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Transit Operations Manager Jobs in Minnesota (NOW HIRING)

Via

People Operations Regional Manager

Rochester, MN · On-site

$70K - $90K/yr

Our platform serves as the technology backbone for modern transit networks, transforming antiquated ... As Via's People Operations Regional Manager, you will be supporting our local team in Rochester ...

Via

People Operations Regional Manager

Rochester, MN · On-site

$70K - $90K/yr

Our platform serves as the technology backbone for modern transit networks, transforming antiquated ... As Via's People Operations Regional Manager, you will be supporting our local team in Rochester ...

Duluth Transit Authority

Chief Operating Officer

Duluth, MN · On-site

$90K - $120K/yr

... where peak operational excellence meets an unbelievable quality of life. The Duluth Transit ... management of the divisional budget. * Represent the company at community functions and events as ...

WADENA COUNTY

Transit Driver - Part Time

Wadena, MN · On-site

$18.52 - $27.52/hr

People Management * Takes initiative to provide information or feedback for effective problem ... Knowledge of area of operation and familiar with roads and highways. * Establish and maintain ...

SouthWest Transit

Special Event Staff

Eden Prairie, MN · On-site

$20 - $25/hr

SouthWest Transit-Eden Prairie, MN Job Type: Temporary Job Number: 26-08 Department: Human ... They communicate with dispatch regarding any bus needs and ensure that operations at their site are ...

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Transit Operations Manager information

What is a transit operations manager?

Transit Operations Managers are professionals responsible for overseeing the daily operations of public transportation systems such as buses, subways, or light rail. They manage schedules, coordinate staff, ensure safety protocols are followed, and address any service disruptions or emergencies. Their role is crucial for ensuring that transit services run efficiently, reliably, and safely to meet the needs of the public. Additionally, they may be involved in budgeting, compliance with regulations, and implementing service improvements.

What are the key skills and qualifications needed to thrive as a transit operations manager?

To thrive as a Transit Operations Manager, you need expertise in transportation planning, regulatory compliance, and staff management, typically supported by a degree in business, transportation management, or a related field. Familiarity with scheduling software, fleet management systems, and relevant safety certifications is highly valued. Exceptional leadership, problem-solving, and communication skills help you effectively coordinate teams and respond to service disruptions. These skills and qualities are essential for ensuring safe, efficient, and reliable transit operations that meet both organizational goals and community needs.

What are some common challenges faced by transit operations managers in ensuring reliable service?

Transit Operations Managers often face challenges such as managing unexpected delays, coordinating staff schedules, and responding to equipment or infrastructure issues. Balancing operational efficiency with passenger safety and satisfaction requires quick decision-making and effective communication with drivers, dispatchers, and maintenance teams. Additionally, adapting to changing ridership patterns and integrating new technologies can present ongoing hurdles, but also offer opportunities for process improvement and career growth.

What is the difference between Transit Operations Manager vs Transit Supervisor?

AspectTransit Operations ManagerTransit Supervisor
ResponsibilitiesOversees entire transit system operations, manages staff, develops policies, and ensures safety and efficiency.Supervises daily bus or train operations, manages drivers, and handles on-the-ground issues.
CredentialsBachelor's degree in transportation, logistics, or related field; relevant certifications often preferred.High school diploma or equivalent; some roles may require transit-specific training or certifications.
Work EnvironmentOffice-based with field visits; interacts with management, staff, and external agencies.Primarily on-site, overseeing daily operations and personnel.
ScopeStrategic and managerial focus on overall transit system performance.Operational focus on daily transit service delivery.

The Transit Operations Manager typically holds a broader, strategic role overseeing entire transit systems, while the Transit Supervisor focuses on daily operational management. Both roles require knowledge of transit operations, but the manager's responsibilities are more comprehensive and strategic.

What cities in Minnesota are hiring for Transit Operations Manager jobs?

