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Travel Agent Jobs in Decatur, IL (NOW HIRING)

Timi's Tours

Customer Service Agent

Moweaqua, IL

$15 - $20/hr

Customer Service Agent Timi's Tours is looking for a detail-driven, people-first Customer Service ... travel experiences since 2006. In this role, you'll be at the heart of what makes a great tour ...

Timi's Tours

Customer Service Agent

Moweaqua, IL · On-site

$15 - $17/hr

Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team ... travel experiences since 2006. In this role, you'll be at the heart of what makes a great tour ...

Timi's Tours

Customer Service Agent

Moweaqua, IL

$15 - $20/hr

Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team ... travel experiences since 2006. In this role, you'll be at the heart of what makes a great tour ...

Timi's Tours

Customer Service Agent

Moweaqua, IL · On-site

... Agent to join our team in Moweaqua, IL. This is a full-time, benefits-eligible position with a ... travel experiences since 2006. In this role, you'll be at the heart of what makes a great tour ...

Federal Bureau of Investigation

Special Agent

Decatur, IL

$103.24K - $133.20K/yr

As an FBI special agent, you'll directly impact national security. By harnessing your background to ... Must be willing to travel as required. * Must meet the FBI's Employment Eligibility requirements.

Tharaldson Hospitality

Guest Service Agent

Forsyth, IL

$13.75 - $17.25/hr

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for ...

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Travel Agent information

See Decatur, IL salary details

$11

$20

$32

How much do travel agent jobs pay per hour?

As of May 30, 2026, the average hourly pay for travel agent in Decatur, IL is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.20 per hour, depending on experience, location, and employer.

What Do Travel Agents Do?

Travel Agents help people plan and book trips. They can plan flights, lodging, transportation, activities, and entire itineraries. When it comes to planning vacations, Travel Agents offer their clients advice on everything from entertainment to flights and sell travel packages that may include hotels, airfare, and tours. Travel Agents make arrangements for their clients, buying tickets, contacting airlines, and researching the best possible trip arrangements. They sort through multiple offers and flights to find the one that is right for their client, often with discounts or deals.

What are the key skills and qualifications needed to thrive as a Travel Agent, and why are they important?

To thrive as a Travel Agent, you need strong customer service abilities, attention to detail, and a good understanding of travel industry practices, often supported by a certification such as CTA (Certified Travel Associate). Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre, as well as booking and reservation platforms, is typically required. Excellent communication, problem-solving skills, and the ability to adapt to client preferences set outstanding agents apart. These skills ensure clients receive personalized, efficient service and seamless travel experiences.

How does a travel agent typically collaborate with clients and travel vendors to create customized travel experiences?

Travel agents work closely with clients to understand their preferences, budget, and special requirements, then liaise with airlines, hotels, tour operators, and other service providers to arrange travel itineraries. This involves frequent communication, negotiation for the best rates or perks, and coordination to ensure all components of a trip align smoothly. Agents often troubleshoot issues such as flight changes or accommodation concerns, acting as an advocate for their client. Building strong relationships with both clients and vendors is essential for delivering memorable, tailored travel experiences.

What are travel agents?

Travel agents are professionals who help individuals and groups plan, book, and manage travel arrangements. They provide expertise on destinations, transportation, accommodation, tours, and travel insurance. Travel agents can save clients time and money by finding the best deals, offering personalized recommendations, and handling bookings and changes. They often have access to exclusive offers and can assist if issues arise during a trip. Their services are valuable for both leisure and business travelers.

What is the difference between Travel Agent vs Travel Consultant?

AspectTravel AgentTravel Consultant
CredentialsNone required, but certifications like IATA can helpSimilar credentials, often with additional certifications
Work EnvironmentRetail agencies, online platforms, or independentConsulting firms, agencies, or online
Industry UsageCommonly used term for booking travelOften used interchangeably, emphasizing personalized service

Travel Agents and Travel Consultants both assist clients with travel planning and bookings. While the terms are often used interchangeably, Travel Consultants may focus more on personalized, expert advice, whereas Travel Agents typically handle bookings through agencies. Both roles require similar credentials and work environments, making them closely related in the travel industry.

More about Travel Agent jobs
What are the most commonly searched types of Travel Agent jobs in Decatur, IL? The most popular types of Travel Agent jobs in Decatur, IL are:
What are popular job titles related to Travel Agent jobs in Decatur, IL? For Travel Agent jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Travel Agent jobs in Decatur, IL look for? The top searched job categories for Travel Agent jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Travel Agent jobs? Cities near Decatur, IL with the most Travel Agent job openings:
Travel Agent jobs near you
Infographic showing various Travel Agent job openings in Decatur, IL as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 49% Full Time, 21% Part Time, and 26% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,646 per year, or $20 per hour.

Customer Service Agent

Timi's Tours

Moweaqua, IL

$15 - $20/hr

Other

Posted 16 days ago

Job description

Customer Service Agent

Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team in Moweaqua, IL. This is a full-time, benefits-eligible position with a company that has been delivering premium group travel experiences since 2006.

In this role, you'll be at the heart of what makes a great tour, managing the booking process from first inquiry to departure day. You'll coordinate hotel accommodations, attractions, restaurants, airfare, and all the moving pieces in between, while serving as a primary point of contact for our guests. If you love organization, thrive in a fast-paced environment, and take genuine pride in delivering exceptional customer experiences, we'd love to hear from you.

What You'll Do

  • Book clients onto existing tours and manage all reservation details
  • Confirm and coordinate hotels, attractions, dining, airfare, and other trip components
  • Communicate proactively with clients throughout the booking and pre-trip process
  • Build and maintain vendor and supplier relationships
  • Handle multiple itineraries simultaneously with accuracy and care

What We're Looking For

  • Strong organizational skills and an obsessive attention to detail
  • Ability to multitask, prioritize, and adapt in a deadline-driven environment
  • Excellent written and verbal communication skills
  • A warm, professional demeanor and genuine passion for customer service
  • Creative problem-solving ability and sound analytical thinking
  • Proficiency in, or willingness to learn, Microsoft Office & Google Suite

Bonus Points For

  • Prior experience in hospitality, travel, or tourism
  • Familiarity with tour operations or group travel logistics

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