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Travel Agent Jobs in Rio Rancho, NM (NOW HIRING)

Heritage Companies

Central Reservations Agent

Albuquerque, NM · On-site

$15.50 - $19.50/hr

Central Reservations Agent At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We're proud to offer a workplace ...

Total Management Systems

Front Desk Agent

Albuquerque, NM · On-site

$13.25 - $16.75/hr

The Fairfield Inn & Suites by Marriott is looking for a Front Desk Agent to join the team. This is a great opportunity to begin a career in the hospitality industry. By working for this hotel, you ...

SOS International LLC

Call Agent

Albuquerque, NM · On-site

$14.50 - $19.25/hr

The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster ...

ADVANCED AIR LLC

Customer Service Agent

Albuquerque, NM · On-site

$16/hr

Customer Service Agent Job Type: Full Time Location: Albuquerque, New Mexico (ABQ) FLSA: Non-Exempt ... May handle cash, checks, credit cards, and travel vouchers as forms of payments for tickets;

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All JobsTravel Agent JobsTravel Agent Jobs in Rio Rancho, NM

Travel Agent information

See Rio Rancho, NM salary details

$11

$19

$31

How much do travel agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for travel agent in Rio Rancho, NM is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.58 per hour, depending on experience, location, and employer.

Are travel agent jobs worth it?

Travel agent jobs involve helping clients plan and book travel arrangements, often requiring strong customer service and knowledge of booking systems. The profession can be rewarding for those passionate about travel, but it may involve irregular hours and commission-based income, which can impact job stability and earnings.

What are the key skills and qualifications needed to thrive as a travel agent, and why are they important?

To thrive as a Travel Agent, you need strong customer service abilities, attention to detail, and a good understanding of travel industry practices, often supported by a certification such as CTA (Certified Travel Associate). Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre, as well as booking and reservation platforms, is typically required. Excellent communication, problem-solving skills, and the ability to adapt to client preferences set outstanding agents apart. These skills ensure clients receive personalized, efficient service and seamless travel experiences.

How does a travel agent typically collaborate with clients and travel vendors to create customized travel experiences?

Travel agents work closely with clients to understand their preferences, budget, and special requirements, then liaise with airlines, hotels, tour operators, and other service providers to arrange travel itineraries. This involves frequent communication, negotiation for the best rates or perks, and coordination to ensure all components of a trip align smoothly. Agents often troubleshoot issues such as flight changes or accommodation concerns, acting as an advocate for their client. Building strong relationships with both clients and vendors is essential for delivering memorable, tailored travel experiences.

What is the difference between Travel Agent vs Travel Consultant?

AspectTravel AgentTravel Consultant
CredentialsNone required, but certifications like IATA can helpSimilar credentials, often with additional certifications
Work EnvironmentRetail agencies, online platforms, or independentConsulting firms, agencies, or online
Industry UsageCommonly used term for booking travelOften used interchangeably, emphasizing personalized service

Travel Agents and Travel Consultants both assist clients with travel planning and bookings. While the terms are often used interchangeably, Travel Consultants may focus more on personalized, expert advice, whereas Travel Agents typically handle bookings through agencies. Both roles require similar credentials and work environments, making them closely related in the travel industry.

How to get hired as a travel agent?

To get hired as a travel agent, candidates typically need a high school diploma or equivalent, strong customer service skills, and knowledge of travel booking software or systems. Many employers prefer or require certification from organizations like The Travel Institute or the American Society of Travel Advisors (ASTA). Gaining experience through internships or entry-level positions can also improve job prospects in this field.
More about Travel Agent jobs
What are the most commonly searched types of Travel Agent jobs in Rio Rancho, NM? The most popular types of Travel Agent jobs in Rio Rancho, NM are:
What are popular job titles related to Travel Agent jobs in Rio Rancho, NM? For Travel Agent jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Travel Agent jobs in Rio Rancho, NM look for? The top searched job categories for Travel Agent jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Travel Agent jobs? Cities near Rio Rancho, NM with the most Travel Agent job openings:
Travel Agent jobs near you
Infographic showing various Travel Agent job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 12% Part Time, and 15% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,385 per year, or $19.4 per hour.

Central Reservations Agent

Heritage Companies

Albuquerque, NM • On-site

$15.50 - $19.50/hr

Other

Retirement

Re-posted 13 days ago

Job description

Central Reservations Agent

At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We're proud to offer a workplace centered on the experience of our employees, encouraging growth and upward movement across our hotels, restaurants, and destinations. Team members enjoy special perks throughout the state, from hotel and spa discounts to savings at all Heritage restaurants, ensuring every member of the Heritage family feels connected, cared for, and part of something extraordinary.

We are seeking a Central Reservations Agent to join our Central Reservations Office team. In this role, you will serve as a key point of contact for guests seeking accommodations across Heritage Hotels & Resorts properties. You will deliver exceptional guest service while accurately processing reservations, modifications, and cancellations, helping create a seamless booking experience while supporting occupancy and revenue goals.

What You'll Do

  • Process guest reservations, modifications, and cancellations through phone, email, and other communication channels.
  • Book individual and group reservations accurately using the reservation management system.
  • Provide guests with information regarding hotel amenities, room types, promotions, and local attractions.
  • Utilize reservation sales techniques and upselling opportunities to maximize revenue and enhance the guest experience.
  • Maintain current knowledge of rates, promotions, packages, and property offerings.
  • Ensure reservation details are accurate and guest information is properly documented.
  • Collaborate with hotel teams to resolve guest concerns and support reservation accuracy.
  • Maintain reservation activity logs, reports, and other required documentation.
  • Support department initiatives and perform additional duties as assigned.

Why You'll Love Working With Us

  • Competitive pay and comprehensive benefits including a 25% match for 401(k)!
  • Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
  • Enjoy complimentary meals during scheduled work shifts!
  • Free employee parking!
  • Growth and development opportunities!
  • Inclusive, people-first culture!

Requirements

  • Excellent verbal and written communication skills with a professional telephone presence.
  • Strong customer service, organizational, and multitasking skills.
  • Sales-minded approach with the ability to identify upselling opportunities.
  • Proficiency with computers and the ability to learn reservation management systems.
  • High school diploma or equivalent required.
  • Previous hospitality, hotel reservations, front desk, call center, or customer service experience preferred.
  • Typing proficiency of at least 30 words per minute required.
  • Ability to remain seated for extended periods while using a computer, headset, and telephone.
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and peak business periods as needed.

Apply