Cities in Minnesota with the most Transit Operations Manager job openings:

Transit Operations Manager jobs near you
Infographic showing various Transit Operations Manager job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Scheduling and Service Support Specialist

Saint Cloud, MN • On-site

St. Cloud Metropolitan Transit Commission
See more jobs at St. Cloud Metropolitan Transit Commissionexternal

$27.04 - $30.12/hr

Full-time

Re-posted 19 days ago

Job description

Resume and cover letter are required. Incomplete applications will not be accepted for consideration.
Salary range: $27.04-30.13This position will remain open until filled with preference given to applications received by Sunday, August 2 by 4:00PM
Primary Objective of Position
The Scheduling and Service Support Specialist is responsible for all transit operator and dispatcher scheduling. This position maintains the Fixed Route and Dial-a-Ride system scheduling and service adjustments in consultation with Operations Managers and Street Supervisors. Maintains computer software with updated scheduling and updates to service and planning functions.
Essential Functions of the Position
Essential duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them if the work is similar, related or logical to the position.
  1. Prepares and maintains all operator and dispatcher schedules in accordance with the collective bargaining agreement, personnel policies and established procedures to ensure adequate staffing
    1. Utilizes and maintains scheduling software to effectively and efficient staff all shifts
    2. Schedules all safety sensitive drug and alcohol random testing as part of Metro Bus' Drug and Alcohol Program
    3. Schedules all special transportation events
    4. Prepares Operator and Dispatcher work schedules
    5. Administers work and vacation bidding process
    6. Adjusts schedules accordingly based on unplanned absences and service needs
    7. Documents scheduling issues and violations per the collective bargaining agreement and Metro Bus personnel policies

  1. Provides service support to the Operations department as directed by the Operations Manager
    1. Performs operator and dispatcher fit for duty checks
    2. Maintains charter exemption information related to routes, runs and extra work details

  1. Provides labor relations support to the Operations Managers and Director of Human Resources
    1. Attends employer negotiation committee meetings to provide input regarding labor negotiations strategies; attends labor negotiation sessions when requested. Has access to labor relations data and prepares draft negotiation language and provides input as requested by the management team
    2. Under the direction of the Operations Manager, schedules fact-finding and/or disciplinary meetings; informs employees of right to union representation and schedules Union Steward attendance in meetings upon employee request
    3. Provides actual performance and procedure data to the management team during contract negotiations

  1. Communicates courteously and professionally and maintains respectfully working relationships with coworkers and customers in carrying out job functions

  1. Performs all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices
    1. Knows and follows safety rules and guidelines as well as sound work and safety practices in order to accomplish the job objectives and avoid injury or loss
    2. Wears proper protective equipment when policy requires or conditions indicate a need exists and utilizes proper body mechanics and ergonomics while performing work
    3. When potentially unsafe conditions are observed, makes efforts to avoid or correct them if they are controllable and draws them to the attention of the responsible supervisor or safety representative in a timely manner

  1. Performs other duties and activities as assigned

Minimum Qualifications
The job requires a two (2) year degree in administrative support, business, or related field and two (2) years of operations, scheduling, or business/office management experience or an equivalent combination of education and experience. A valid driver's license or evidence of equivalent mobility is also required.
Knowledge, skills and abilities required include:
  • Ability to analyze and interpret data based on actual performance and practice
  • Ability to deal tactfully and courteously with co-workers and the general public
  • Ability to plan, organize and guide the activities of others
  • Ability to communicate information and respond to questions from a wide variety of audiences including all levels of employees and management
  • Extensive attention to detail
  • Technology and/or equipment skill including strong computers skills with expertise in all Microsoft Office programs
  • Verbal and written communication skills sufficient to effectively read technical documents and effectively communicate with team members. Bilingual a plus
  • Interpersonal skills sufficient to exchange and or convey information, receive work direction, and maintain effective working relationships with all levels of employees, committees and groups; and to diffuse situations/conversations that have escalated beyond normal limits

Desirable Qualifications
  • Knowledge of local service areas, Metro Bus transit system, routes and fares, transportation operations, policies, procedures, rules and regulations
  • Experience with scheduling software

Physical Demands and Working Environment
  1. This position is alternately in an office environment requiring alternating periods of sitting, standing and walking
  2. Minimal exposure to temperature extremes, noise, physical and/or chemical hazards
  3. Utilizes computers, phone and other office equipment on a regular basis
  4. May require limited travel outside of the office. Will utilize a Metro Bus or personal vehicle for travel

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