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Travel Agent Jobs in Rio Rancho, NM (NOW HIRING)

Whiteface Lodge

Guest Service Agent

Albuquerque, NM

$14.50 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and ...

Mehr Consultancy

Hotel Front Desk Agent

Albuquerque, NM · On-site

$14 - $16/hr

Front Desk Agent We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving ...

Heritage Companies

Reservation Agent

Albuquerque, NM

$16/hr

Reservation Agent WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the ...

mcr

Front Desk Agent

Albuquerque, NM · On-site

$13.75 - $17.50/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights ...

Total Management Systems

Front Desk Agent

Albuquerque, NM · On-site

$13.25 - $16.75/hr

The Fairfield Inn & Suites by Marriott is looking for a Front Desk Agent to join the team. This is a great opportunity to begin a career in the hospitality industry. By working for this hotel, you ...

SOS International LLC

Call Agent

Albuquerque, NM · Remote

$14.50 - $19.25/hr

The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster ...

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Travel Agent information

See Rio Rancho, NM salary details

$11

$19

$31

How much do travel agent jobs pay per hour?

As of May 30, 2026, the average hourly pay for travel agent in Rio Rancho, NM is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.58 per hour, depending on experience, location, and employer.

What Do Travel Agents Do?

Travel Agents help people plan and book trips. They can plan flights, lodging, transportation, activities, and entire itineraries. When it comes to planning vacations, Travel Agents offer their clients advice on everything from entertainment to flights and sell travel packages that may include hotels, airfare, and tours. Travel Agents make arrangements for their clients, buying tickets, contacting airlines, and researching the best possible trip arrangements. They sort through multiple offers and flights to find the one that is right for their client, often with discounts or deals.

What are the key skills and qualifications needed to thrive as a Travel Agent, and why are they important?

To thrive as a Travel Agent, you need strong customer service abilities, attention to detail, and a good understanding of travel industry practices, often supported by a certification such as CTA (Certified Travel Associate). Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre, as well as booking and reservation platforms, is typically required. Excellent communication, problem-solving skills, and the ability to adapt to client preferences set outstanding agents apart. These skills ensure clients receive personalized, efficient service and seamless travel experiences.

How does a travel agent typically collaborate with clients and travel vendors to create customized travel experiences?

Travel agents work closely with clients to understand their preferences, budget, and special requirements, then liaise with airlines, hotels, tour operators, and other service providers to arrange travel itineraries. This involves frequent communication, negotiation for the best rates or perks, and coordination to ensure all components of a trip align smoothly. Agents often troubleshoot issues such as flight changes or accommodation concerns, acting as an advocate for their client. Building strong relationships with both clients and vendors is essential for delivering memorable, tailored travel experiences.

What are travel agents?

Travel agents are professionals who help individuals and groups plan, book, and manage travel arrangements. They provide expertise on destinations, transportation, accommodation, tours, and travel insurance. Travel agents can save clients time and money by finding the best deals, offering personalized recommendations, and handling bookings and changes. They often have access to exclusive offers and can assist if issues arise during a trip. Their services are valuable for both leisure and business travelers.

What is the difference between Travel Agent vs Travel Consultant?

AspectTravel AgentTravel Consultant
CredentialsNone required, but certifications like IATA can helpSimilar credentials, often with additional certifications
Work EnvironmentRetail agencies, online platforms, or independentConsulting firms, agencies, or online
Industry UsageCommonly used term for booking travelOften used interchangeably, emphasizing personalized service

Travel Agents and Travel Consultants both assist clients with travel planning and bookings. While the terms are often used interchangeably, Travel Consultants may focus more on personalized, expert advice, whereas Travel Agents typically handle bookings through agencies. Both roles require similar credentials and work environments, making them closely related in the travel industry.

More about Travel Agent jobs
What are the most commonly searched types of Travel Agent jobs in Rio Rancho, NM? The most popular types of Travel Agent jobs in Rio Rancho, NM are:
What are popular job titles related to Travel Agent jobs in Rio Rancho, NM? For Travel Agent jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Travel Agent jobs in Rio Rancho, NM look for? The top searched job categories for Travel Agent jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Travel Agent jobs? Cities near Rio Rancho, NM with the most Travel Agent job openings:
Travel Agent jobs near you
Infographic showing various Travel Agent job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 57% Full Time, 13% Part Time, and 26% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,385 per year, or $19.4 per hour.
Guest Service Agent

Guest Service Agent

Hersha Hospitality Management LP

Albuquerque, NM

$13.75 - $17.25/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Opportunity:  Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. 


Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager


Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary. 
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Hersha Hospitality Management logo

About Hersha Hospitality Management

Sourced by ZipRecruiter

Hersha Hospitality Management (HHM) is a well-established firm located in Harrisburg, PA, US, which operates in the hospitality industry. The company, hosted at hhmhospitality.com, is a dynamic and growing organization largely involved in a variety of hospitality-related services. Of these, their most prominent operations revolve around managing and investing in high quality hotels in urban gateway markets and regional destinations. Carving out a history of success since its inception, HHM is committed to excellence and creating value in all they do.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1984

Social media

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