As a Manager of Process Management on ... our Transaction Processing Network Documentation team, you will deliver flawlessly executed ...
New
As a Manager of Process Management on ... our Transaction Processing Network Documentation team, you will deliver flawlessly executed ...
New
As a Manager of Process Management on ... our Transaction Processing Network Documentation team, you will deliver flawlessly executed ...
New
Network Release Manager, Enterprise Payment Debit (Hybrid) Who we are The Enterprise Payments Debit ... transaction gets processed quickly and securely. Enterprise Payments also ensures that every ...
Network Release Manager, Enterprise Payment Debit (Hybrid) Who we are The Enterprise Payments Debit ... transaction gets processed quickly and securely. Enterprise Payments also ensures that every ...
Associate, Process Manager We are seeking a detail-oriented and analytical Gateway & Network ... In this role, you will be responsible for tracking, auditing, and processing complex transaction ...
Associate, Process Manager We are seeking a detail-oriented and analytical Gateway & Network ... In this role, you will be responsible for tracking, auditing, and processing complex transaction ...
$21.97 - $28.85/hr
This role ensures accurate transaction processing, adherence to company standards, and efficient ... Supervise and manage front-end staff to ensure adherence to company policies and performance ...
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$21.97 - $28.85/hr
This role ensures accurate transaction processing, adherence to company standards, and efficient ... Supervise and manage front-end staff to ensure adherence to company policies and performance ...
Chantilly, VA · On-site
$21.97 - $28.85/hr
This role ensures accurate transaction processing, adherence to company standards, and efficient ... Supervise and manage front-end staff to ensure adherence to company policies and performance ...
Chantilly, VA · On-site
$21.97 - $28.85/hr
This role ensures accurate transaction processing, adherence to company standards, and efficient ... Supervise and manage front-end staff to ensure adherence to company policies and performance ...
The Transaction Manager serves as the lead representative for the planning, execution, and ... Must have working knowledge of the GSA lease acquisition process, applicable lease contract ...
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The Transaction Manager serves as the lead representative for the planning, execution, and ... Must have working knowledge of the GSA lease acquisition process, applicable lease contract ...
The Transaction Manager serves as the lead representative for the planning, execution, and ... Must have working knowledge of the GSA lease acquisition process, applicable lease contract ...
The Transaction Manager serves as the lead representative for the planning, execution, and ... Must have working knowledge of the GSA lease acquisition process, applicable lease contract ...
Silver Spring, MD · On-site
The Assistant Manager is also expected to utilize the Regional Processing Manager to ensure timely and accurate unit reporting and transaction management. Supervision Exercised The Assistant Manager ...
Silver Spring, MD · On-site
The Assistant Manager is also expected to utilize the Regional Processing Manager to ensure timely and accurate unit reporting and transaction management. Supervision Exercised The Assistant Manager ...
Bethesda, MD · On-site
$150K - $185K/yr
National Owner/Developer is looking to add a Transaction Manager / Lease Negotiator to their team ... Working through process of expansion for various stores * Managing lease revisions * Coordinating ...
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Bethesda, MD · On-site
$150K - $185K/yr
National Owner/Developer is looking to add a Transaction Manager / Lease Negotiator to their team ... Working through process of expansion for various stores * Managing lease revisions * Coordinating ...
Strong communication, presentation, project management, and business development skills * Strong ... Our robust performance development process promotes continuous learning, rewards your contributions ...
Strong communication, presentation, project management, and business development skills * Strong ... Our robust performance development process promotes continuous learning, rewards your contributions ...
Washington, DC · On-site
$165K - $200K/yr
Strong communication, presentation, project management, and business development skills * Strong ... Our robust performance development process promotes continuous learning, rewards your contributions ...
Washington, DC · On-site
$165K - $200K/yr
Strong communication, presentation, project management, and business development skills * Strong ... Our robust performance development process promotes continuous learning, rewards your contributions ...
