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Travel Agent Jobs in Decatur, IL (NOW HIRING)

Timi's Tours

Customer Service Agent

Moweaqua, IL

$15 - $20/hr

Customer Service Agent Timi's Tours is looking for a detail-driven, people-first Customer Service ... travel experiences since 2006. In this role, you'll be at the heart of what makes a great tour ...

Timi's Tours

Customer Service Agent

Moweaqua, IL · On-site

$15 - $17/hr

Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team ... travel experiences since 2006. In this role, you'll be at the heart of what makes a great tour ...

Timi's Tours

Customer Service Agent

Moweaqua, IL · On-site

$15 - $17/hr

Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team ... travel experiences since 2006. In this role, you'll be at the heart of what makes a great tour ...

Timi's Tours

Customer Service Agent

Moweaqua, IL · On-site

... Agent to join our team in Moweaqua, IL. This is a full-time, benefits-eligible position with a ... travel experiences since 2006. In this role, you'll be at the heart of what makes a great tour ...

Tharaldson Hospitality

Guest Service Agent

Forsyth, IL

$13.75 - $17.25/hr

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for ...

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All JobsTravel Agent JobsTravel Agent Jobs in Decatur, IL

Travel Agent information

See Decatur, IL salary details

$11

$20

$32

How much do travel agent jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for travel agent in Decatur, IL is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Travel Agent, and why are they important?

To thrive as a Travel Agent, you need strong customer service abilities, attention to detail, and a good understanding of travel industry practices, often supported by a certification such as CTA (Certified Travel Associate). Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre, as well as booking and reservation platforms, is typically required. Excellent communication, problem-solving skills, and the ability to adapt to client preferences set outstanding agents apart. These skills ensure clients receive personalized, efficient service and seamless travel experiences.

How does a travel agent typically collaborate with clients and travel vendors to create customized travel experiences?

Travel agents work closely with clients to understand their preferences, budget, and special requirements, then liaise with airlines, hotels, tour operators, and other service providers to arrange travel itineraries. This involves frequent communication, negotiation for the best rates or perks, and coordination to ensure all components of a trip align smoothly. Agents often troubleshoot issues such as flight changes or accommodation concerns, acting as an advocate for their client. Building strong relationships with both clients and vendors is essential for delivering memorable, tailored travel experiences.

What Do Travel Agents Do?

Travel Agents help people plan and book trips. They can plan flights, lodging, transportation, activities, and entire itineraries. When it comes to planning vacations, Travel Agents offer their clients advice on everything from entertainment to flights and sell travel packages that may include hotels, airfare, and tours. Travel Agents make arrangements for their clients, buying tickets, contacting airlines, and researching the best possible trip arrangements. They sort through multiple offers and flights to find the one that is right for their client, often with discounts or deals.

Do travel agents get good money?

Travel agents can earn a wide range of incomes depending on experience, location, and whether they work independently or for a company. Salaries often include commissions on bookings, and experienced agents with a strong client base tend to earn higher incomes. Overall, travel agent earnings vary but can be lucrative with expertise and good customer service skills.

What do you do to become a travel agent?

To become a travel agent, you typically need a high school diploma or equivalent, and some employers prefer postsecondary education or training in travel or hospitality. Many travel agents obtain certification from industry organizations, such as the Travel Institute or the American Society of Travel Advisors, which can enhance job prospects. Strong customer service skills, knowledge of travel booking tools, and familiarity with destinations are also important for success in this role.

What is the difference between Travel Agent vs Travel Consultant?

AspectTravel AgentTravel Consultant
CredentialsNone required, but certifications like IATA can helpSimilar credentials, often with additional certifications
Work EnvironmentRetail agencies, online platforms, or independentConsulting firms, agencies, or online
Industry UsageCommonly used term for booking travelOften used interchangeably, emphasizing personalized service

Travel Agents and Travel Consultants both assist clients with travel planning and bookings. While the terms are often used interchangeably, Travel Consultants may focus more on personalized, expert advice, whereas Travel Agents typically handle bookings through agencies. Both roles require similar credentials and work environments, making them closely related in the travel industry.

Is it worth it to become a travel agent?

A travel agent helps clients plan and book travel arrangements, often requiring knowledge of destinations, booking systems, and customer service skills. The profession can offer flexible hours and commission-based income, but it may involve irregular schedules and competition. Success depends on industry experience, certifications, and building a client base.

How much does a travel agent make money?

Travel agents typically earn a combination of base salary and commissions on bookings, with the average annual income ranging from $35,000 to $50,000. Earnings can increase with experience, certifications, and a strong client base, especially when working in agencies or independently using booking tools and industry networks.

What are travel agents?

Travel agents are professionals who help individuals and groups plan, book, and manage travel arrangements. They provide expertise on destinations, transportation, accommodation, tours, and travel insurance. Travel agents can save clients time and money by finding the best deals, offering personalized recommendations, and handling bookings and changes. They often have access to exclusive offers and can assist if issues arise during a trip. Their services are valuable for both leisure and business travelers.
More about Travel Agent jobs
What are the most commonly searched types of Travel Agent jobs in Decatur, IL? The most popular types of Travel Agent jobs in Decatur, IL are:
What are popular job titles related to Travel Agent jobs in Decatur, IL? For Travel Agent jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Travel Agent jobs in Decatur, IL look for? The top searched job categories for Travel Agent jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Travel Agent jobs? Cities near Decatur, IL with the most Travel Agent job openings:
Travel Agent jobs near you

Customer Service Agent

Timi's Tours

Moweaqua, IL

$15 - $20/hr

Other

Posted 7 days ago

Job description

Customer Service Agent

Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team in Moweaqua, IL. This is a full-time, benefits-eligible position with a company that has been delivering premium group travel experiences since 2006.

In this role, you'll be at the heart of what makes a great tour, managing the booking process from first inquiry to departure day. You'll coordinate hotel accommodations, attractions, restaurants, airfare, and all the moving pieces in between, while serving as a primary point of contact for our guests. If you love organization, thrive in a fast-paced environment, and take genuine pride in delivering exceptional customer experiences, we'd love to hear from you.

What You'll Do

  • Book clients onto existing tours and manage all reservation details
  • Confirm and coordinate hotels, attractions, dining, airfare, and other trip components
  • Communicate proactively with clients throughout the booking and pre-trip process
  • Build and maintain vendor and supplier relationships
  • Handle multiple itineraries simultaneously with accuracy and care

What We're Looking For

  • Strong organizational skills and an obsessive attention to detail
  • Ability to multitask, prioritize, and adapt in a deadline-driven environment
  • Excellent written and verbal communication skills
  • A warm, professional demeanor and genuine passion for customer service
  • Creative problem-solving ability and sound analytical thinking
  • Proficiency in, or willingness to learn, Microsoft Office & Google Suite

Bonus Points For

  • Prior experience in hospitality, travel, or tourism
  • Familiarity with tour operations or group travel logistics

Apply