Transportation Logistics Manager Jobs in Washington

Lead and oversee daily transportation operations and staff for the Shelter Hotline. Enforce policies and procedures governing scheduled and on-demand transportation and outreach services for individuals experiencing homelessness in the District of Columbia. Responsible for training and supervising staff and serving as the primary liaison among government agencies, service providers, customers, city officials, and internal personnel.

Major duties include overseeing day-to-day shift operations and staff performance, utilizing fleet management systems to monitor vehicles and generate operational reports, developing daily staffing plans and assigning duties to drivers and dispatchers, reviewing routes and schedules to ensure adequate coverage and address service gaps, verifying shift reports for accuracy and completeness, reviewing repair requests and preparing work orders as needed, managing driver and dispatcher performance to ensure productivity, efficiency, and quality service, supervising scheduled and on-demand transportation services, documenting and reporting vehicle accidents, incidents, and safety concerns, serving as a liaison with government agencies, community partners, service providers, and city officials, conducting regular field observations to ensure compliance and service standards, planning, evaluating, and adjusting daily operations, including route development and modifications, analyzing transportation challenges and implementing corrective solutions, recommending operational improvements to enhance customer service and outreach effectiveness, ensuring compliance with daily driver check-in and check-out procedures, coordinating daily with city shelters to maintain accurate bed availability information, monitoring staff performance and conducting quality assurance reviews to ensure compliance with contracts and policies, tracking and documenting time and attendance, including leave usage, monitoring attendance patterns, tardiness, and overtime utilization, leading regular pre-shift briefings with drivers and dispatchers, supervising staff through coaching, training, performance evaluations, and disciplinary actions as appropriate, and performing other related duties as assigned.

Minimum qualifications include a high school diploma or GED, two years of experience operating a 24-passenger vehicle, a current CDL driver's license with an A or B class license with passenger endorsement, air brakes, DOT passenger safety protocol, emergency procedures and two years of CDL driving experience, a current five-year driving record that cannot exceed more than two points, the ability to work a varied schedule, including nights, holidays, and weekends, and drive during all types of weather, comprehensive geographic knowledge of Washington, DC to effectively navigate the streets and neighborhoods, and the ability to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds. Ability to effectively use or learn to use Microsoft Office programs (specifically, Outlook and Word) and use electronic time-keeping programs. Possess effective organizational and professional communication skills, both written and verbal. Ability to read, write, in order to submit written reports as required. Possess the abilities to work well under extreme pressure. Ability to work effectively both independently and in team environments.

Desired qualifications include First-Aid & CPR certification and experience working with homeless population.

Other requirements include successfully completing a criminal background check and/or FBI fingerprinting, as well as pre-employment drug screening, as applicable for the position.

Employment type is full time/regular (37.5) hour workweek (shift hours: 3:45pm -12:00am). Position is eligible for telework: YES (possibly and temporarily due to COVID-19, x NO and based on UPO Telework Policy, position duties & program requirements).

Competitive benefits include health/Kaiser, 70/30 split, dental/MetLife, all employees paid, vision/VSP, all employees paid, 401k, Safe Harbor Match-5.5% given as a benefit, will match 1% of staff contribution, sick leave 4.5 hours every pay period, vacation leave 4.5 hours every pay period, 2 personal days, paid holidays. This position is not covered under the collective bargaining agreement.

To be considered for this position: submit your resume and driving record online. UPO is an Equal Opportunity Employer.