Herndon, VA · On-site
... related transaction processing. The role also maintains primary responsibility for U.S. and Canadian federal, state, provincial, and local tax compliance, annual audit management, Form 990 ...
Herndon, VA · On-site
... related transaction processing. The role also maintains primary responsibility for U.S. and Canadian federal, state, provincial, and local tax compliance, annual audit management, Form 990 ...
... related transaction processing. The role also maintains primary responsibility for U.S. and Canadian federal, state, provincial, and local tax compliance, annual audit management, Form 990 ...
... related transaction processing. The role also maintains primary responsibility for U.S. and Canadian federal, state, provincial, and local tax compliance, annual audit management, Form 990 ...
Herndon, VA · On-site
... related transaction processing. The role also maintains primary responsibility for U.S. and Canadian federal, state, provincial, and local tax compliance, annual audit management, Form 990 ...
Herndon, VA · On-site
... related transaction processing. The role also maintains primary responsibility for U.S. and Canadian federal, state, provincial, and local tax compliance, annual audit management, Form 990 ...
Managing multiple processes in support of the transaction team's operations and compliance with procedures * Developing and maintaining formal process documentation including procedures and process ...
Managing multiple processes in support of the transaction team's operations and compliance with procedures * Developing and maintaining formal process documentation including procedures and process ...
Managing multiple processes in support of the transaction team's operations and compliance with procedures * Developing and maintaining formal process documentation including procedures and process ...
Managing multiple processes in support of the transaction team's operations and compliance with procedures * Developing and maintaining formal process documentation including procedures and process ...
Mclean, VA · Remote
$50K - $75K/yr
Transaction Coordinator House Buyers of America is looking for a remote Settlement Coordinator to ... Manage relationships with title companies and ensure that all settlements are being processed ...
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Mclean, VA · Remote
$50K - $75K/yr
Transaction Coordinator House Buyers of America is looking for a remote Settlement Coordinator to ... Manage relationships with title companies and ensure that all settlements are being processed ...
Washington, DC · Remote
$50K - $75K/yr
Transaction Coordinator House Buyers of America is looking for a remote Settlement Coordinator to ... Manage relationships with title companies and ensure that all settlements are being processed ...
Quick apply
Washington, DC · Remote
$50K - $75K/yr
Transaction Coordinator House Buyers of America is looking for a remote Settlement Coordinator to ... Manage relationships with title companies and ensure that all settlements are being processed ...
Washington, DC · On-site
$50K - $75K/yr
Transaction Coordinator House Buyers of America is looking for a remote Settlement Coordinator to ... Manage relationships with title companies and ensure that all settlements are being processed ...
Washington, DC · On-site
$50K - $75K/yr
Transaction Coordinator House Buyers of America is looking for a remote Settlement Coordinator to ... Manage relationships with title companies and ensure that all settlements are being processed ...
Washington, DC · Remote
$50K - $75K/yr
Transaction Coordinator House Buyers of America is looking for a remote Settlement Coordinator to ... Manage relationships with title companies and ensure that all settlements are being processed ...
Washington, DC · Remote
$50K - $75K/yr
Transaction Coordinator House Buyers of America is looking for a remote Settlement Coordinator to ... Manage relationships with title companies and ensure that all settlements are being processed ...
$18.2K - $28.9K
2% of jobs
$28.9K - $39.7K
4% of jobs
$49.7K is the 25th percentile. Wages below this are outliers.
$39.7K - $50.4K
20% of jobs
$50.4K - $61.1K
5% of jobs
$61.1K - $71.9K
13% of jobs
The median wage is $77.8K / yr.
$71.9K - $82.6K
11% of jobs
$82.6K - $93.3K
14% of jobs
$98.1K is the 75th percentile. Wages above this are outliers.
