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Transit Manager Jobs in Eugene, OR (NOW HIRING)

... Transit What will your job look like? * Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure * Manage inbound calls ...

... Transit What will your job look like? * Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure * Manage inbound calls ...

... Transit What will your job look like? * Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure * Manage inbound calls ...

Planning Manager

Eugene, OR · On-site

$102K - $138K/yr

Apply firsthand knowledge of transit service planning principles and methods to guide day-to-day ... Oversee management of bus stop and service infrastructure, including coordination with ...

Planning Manager

Eugene, OR · On-site

$102K - $138K/yr

Apply firsthand knowledge of transit service planning principles and methods to guide day-to-day ... Oversee management of bus stop and service infrastructure, including coordination with ...

Entry Level Position, Will Train

Harrisburg, OR · On-site

$39K - $50K/yr

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening. We're as proud of our people as we are of the ...

Entry Level Position, Will Train

Harrisburg, OR · On-site

$39K - $50K/yr

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening. We're as proud of our people as we are of the ...

Entry Level Position, Will Train

Harrisburg, OR · On-site

$39K - $50K/yr

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening. We're as proud of our people as we are of the ...

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Showing results 1-20

Transit Manager information

See Eugene, OR salary details

$27.6K

$82K

$138.1K

How much do transit manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for transit manager in Eugene, OR is $82,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $117,000.00 per year, depending on experience, location, and employer.

What is a transit manager?

Transit Managers are professionals responsible for overseeing the daily operations of public transportation systems, such as buses, subways, or light rail. They coordinate schedules, manage staff, handle budgets, and ensure compliance with safety and regulatory standards. Transit Managers also work to improve service efficiency, address rider concerns, and implement new policies or technologies to enhance transportation services. Their role is crucial for ensuring that public transit runs smoothly and meets the needs of the community.

What are the key skills and qualifications needed to thrive as a transit manager?

To thrive as a Transit Manager, you need expertise in transportation operations, planning, and regulatory compliance, often supported by a bachelor's degree in transportation, public administration, or a related field. Familiarity with transit scheduling software, fleet management systems, and safety regulations is typically required. Exceptional leadership, problem-solving, and communication skills help manage teams and coordinate with various stakeholders. These competencies are crucial for ensuring efficient transit operations, rider safety, and effective service delivery.

What are some common challenges faced by transit managers, and how do teams typically address them?

Transit Managers often face challenges such as coordinating complex schedules, managing budget constraints, and ensuring service reliability amidst unexpected events like vehicle breakdowns or staff shortages. To address these, teams use real-time data systems for tracking and adjusting routes, collaborate closely with maintenance and operations staff, and implement contingency plans to maintain service levels. Regular communication and cross-departmental teamwork are key to quickly resolving issues and maintaining a high standard of public service.

What is the difference between Transit Manager vs Transit Supervisor?

AspectTransit Manager
ResponsibilitiesOversees entire transit operations, manages staff, develops policies, and ensures safety compliance.
CredentialsBachelor's degree in transportation, logistics, or related field; often requires transit-specific certifications.
Work EnvironmentOffice-based with field oversight, managing multiple transit routes and teams.
Employer & Industry UsagePublic transit agencies, private transportation companies, government agencies.

While both roles focus on transit operations, the Transit Manager has broader responsibilities, strategic oversight, and higher-level decision-making compared to the Transit Supervisor, who typically manages daily operations and staff at a more localized level.

What cities near Eugene, OR are hiring for Transit Manager jobs?

Cities near Eugene, OR with the most Transit Manager job openings:

Infographic showing various Transit Manager job openings in Eugene, OR as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $82,033 per year, or $39.4 per hour.

Customer Service Representative

MTM Transit

Eugene, OR • On-site

$18.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


MTM Transit rating

6.3

Company rating: 6.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

85th of 99 rated public transport


Job description

Make a Difference
At MTM Transit, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be considered for this position.**
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front line representative of MTM Transit
What will your job look like?
  • Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
  • Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing Client provided systems
  • Listen and obtain information from callers in a professional, systematic and organized manner
  • Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
  • Assume responsibility for self-development and career progression
  • Maintain flexibility in efforts to provide quality service to our members and help MTM Transit achieve business and operational goals
  • Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by MTM Transit standards
  • May be required to work weekends and/or holidays, as needed
  • Maintain confidential information standards within a fast paced environment
  • Relate to a diversity of customers and requests
  • Identify with customer needs and circumstances
  • Tactfully question and obtain necessary information
  • Recognize, handle and refer situations of an emergent nature
All you need is:
  • High school diploma or G.E.D equivalent
  • Minimum typing speed of 30 wpm or greater
  • Knowledge of Microsoft Outlook and Word
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Even better if you have:
  • Previous experience working in a customer service call center
  • Exemplary communication and phone skills
  • Outstanding organizational and multi-tasking skills
  • Ability to maintain high level of confidentiality
MTM Incentives:
  • Affordable benefits including Medical, Dental and Vision
  • Free Life Insurance & Long-Term Disability coverage for eligible employees
  • Paid Training & Overtime
  • Paid Holidays & Paid Time Off (PTO)
  • Safety Bonus
  • Yearly Pay Increases
  • 401(k) with Company Match
  • Referral Bonus Program

Salary: $18.50 per/hour
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM Transit is an equal opportunity employer. MTM Transit considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or talent@mtm-inc.net

What MTM Transit employees say

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About MTM Transit

Sourced by ZipRecruiter

Industry

Special transit systems transportation

Company size

1,001 - 5,000 Employees

Headquarters location

Lake Saint Louis, MO, US

Year founded

2009