ZipRecruiter

Log In

1

Transit Customer Care Jobs (NOW HIRING)

City of Las Cruces, NM

Transit Operator I

Las Cruces, NM · On-site

$16.76/hr

... tact and care and contacts the police department in the event that a behavior issue cannot be ... Six (6) months in customer service, dispatch, or other driving related experience. A combination of ...

City of Las Cruces

Transit Operator I

Las Cruces, NM · On-site

$16.76/hr

... tact and care and contacts the police department in the event that a behavior issue cannot be ... Six (6) months in customer service, dispatch, or other driving related experience. A combination of ...

City of Las Cruces, NM

Transit Operator II

Las Cruces, NM · On-site

$19.51/hr

... customer issues. Regular attendance is an essential function of this job to ensure continuity of ... tact and care and contacts the police department in the event that a behavior issue cannot be ...

City of Las Cruces

Transit Operator II

Las Cruces, NM · On-site

$19.51/hr

... customer issues. Regular attendance is an essential function of this job to ensure continuity of ... tact and care and contacts the police department in the event that a behavior issue cannot be ...

Allegan County

Driver - MTM Transit

Allegan, MI · On-site

$20/hr

MTM and MTM Transit are healthcare and transportation management companies whose mission is to ... Will ensure the customer and client receive the highest degree of courtesy and professionalism.

previous page

Showing results 41-60

All JobsTravel JobsDriving JobsTransit Bus Driver JobsTransit Customer Care Jobs

Transit Customer Care information

See salary details

$9

$18

$26

How much do transit customer care jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for transit customer care in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Transit Customer Care vs Transit Operations Assistant?

AspectTransit Customer CareTransit Operations Assistant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; some roles may require basic technical knowledge
Work EnvironmentCustomer service centers, transit stations, on buses or trainsTransit facilities, maintenance yards, or on transit vehicles
Employer & Industry UsagePublic transit agencies, transportation companiesTransit agencies, transportation departments
Common Search & ComparisonCustomer service roles in transitOperational support roles in transit

Transit Customer Care focuses on assisting passengers, handling inquiries, and resolving issues directly with riders. Transit Operations Assistants support the daily functioning of transit services, often involving technical tasks and operational support. While both roles are essential in transit agencies, Customer Care emphasizes passenger interaction, whereas Operations Assistants focus on operational tasks behind the scenes.

What skills are needed for transit customer care jobs?

Transit customer care jobs require strong communication and interpersonal skills to assist passengers effectively. Customer service experience, problem-solving abilities, and familiarity with transit systems or ticketing tools are also important. Additionally, patience, adaptability, and the ability to work flexible hours are often required.

What cities are hiring for Transit Customer Care jobs?

Cities with the most Transit Customer Care job openings:

What are popular job titles related to Transit Customer Care jobs?

For Transit Customer Care jobs, the most frequently searched job titles are:

Customer Care Support II- Temp to Perm

Louisville, KY

Toshiba America Business Solutions, Inc.
Manufacturing • 1 - 5K employees
Learn more about Toshiba America Business Solutions, Inc.external

$17.50 - $18/hr

Temporary

Re-posted 25 days ago

Job description

Customer Care Specialist II- Temp to Perm

  • Hourly range $17.50 -$18.00, depending on experience.

Toshiba America Business Solutions is a leader in digital technology. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.

Overview

Are you driven by purposeful work and the opportunity to grow your career? As our Customer Care Specialist based in Louisville, KY you will enjoy making an impact acting as our essential link between clients, sales, operations, and service.

Your core focus as Customer Care Specialist will be to support our customers and operations teams deliver impeccable customer service, and ultimately seize the chance to influence, build relationships, and grow in the process.

In addition, you will play a critical role dispatching our teams to deliver best-in-class products and services to our customers, the local businesses, organizations, and institutions that are pillars of our communities.

As you succeed in this role, you will build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.

Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions.

What You’ll Do

  • Partner cross-functionally to assist with problem resolution
  • Nurture client relationships by delivering a positive experience
  • Respond to client inquiries and issues about service visits, device consumption, damaged shipments, and defective products
  • Prioritize service and field assignments by client, time of call, and territory to minimize response times
  • Perform tracking and transit updates and corrections on previously placed orders
  • Process incoming supply requests efficiently from contracted accounts
  • Review account history to ensure appropriate product levels are shipped
  • Ensure our customers understand special pricing models
  • Handle client complaints and questions promptly and professionally
  • Perform routine account troubleshooting to ensure customer satisfaction
  • Initialize, maintain, and update customer systems and records
  • Generate reports and ensure customer care activities are timely and accurately documented
  • Assess unreported customer contacts on machines per contract guidelines

 

Qualifications

  • High School Diploma or GED
  • A year or more (1+) of experience in the areas of order processing, customer account maintenance, and customer support
  • Expertise in utilizing CRM systems (Preferred)
  • A reputation for solid communication skills
  • Versed in presenting information one-on-one and in small group situations to customers and team members
  • Proficient in Microsoft Excel and Word

Learn More

 

The content below is exclusively available on our careers site job descriptions: https://careers.business.toshiba.com/  

Join Our Talent Community

Glassdoor Reviews

Commitment to Sustainability

News Archive

Solutions & Services

Office Products

e‑BRIDGE® Global Print - 2023 Stevie® Award Winner

Toshiba Office Collection Virtual Demonstration (YouTube)

Client Testimonials (YouTube Playlist)

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an AccommodationRequest@tabs.toshiba.com accommodation.