$93.3K - $104.1K
15% of jobs
$104.1K - $114.8K
8% of jobs
$114.8K - $125.6K
5% of jobs
$125.6K - $136.3K
3% of jobs
$18.2K
$80.1K
$136.3K
| Aspect | Transaction Processing Manager | Payment Operations Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in finance, business, or related field; certifications like CPA or CPA-eligible are common | Usually holds a bachelor's degree in finance, accounting, or business; certifications like PCI DSS or payment processing certifications are advantageous |
| Work Environment | Works in banking, financial services, or large corporations managing transaction workflows | Operates within payment processing companies, banks, or e-commerce firms handling payment systems |
| Employer & Industry Usage | Commonly employed by banks, financial institutions, and corporations managing transaction flows | Found in payment processors, fintech firms, and online retailers managing payment operations |
The Transaction Processing Manager oversees the entire transaction workflow, ensuring accuracy and compliance, while the Payment Operations Specialist focuses on executing and supporting payment processing tasks. Both roles require financial knowledge and work within similar environments, but the manager has broader oversight responsibilities.
Full-time
Posted 2 days ago
New
7.7
Based on 147 frontline employees who took The Breakroom Quiz
93rd of 171 rated banks
Overview:
At Capital One, Process Management is a critical driver of our digital transformation and enterprise scale. It's a forward-thinking discipline focused on eliminating operational friction, optimizing complex systems, and elevating execution to an art form. We empower our Process Managers to challenge legacy ways of working, integrate cutting-edge tools, and build resilient, scalable workflows that propel our teams-and our business-forward. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. As a Manager of Process Management on our Transaction Processing Network Documentation team, you will deliver flawlessly executed processes that improve business efficiency and drive results. Our team bridges technical teams, stakeholders, and users to ensure products are welldocumented, efficient, and fully supported.
In this role, you will serve as a custodian of knowledge, blending technical writing, business analysis, subject matter expertise, and process management. You will be an integral part of our documentation strategy, guiding the evolution from legacy ecosystems to modernized, streamlined workflows. Serving as a subject matter expert (SME) and primary point of contact for documentation impact initiatives, you will execute documentation enhancements, integrate cutting-edge tools (including AI and automation), and ensure continuous audit readiness.
General Responsibilites:
Content Management & Technical Writing: Author, maintain, and publish high-quality technical specifications, supplemental guides, and user-friendly documentation for both technical and non-technical audiences. Serve as a Subject Matter Expert (SME) for the products and services covered in the documentation, ensuring technical accuracy, clarity, and integrity for consumers.
Process Optimization & AI Automation: Analyze stakeholder requirements, perform gap analyses, and redesign crossfunctional workflows to improve documentation clarity, usability, and speed-tomarket. Drive continuous process improvement by identifying opportunities for workflow automation and AI integration throughout the documentation lifecycle.
Governance, Compliance & Risk Management: Partner with Global Product Network stakeholders to manage document lifecycles, including version control, structured review cycles, and strict adherence to Enterprise/GPN risk standards. Maintain a "well-managed" documentation ecosystem, reducing operational risk and ensuring continuous audit readiness.
Stakeholder Management & Influence: Engage and influence internal/external stakeholders, technical leads, and senior leadership through clear written and verbal communication. Lead by example-utilizing influence and collaborative partnerships to bring cross-functional teams together to deliver impactful results.
Mentorship & Team Enablement: Lead knowledge-sharing sessions and contribute to team standard operating procedures, desk procedures, and best practices.
Basic Qualifications:
Bachelor's Degree or Military experience
At least 2 years of experience in Process Management
At least 2 years of experience working in a cross-functional environment managing stakeholder expectations
At least 1 year of hands-on experience using technical formatting, authoring, or publishing tools
Preferred Qualifications:
Master's Degree in Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science, or Information Systems x
Lean, Six Sigma, BPM, or Agile certification
5+ years of experience in Process Management or Project Management
Experience working in the Financial Services, FinTech, or Payment Network industry
Experience working in an Agile environment and leveraging modern documentation framework workflows
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $134,400 - $153,300 for Manager, Process ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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Funds, trusts and financial programs and real estate
10,000+ Employees
McLean, VA, US