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TraxNYC

Custom Jewelry Production Assistant

Manhattan, NY · On-site

$19 - $25/hr

TraxNYC is one of the world's most recognized custom jewelry companies, known for creating high-end diamond jewelry, custom pieces, and luxury designs for a global audience. Our company moves fast ...

TraxNYC

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Luxury Showroom Operations Associate

Manhattan, NY · On-site

$20 - $25/hr

TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional ...

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Traxnyc information

What is the difference between Traxnyc vs Jewelry Designer?

AspectTraxnycJewelry Designer
CredentialsVaries; often includes jewelry design or related certificationsDesign degree or certification often preferred
Work EnvironmentJewelry stores, custom workshops, online platformsDesign studios, workshops, freelance or boutique settings
Industry UsageRetail jewelry sales, custom jewelry creationDesigning and creating jewelry pieces, often custom
Common Search IntentFinding jewelry stores, custom jewelry servicesLearning jewelry design, creating custom pieces

Traxnyc primarily focuses on jewelry retail and custom jewelry services, often involving sales and craftsmanship. Jewelry designers concentrate on creating unique jewelry pieces, often working in design studios or freelance. While both roles involve jewelry, Traxnyc is more retail and service-oriented, whereas jewelry designers focus on the creative process.

What is TraxNYC?

TraxNYC is a well-known jewelry retailer based in New York City, specializing in custom-made diamond and gold jewelry. They offer a wide variety of pieces, including rings, chains, watches, and pendants, with a focus on hip-hop and urban styles. TraxNYC is recognized for its craftsmanship, competitive pricing, and the ability to create personalized pieces tailored to individual customer requests. The company also provides online shopping and financing options, making luxury jewelry more accessible.

What is it like to work on the sales team at TraxNYC?

Working on the sales team at TraxNYC involves a dynamic environment where team members interact closely with clients to understand their jewelry preferences and guide them through the purchasing process. Daily responsibilities often include responding to customer inquiries, preparing quotes, and coordinating with the production and design teams to ensure custom orders are fulfilled accurately and on time. Collaboration is key, as sales staff regularly work with marketing to understand current promotions and with logistics to ensure timely delivery. This cross-departmental teamwork not only helps deliver excellent customer service but also provides valuable insight into the entire jewelry creation and sales process, supporting personal growth and advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as a jewelry sales associate at TraxNYC?

To excel as a jewelry sales associate at TraxNYC, you need strong sales acumen, product knowledge in fine jewelry, and ideally a background in retail or customer service. Familiarity with point-of-sale systems, inventory management software, and possibly GIA or other jewelry certifications are highly valued. Excellent communication, attention to detail, and the ability to build trust with clients are standout soft skills in this role. These skills ensure that clients receive expert guidance and outstanding service, driving both customer satisfaction and sales performance.
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Infographic showing various Traxnyc job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Custom Jewelry Production Assistant

TraxNYC

Manhattan, NY • On-site

$19 - $25/hr

Full-time

PTO

Re-posted 28 days ago

Job description

Company Overview: TraxNYC is one of the world’s most recognized custom jewelry companies, known for creating high-end diamond jewelry, custom pieces, and luxury designs for a global audience. Our company moves fast, operates at a high level, and maintains extremely high standards across every department.

The Role: We are looking for a Custom Jewelry Production Assistant to support the custom production team through organization, coordination, and execution of daily operations. This is a hands-on role inside a serious production environment — ideal for someone who understands the pace, pressure, and attention to detail required in the jewelry industry.

Role Responsibilities:

  • Track and manage custom jewelry pieces throughout the full production process from start to finish
  • Handle production paperwork, job tracking, and organization of daily workflows
  • Coordinate with sales staff and internal production teams to ensure timelines are met accurately
  • Approve and organize custom design submissions and production details
  • Assist with developing new jewelry collections and product concepts for the website
  • Maintain accurate records using Monday.com, Shopify, and Google Sheets
  • Run errands throughout the Diamond District including pickups, drop-offs, sourcing support, and production coordination
  • Monitor the status of repairs, custom orders, and inventory movement
  • Support daily operational flow across multiple departments in a fast-paced environment
  • Help maintain high standards for quality control, organization, and workflow efficiency

Qualifications:

  • Jewelry industry experience is required
  • Highly organized with strong attention to detail
  • Able to multitask and operate efficiently in a fast-moving environment
  • Professional, reliable, and punctual
  • Strong communication and teamwork skills
  • Creative mindset is a plus
  • Experience with Monday.com, Shopify, Google Sheets, or similar systems is a plus
  • Familiarity with custom jewelry production workflows is strongly preferred

This Role Is Not For You If:

  • You do not have jewelry industry experience
  • You struggle with organization or time management
  • You are looking for a slow-paced or low-responsibility position
  • You are uncomfortable handling multiple tasks and deadlines daily

Compensation & Schedule:

  • $19–$25 per hour depending on experience
  • Monday–Friday
  • 11:00 AM – 7:00 PM
  • Employee discounts and growth opportunities available

Work Location: In Person — New York, NY

Company Description

About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.