The responsibilities of a transportation operations manager include managing all transportation or hauling needs within a business, such as budgets, schedules, and route planning. Your job in this career is to assign trucks, ensure drivers know their routes, and keep track of vehicle maintenance needs. You also track shipments, liaise with customers, and check all areas of the supply chain for efficiency, all while making sure operations continue to run smoothly. You complete all paperwork related to transportation, develop or revise shipping policies for the company, and implement plans that increase company profits. Other duties include communicating with other department managers to coordinate transport activities, settling customer complaints related to product deliveries, and hiring new employees as needed.