ZipRecruiter

Log In

1

Transit Customer Service Representative Jobs (NOW HIRING)

Wabtec

Customer Service Representative

Buffalo Grove, IL · On-site

$16.50 - $22.25/hr

The Customer Service Representative I provides frontline support by responding to customer ... Knowledgeable and able to process Commercial, International and Transit & Bus/Relay orders with ...

Wabtec

Customer Service Representative

Buffalo Grove, IL · On-site

$16.50 - $22.25/hr

... transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four ... The Customer Service Representative I provides frontline support by responding to customer ...

Signode

Customer Service Representative

Tampa, FL

Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown ... The Customer Service Representative plays a critical role in delivering a world-class customer ...

Wabtec

Customer Service Representative

Buffalo Grove, IL · On-site

$16.50 - $22.25/hr

... transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four ... The Customer Service Representative I provides frontline support by responding to customer ...

Gobeacon

Customer Service Representative

Minneapolis, MN · On-site

$18.25/hr

Transit Team is a provider of paratransit transportation services in the Twin Cities metro area. As a Metro Mobility Demand Customer Service Representative, you will be the voice of our company in ...

previous pagenext page

Showing results 21-40

All JobsTravel JobsDriving JobsTransit Bus Driver JobsTransit Customer Service Representative Jobs

Transit Customer Service Representative information

See salary details

$9

$18

$26

How much do transit customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for transit customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a transit customer service representative?

Transit Customer Service Representatives are professionals who assist passengers with information, ticketing, and resolving issues related to public transportation services. They handle inquiries about routes, schedules, fares, and lost items, ensuring a positive experience for riders. Their role may involve working at transit stations, over the phone, or online, and they often address customer complaints or concerns promptly and courteously. Excellent communication and problem-solving skills are essential for this position.

What skills and qualifications are needed to be a transit customer service representative?

To thrive as a Transit Customer Service Representative, you need strong communication skills, knowledge of transit systems, and typically a high school diploma or equivalent. Familiarity with fare collection systems, scheduling software, and customer relationship management (CRM) tools is often required. Patience, problem-solving abilities, and a calm demeanor under pressure are crucial soft skills for effectively assisting diverse passengers. These skills ensure efficient service, enhance rider satisfaction, and help maintain a positive image for the transit system.

What challenges do transit customer service representatives face and how are they addressed?

Transit Customer Service Representatives often encounter challenges such as managing high volumes of customer inquiries during peak hours, addressing complaints about delays or service disruptions, and assisting passengers with accessibility needs. To handle these challenges, representatives receive thorough training in conflict resolution, effective communication, and up-to-date transit policies. They also work closely with operations and dispatch teams to provide accurate, real-time information and ensure passenger safety and satisfaction.

What is the difference between Transit Customer Service Representative vs Bus Driver?

FeatureTransit Customer Service RepresentativeBus Driver
Required CredentialsHigh school diploma, customer service skillsCommercial driver's license (CDL), driving record
Work EnvironmentCustomer service centers, stations, on transit vehiclesOn the road, operating buses, transit routes
Employer & Industry UsageTransit agencies, public transportation systemsTransit agencies, public transportation systems
Common Search & ComparisonCustomer interaction, ticketing, schedulingDriving, safety, route management

The main difference is that Transit Customer Service Representatives focus on assisting passengers, handling inquiries, and managing ticketing at stations or on transit vehicles. Bus Drivers operate the vehicles, ensuring safe transportation along designated routes. Both roles are essential in public transit, but they require different skills and credentials.

How to get hired as a transit customer service representative?

To get hired as a transit customer service representative, applicants typically need a high school diploma or equivalent, good communication skills, and customer service experience. Many transit agencies require passing a background check and may prefer familiarity with fare systems or ticketing software. Applying through the transit agency’s official website or job portals and preparing for interviews are key steps in the hiring process.

What cities are hiring for Transit Customer Service Representative jobs?

Cities with the most Transit Customer Service Representative job openings:

What states have the most Transit Customer Service Representative jobs?

States with the most job openings for Transit Customer Service Representative jobs include:

What are popular job titles related to Transit Customer Service Representative jobs?

For Transit Customer Service Representative jobs, the most frequently searched job titles are:

Transit Customer Service Representative jobs near you

Customer Service Representative (CSR)

Chichester, NH • On-site

Domino's
Food and Beverage Stores • 10K+ employees
Learn more about Domino'sexternal

$14.75 - $20/hr

Full-time

Re-posted 6 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,947 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative (CSR)
Customer Service Representative:
114 Dover Road, Chichester NH 03258
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

View All Domino's Jobs

Apply