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Transitional Case Manager Jobs in Ontario (NOW HIRING)

Lifeworks

Bilingual Disability Case Manager

Toronto, ON · On-site +1

Manage the transition to long term disability (LTD) and provide medical and summary case management information to the LTD insurer to ensure a seamless transition * Accountability and responsibility ...

Lifeworks

Bilingual Disability Case Manager

Barrie, ON · On-site +1

Manage the transition to long term disability (LTD) and provide medical and summary case management information to the LTD insurer to ensure a seamless transition * Accountability and responsibility ...

Wesley

CA$24.38/hr

Intensive Case Manager Posting #: 4306Posting Date: 20 May 2026Posting Closing: 5 June 2026 Have ... Assesses and screens participants'/families' needs for services to support their transition to ...

Adapt Halton

Addictions Counsellor

Burlington, ON · Hybrid

... status, case management, referral/ advocacy/ system navigation to community partners based on client need and transitional case planning. Essential Duties and Responsibilities * Direct Clinical ...

Adapt

Addictions Counsellor

Burlington, ON · On-site

... status, case management, referral/ advocacy/ system navigation to community partners based on client need and transitional case planning. Essential Duties and Responsibilities * Direct Clinical ...

Lifeworks

Sr Disability Claims Manager

Toronto, ON · On-site +1

CA$70K - CA$90K/yr

Manage the transition to long term disability (LTD) and provide medical and summary case management information to the LTD insurer to ensure a seamless transition * Accountability and responsibility ...

Lifeworks

Sr Disability Claims Manager

Ottawa, ON · On-site +1

CA$70K - CA$90K/yr

Manage the transition to long term disability (LTD) and provide medical and summary case management information to the LTD insurer to ensure a seamless transition * Accountability and responsibility ...

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Transitional Case Manager information

What are the key skills and qualifications needed to thrive as a Transitional Case Manager, and why are they important?

To thrive as a Transitional Case Manager, you need a background in social work or human services, strong organizational abilities, and knowledge of community resources, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and client tracking systems is typically required. Exceptional interpersonal skills, empathy, and problem-solving abilities help build trust and effectively support clients through transitions. These skills and qualities are crucial for ensuring continuity of care, client empowerment, and successful navigation of complex support systems.

What are some common challenges faced by Transitional Case Managers when supporting clients through periods of change?

Transitional Case Managers often encounter challenges such as helping clients adapt to new environments, coordinating services among multiple providers, and addressing barriers like housing instability or limited access to resources. Balancing a large caseload while providing individualized attention requires strong organizational skills and resilience. Collaboration with social workers, healthcare professionals, and community organizations is essential to ensure clients receive comprehensive support during critical transition periods.

What are transitional case managers?

Transitional case managers are professionals who help individuals navigate changes between different levels or types of care, such as moving from a hospital to home or a rehabilitation facility. They coordinate services, provide support, and ensure clients have the resources they need for a successful transition. Their role often includes creating care plans, connecting clients with community resources, and collaborating with healthcare providers to prevent gaps in care and reduce readmission rates.

What is the difference between Transitional Case Manager vs Social Worker?

AspectTransitional Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certificationRequires a bachelor's or master's degree in social work (BSW or MSW); licensure often necessary
Work EnvironmentOften works in healthcare, community programs, or transitional housing settingsWorks in hospitals, clinics, community agencies, or government programs
Employer & IndustryHealthcare providers, social service agencies, transitional housing programsHospitals, mental health clinics, social service agencies, government agencies

While both roles focus on supporting individuals through transitions, a Transitional Case Manager primarily helps clients move from hospital or institutional settings to community living, emphasizing care coordination. Social Workers have a broader scope, providing counseling, advocacy, and support across various settings. The roles often overlap, but the Transitional Case Manager is more specialized in transitional care coordination.

