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Transit Customer Service Representative Jobs in Missouri

Domino's

Domino's Customer Service Rep - CSR

Perryville, MO · On-site

$15.50 - $21.25/hr

Come join the Domino's team as a Customer Service Representative, CSR! CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

Domino's

Domino's Customer Service Rep - CSR

Jackson, MO · On-site

$14 - $19/hr

Come join the Domino's team as a Customer Service Representative, CSR! CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

Domino's

Domino's Customer Service Rep - CSR

Sikeston, MO · On-site

$14.75 - $20/hr

Come join the Domino's team as a Customer Service Representative, CSR! CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

Domino's

Domino's Customer Service Rep - CSR

Perryville, MO · On-site

$15.50 - $21.25/hr

Come join the Domino's team as a Customer Service Representative, CSR! CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

Domino's

Domino's Customer Service Rep - CSR

Sikeston, MO · On-site

$14.75 - $20/hr

Come join the Domino's team as a Customer Service Representative, CSR. CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

Domino's

Domino's Customer Service Rep - CSR

Jackson, MO · On-site

$14 - $19/hr

Come join the Domino's team as a Customer Service Representative, CSR. CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

Domino's

Domino's Customer Service Rep - CSR

Sikeston, MO · On-site

$14.75 - $20/hr

Come join the Domino's team as a Customer Service Representative, CSR! CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

Domino's

Domino's Customer Service Rep - CSR

Jackson, MO · On-site

$14 - $19/hr

Come join the Domino's team as a Customer Service Representative, CSR! CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

Domino's

Domino's Customer Service Rep - CSR

Perryville, MO · On-site

$13.75 - $18.75/hr

Come join the Domino's team as a Customer Service Representative, CSR. CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

St. Louis Office

Customer Service Representative

Fenton, MO · On-site

$15.25 - $20.75/hr

Customer Service Representative Central Stone is seeking a dependable and customer-focused individual to join our team as a full-time Customer Service Representative at one of our quarry locations ...

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All JobsTransit Customer Service Representative JobsTransit Customer Service Representative Jobs in Missouri

Transit Customer Service Representative information

See Missouri salary details

$9

$17

$25

How much do transit customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for transit customer service representative in Missouri is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a transit customer service representative?

Transit Customer Service Representatives are professionals who assist passengers with information, ticketing, and resolving issues related to public transportation services. They handle inquiries about routes, schedules, fares, and lost items, ensuring a positive experience for riders. Their role may involve working at transit stations, over the phone, or online, and they often address customer complaints or concerns promptly and courteously. Excellent communication and problem-solving skills are essential for this position.

What skills and qualifications are needed to be a transit customer service representative?

To thrive as a Transit Customer Service Representative, you need strong communication skills, knowledge of transit systems, and typically a high school diploma or equivalent. Familiarity with fare collection systems, scheduling software, and customer relationship management (CRM) tools is often required. Patience, problem-solving abilities, and a calm demeanor under pressure are crucial soft skills for effectively assisting diverse passengers. These skills ensure efficient service, enhance rider satisfaction, and help maintain a positive image for the transit system.

What challenges do transit customer service representatives face and how are they addressed?

Transit Customer Service Representatives often encounter challenges such as managing high volumes of customer inquiries during peak hours, addressing complaints about delays or service disruptions, and assisting passengers with accessibility needs. To handle these challenges, representatives receive thorough training in conflict resolution, effective communication, and up-to-date transit policies. They also work closely with operations and dispatch teams to provide accurate, real-time information and ensure passenger safety and satisfaction.

What is the difference between Transit Customer Service Representative vs Bus Driver?

FeatureTransit Customer Service RepresentativeBus Driver
Required CredentialsHigh school diploma, customer service skillsCommercial driver's license (CDL), driving record
Work EnvironmentCustomer service centers, stations, on transit vehiclesOn the road, operating buses, transit routes
Employer & Industry UsageTransit agencies, public transportation systemsTransit agencies, public transportation systems
Common Search & ComparisonCustomer interaction, ticketing, schedulingDriving, safety, route management

The main difference is that Transit Customer Service Representatives focus on assisting passengers, handling inquiries, and managing ticketing at stations or on transit vehicles. Bus Drivers operate the vehicles, ensuring safe transportation along designated routes. Both roles are essential in public transit, but they require different skills and credentials.

How to get hired as a transit customer service representative?

To get hired as a transit customer service representative, applicants typically need a high school diploma or equivalent, good communication skills, and customer service experience. Many transit agencies require passing a background check and may prefer familiarity with fare systems or ticketing software. Applying through the transit agency’s official website or job portals and preparing for interviews are key steps in the hiring process.

What cities in Missouri are hiring for Transit Customer Service Representative jobs?

Cities in Missouri with the most Transit Customer Service Representative job openings:

Transit Customer Service Representative jobs near you

Customer Service Representative

Kansas City, MO • On-site

Customer Operations
See more jobs at Customer Operationsexternal

$15.50 - $21.25/hr

Other

Re-posted 9 days ago

Job description

Spectrum Mobile Customer Service Representative

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.

Responsibilities

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience : 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills : MS Office, computer skills, typing
  • Skills : Communication, organization, time management, multi-tasking, customer service
  • Abilities : Dependable, proactive, adaptable, problem-solving, professional, resilient

Apply