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Transportation Call Center Jobs (NOW HIRING)

MV Transportation

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Responsibilities MV Transportation is seeking a Call Center Manager for proposed business to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV ...

MV Transportation

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Responsibilities MV Transportation is seeking a Call Center Manager for proposed business to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV ...

MV Transportation

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

MV Transportation is seeking a Call Center Manager for proposed business to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV's management and ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

Responsibilities MV Transportation is seeking a Seattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring contract ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

MV Transportation is seeking a Seattle-based Call Center Trainer  who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring ...

MV Transportation

Call Center Trainer

Kent, WA · On-site

$32 - $32.47/hr

Responsibilities MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives. Two to five years of ... These openings are accessible by public transportation. Professionalism expected. Must be able to ...

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Transportation Call Center information

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$25

How much do transportation call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for transportation call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a transportation call center?

Transportation call center jobs involve assisting customers with their transportation needs over the phone or through other communication channels. Employees in these roles may handle tasks such as booking transportation, providing travel information, resolving issues, and answering questions about schedules or fares. These positions require strong communication skills, problem-solving abilities, and knowledge of the transportation services offered by the company. Workers may be employed by public transit agencies, ride-sharing companies, or logistics firms. The goal is to ensure a smooth and positive experience for customers seeking transportation solutions.

What are the key skills and qualifications needed to thrive in a transportation call center role?

To thrive in a Transportation Call Center role, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and transportation scheduling tools is often required. Patience, active listening, and the ability to remain calm under pressure are essential soft skills for delivering customer service and resolving issues efficiently. These skills ensure prompt, accurate assistance to customers and support smooth transportation operations.

What are the typical challenges faced by agents working in a transportation call center, and how can they be managed?

Agents in a transportation call center often encounter high call volumes, time-sensitive inquiries, and situations where customers may be experiencing delays or disruptions in service. Managing these challenges requires strong communication skills, patience, and the ability to quickly access and provide accurate information regarding routes, schedules, and policies. Team collaboration and supportive technology platforms can help agents stay informed and deliver efficient service, while ongoing training ensures they are prepared to handle a variety of scenarios.

What is the best position in a transportation call center?

The best position in a transportation call center often depends on individual skills and career goals. Supervisory or managerial roles, such as Call Center Supervisor or Operations Manager, typically offer higher pay, increased responsibilities, and opportunities for advancement. These roles require strong communication, leadership, and knowledge of transportation operations.

What cities are hiring for Transportation Call Center jobs?

Cities with the most Transportation Call Center job openings:

What states have the most Transportation Call Center jobs?

States with the most job openings for Transportation Call Center jobs include:

What are popular job titles related to Transportation Call Center jobs?

For Transportation Call Center jobs, the most frequently searched job titles are:

Infographic showing various Transportation Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 57% Full Time, 39% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Transportation Call Center Contact Agent

Atlanta, GA • On-site

360 IT Professionals
See more jobs at 360 IT Professionalsexternal

$14.50 - $19/hr

Contractor

Re-posted 7 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

The Transportation Call Center Contact Agent will work with a team of other Transportation Call Center Contact Agents, under the general supervision of a Transportation Call Center Contact Agent Lead and a Transportation Manager who is responsible overall for the Call Center operations. Depending on the proficiency and level of expertise, the Transportation Call Center Contact Agent may be selected to be part of the level 2 support (within the service desk) to provide expert support to other analysts for critical issues or applications.

Qualifications

3+ years' work experience (minimum) ... 5+ years preferred:

Excellent command on English and Spanish Language

Strong customer service skills and phone etiquette.

Must have clean criminal record with the ability to pass finger-print background check.

Provide support for IT projects-installation of software on machines and mobiles.


Additional Information

Vikas Kumar

vikas.kumar(@)360itpro.com

 

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