What cities in Ontario are hiring for Transitional Case Manager jobs? Cities in Ontario with the most Transitional Case Manager job openings:
Transitional Case Manager jobs near you

Transitional Case Manager, Outreach

CMHA Thames Valley Addiction and Mental Health Services

London, ON • On-site

CA$27.14 - CA$37.26/hr

Full-time

Medical, Retirement

Posted 6 days ago

Job description

Transitional Case Manager, Outreach
Direct Service (OPSEU)
Full-time, Contract (End date: January 23, 2027)
This posting is the result of a current vacancy.
London, Ontario (London Zone)
- Application Deadline: June 1, 2026-
 
We believe that everyone has the right to live with dignity, autonomy, and independence in our community. Our Transitional Case Management Program embodies this belief by supporting individuals experiencing addictions and mental health needs to strive for improved quality of life. Transitional Case Managers (TCMs) support the transition from hospital-based care (LHSC) to community services which is often a very critical time in a person’s health journey.
TCMs develop strong working relationships and collaborative partnerships with other providers including but not limited to LHSC, addiction services, and social supports. TCMs focus on assisting individuals to gain skills to achieve their recovery goals, improve overall health and well-being. This will be done through a variety of means which may include referrals to other internal or community programs, connection to addiction and mental health supports, psycho-social education, introduction of coping strategies, crisis planning support, and goal planning.
 
Consider revitalizing your career and making a difference in your community by joining our team!
WHAT WE'RE OFFERING:
  • What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
    • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
    • Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
    • For internal applicants, grid level placement will occur as per the Collective Agreement
    • Premiums of $2.00 per hour will be applied for eligible evening/night (8:00pm-7:00am) and weekend shifts
  • When you'll work - 70 hours biweekly; Day shifts, including some evening and weekend shifts
  • Your pension plan – Immediately eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP).
  • What your benefits will be – 9% in lieu of benefits.
HOW YOU WILL BE MAKING A DIFFERENCE: 
  • Assess clients’ needs for skill development and support
  • Assess social and environmental factors impacting the client
  • Assess the adequacy of resources/supports currently available to the client
  • Determine the impact of psychiatric symptoms on functioning
  • Identify risk factors related to client and staff safety as well as relapse
  • Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
  • Ensure the assessment incorporates cultural and ethnic factors
  • Assist the client to identify their personal goals and preferences and utilize standardized tool (GAIN, OCAN, etc)
  • Assist the client to navigate systems and connect to appropriate resources
  • Assist the client to explore options and consequences of different choices
  • Help clients identify practical strategies for achieving their vision
  • Ensure issues related to transportation are addressed, incorporated into the rehab plan and are consistent with organizational policies and practices
  • Establish an intervention plan which includes expectations and responsibilities of the client, TCM, other supports (e.g. family) and resources, as well as the frequency and nature of interventions
  • other sources
  • Provide needed information and education about mental illness, coping skills, services, resources, self-help and consumer initiatives/supports
  • Encourage and facilitate personal growth and development towards rehabilitation and recovery
  • Meet with the client regularly to work on specific goals until other permanent supports are in place
  • Assist the client to obtain needed resources by educating and supporting the client to access resources, linking the client to appropriate services, advocating with or for the client when needed
  • Demonstrate knowledge of community resources and its place within the mental health care system

WHAT YOU'LL NEED TO APPLY:
Police Vulnerable Sector Check Requirements
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 5 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.
We require the following qualifications:
  • Degree or diploma in a health or social service related discipline (Primary proof of credentials will be required during the hiring process, i.e. original degree/diploma or official transcript)
  • Valid driver’s licence: Minimum G class
  • Transportation of clients in personal vehicle required; two million-dollar ($2, 000, 000.00) personal liability insurance required
  • Demonstrated ability to attend work regularly
We prefer the following qualifications:
  • Current registration with a regulatory college
  • Experience working with individuals with a serious mental illness
  • First Aid / CPR
  • Knowledge of community resources
  • Crisis intervention and prevention training
  • Applied Suicide Interventions Skills and Training
  • Bilingual both official languages, preferred; une préférence sera accordée aux personnes possédant des compétences dans les deux langues officielles du Canada
Get your application in by – June 1, 2026
Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team. 
We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact Human.Resources@cmhatv.ca  
 
Legal Notifications:
  • For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
  • Artificial Intelligence is not currently employed in our recruitment processes

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