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Transportation Call Center Jobs (NOW HIRING)

Bedford Stuyvesant Family Health Center

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Call Center Agent

Brooklyn, NY · On-site

$20/hr

We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... Disability, Transportation Plan, Generous Paid Vacations and Holidays. BSFHC IS AN EQUAL ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of ... Required Requires a high school diploma or GED and reliable transportation. Schedule Sunday's and ...

Infiniti Workforce Solutions

Call Center Rep

Texarkana, AR · On-site

$15 - $18.50/hr

... like transportation, distribution, and warehousing. We are seeking a motivated and results-driven Call Center Representative handling outbound calls to generate new business opportunities by ...

CPCU/SFCU

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status ... Reliable means of transportation. To perform this job successfully, an individual must be able to ...

Precision Opinion

Call Center Operator

Las Vegas, NV

$14 - $22.35/hr

CALL CENTER FOR MARKET RESEARCH amp; DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a ... Public transportation access nearby Qualifications: * Ability to read and speak clearly over the ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a ... Public transportation access nearby Qualifications: * Ability to read and speak clearly over the ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14 - $22.35/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a ... Public transportation access nearby Qualifications: * Ability to read and speak clearly over the ...

Precision Opinion

Call Center Interviewer

Las Vegas, NV · On-site

$14 - $22.35/hr

We are located in Central Las Vegas in a newly renovated State of the Art Call Center. After ... Easy access to public transportation * Promotion opportunities - Hired internally Qualifications:

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Transportation Call Center information

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$10

$17

$25

How much do transportation call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for transportation call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a transportation call center?

Transportation call center jobs involve assisting customers with their transportation needs over the phone or through other communication channels. Employees in these roles may handle tasks such as booking transportation, providing travel information, resolving issues, and answering questions about schedules or fares. These positions require strong communication skills, problem-solving abilities, and knowledge of the transportation services offered by the company. Workers may be employed by public transit agencies, ride-sharing companies, or logistics firms. The goal is to ensure a smooth and positive experience for customers seeking transportation solutions.

What are the key skills and qualifications needed to thrive in a transportation call center role?

To thrive in a Transportation Call Center role, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and transportation scheduling tools is often required. Patience, active listening, and the ability to remain calm under pressure are essential soft skills for delivering customer service and resolving issues efficiently. These skills ensure prompt, accurate assistance to customers and support smooth transportation operations.

What are the typical challenges faced by agents working in a transportation call center, and how can they be managed?

Agents in a transportation call center often encounter high call volumes, time-sensitive inquiries, and situations where customers may be experiencing delays or disruptions in service. Managing these challenges requires strong communication skills, patience, and the ability to quickly access and provide accurate information regarding routes, schedules, and policies. Team collaboration and supportive technology platforms can help agents stay informed and deliver efficient service, while ongoing training ensures they are prepared to handle a variety of scenarios.

What is the best position in a transportation call center?

The best position in a transportation call center often depends on individual skills and career goals. Supervisory or managerial roles, such as Call Center Supervisor or Operations Manager, typically offer higher pay, increased responsibilities, and opportunities for advancement. These roles require strong communication, leadership, and knowledge of transportation operations.

What cities are hiring for Transportation Call Center jobs?

Cities with the most Transportation Call Center job openings:

What states have the most Transportation Call Center jobs?

States with the most job openings for Transportation Call Center jobs include:

What are popular job titles related to Transportation Call Center jobs?

For Transportation Call Center jobs, the most frequently searched job titles are:

Infographic showing various Transportation Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 57% Full Time, 39% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

Brooklyn, NY • On-site

Bedford Stuyvesant Family Health Center
51 - 200 employees
Learn more about Bedford Stuyvesant Family Health Centerexternal

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

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Job description

We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills and a focus on quality patient care. Ideal candidates should be reliable, energetic, self-motivated, warm, upbeat and well-spoken. Candidates must have the ability to handle difficult situations with a smile, be able to give our patients the care and attention they deserve, be an energetic team player and be able to communicate effectively and multi-task. This role will be primarily working in the call center; however, the team members will be cross trained to work at the front desk if needed.
What you’ll do:
Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice.
Previous healthcare experience, including proficiency with EMR systems, required
Responsibilities/Duties:

  • Manage high volume calls from patients requiring scheduling of appointments/rescheduling of appointments and provide / gather information needed to the right designated individuals.
  • Strive for first call resolution, working to resolve member and provider issues as the point of contact. Transfer of calls ensuring patients are connected to the department/individual before releasing calls.
  • Utilize dual monitors and leverage computer-based resources to find answers to customer questions
  • Detail and gather information/notes taker to provide and relay message to the department/designated individual.
  • Creates, updates, and accesses confidential patients’ data in EMR with a high level of confidentiality and accuracy.
  • Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation.
  • Observes telephone flow; offering or requesting assistance as needed.
  • Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service.
  • All other duties as assigned by the manager.

Who you are:

  • A great communicator with a friendly, professional phone presence.
  • Detail-oriented and organized — ability to handle multiple calls and tasks with ease.
  • A team player who thrives in a supportive, fast-paced environment.
  • Previous experience with call centers and healthcare services a plus.
  • Experience with electronic medical records (EMR/EHR) preferred.
  • High School Diploma or Equivalent required

Hourly rate: $20 per hour
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, Dental, Vision, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays.
BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER

Company Description

The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay.