise, ID · On-site +1

$80K/yr

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support ... Bachelor of Science in Nursing (BSN) or Associates of Nursing (ASN) * At least 3 years of Emergency ...

Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN) * Registered Nurse (RN) licensed * At least 2+ years' experience * Valid ID license Triage Exclusive A Day One 401(k) ...

Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN) * Valid ID license Triage Exclusive A Day One 401(k) Program You'll receive employer-matching contributions once eligible.

Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN) * Valid ID license Triage Exclusive A Day One 401(k) program YOU'LL RECEIVE EMPLOYER-MATCHING CONTRIBUTIONS ONCE ELIGIBLE.

Associate, Customer Experience

Boise, ID · On-site

$13.75 - $19/hr

The Customer Experience Associate serves as a key point of contact for the most sensitive and ... Triage and track customer concerns requiring elevated care, including safety-related reports ...

Associate Customer Experience

Boise, ID · On-site

$13.75 - $19/hr

The Customer Experience Associate serves as a key point of contact for the most sensitive and ... Triage and track customer concerns requiring elevated care, including safety-related reports ...

Associate, Customer Experience

Boise, ID · On-site

$13.75 - $19/hr

The Customer Experience Associate serves as a key point of contact for the most sensitive and ... Triage and track customer concerns requiring elevated care, including safety-related reports ...

Associate, Customer Experience

Boise, ID · On-site

$13.75 - $19/hr

The Customer Experience Associate serves as a key point of contact for the most sensitive and ... Triage and track customer concerns requiring elevated care, including safety-related reports ...

Associate, Customer Experience

Boise, ID · On-site

$13.75 - $19/hr

The Customer Experience Associate serves as a key point of contact for the most sensitive and ... Triage and track customer concerns requiring elevated care, including safety-related reports ...

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Triage Associate information

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Remote Triage Nurse

Boise, ID • Remote

Full-time

Re-posted 25 days ago


Job description

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is primarily a day-shift role (8 hours/day, 8:30-4:30 PST), with occasional potential for nights or weekends. When not managing acute issues, Triage Nurses focus on care coordination, training, and related administrative tasks.

Responsibilities of a Triage Nurse include:
  • Triage and Escalation: Manage inbound clinical issues from firsthand staff and patients via phone; triage appropriately and escalate emergencies immediately.
  • Collaboration: Work closely with peer mental health workers, social workers, and APPs to address acute issues comprehensively.
  • Coordination: Coordinate care with patients' other providers to ensure seamless health management.
  • Training: Develop and deliver training on basic medical topics for peer mental health workers and social workers.
Triage Nurses should have:
  • Strong triage and prioritization skills, with the ability to rapidly assess and determine the appropriate level of care.
  • Problem-solving expertise with a creative, patient-centered approach.
  • Ability to provide condition-specific patient education and self-management guidance.
  • Adaptability to varying team cultures and processes.
  • Empathy, compassion, and approachability in patient and team interactions.
Required experience includes:
  • Active RN license through a Nurse Licensure Compact (NLC) state and willingness to obtain licensure in non-compact states.
  • Bachelor of Science in Nursing (BSN) or Associates of Nursing (ASN)
  • At least 3 years of Emergency Room (ER) experience 
  • Experience working with populations facing challenges such as serious mental illness, behavioral health conditions, and/or substance use disorders
  • Care management and coordination experience.
Bonus Points for:
  • Psychiatric-Mental Health Nursing Certification (PMH-BC)
  • Washington state RN license