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Transaction Processing Manager Jobs in New York (NOW HIRING)

JLL

Senior Transaction Manager

New York, NY

Improve client transaction management processes * Work directly with clients and team members to resolve financial model, transaction and landlord issues * Manage building tours with clients * Manage ...

Marcus & Millichap

Transaction Coordinator

New York, NY

$29.57 - $32.21/hr

This role supports IPA Operations by managing core transaction processes from listing through closing, including auditing and overseeing listing activation, under contract, and closed workflows.

Marcus & Millichap

Transaction Coordinator

New York, NY · On-site

$29.57 - $32.21/hr

This role supports IPA Operations by managing core transaction processes from listing through closing, including auditing and overseeing listing activation, under contract, and closed workflows.

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Transaction Processing Manager information

What does a Transaction Processing Manager do?

A Transaction Processing Manager oversees the processing of financial transactions within an organization, ensuring accuracy, compliance, and timeliness. They manage a team responsible for handling transactions such as payments, deposits, transfers, and reconciliations. Their role also involves developing and implementing process improvements, monitoring performance metrics, and ensuring adherence to regulatory standards. Additionally, they coordinate with other departments to resolve discrepancies and provide training to staff on best practices.

What is the difference between Transaction Processing Manager vs Payment Operations Specialist?

AspectTransaction Processing ManagerPayment Operations Specialist
CredentialsTypically requires a bachelor's degree in finance, business, or related field; certifications like CPA or CPA-eligible are commonUsually holds a bachelor's degree in finance, accounting, or business; certifications like PCI DSS or payment processing certifications are advantageous
Work EnvironmentWorks in banking, financial services, or large corporations managing transaction workflowsOperates within payment processing companies, banks, or e-commerce firms handling payment systems
Employer & Industry UsageCommonly employed by banks, financial institutions, and corporations managing transaction flowsFound in payment processors, fintech firms, and online retailers managing payment operations

The Transaction Processing Manager oversees the entire transaction workflow, ensuring accuracy and compliance, while the Payment Operations Specialist focuses on executing and supporting payment processing tasks. Both roles require financial knowledge and work within similar environments, but the manager has broader oversight responsibilities.

What are the typical challenges a Transaction Processing Manager faces, and how can they be addressed?

Transaction Processing Managers often encounter challenges such as managing high transaction volumes, ensuring accuracy under tight deadlines, and adapting to constantly evolving regulatory requirements. To address these, it's important to implement robust quality control procedures, foster a strong team culture focused on attention to detail, and stay updated with industry best practices and compliance guidelines. Leveraging automation tools and maintaining effective communication across departments can also help streamline processes and prevent errors.

What are the key skills and qualifications needed to thrive as a Transaction Processing Manager, and why are they important?

To thrive as a Transaction Processing Manager, you need strong analytical abilities, attention to detail, and experience in finance or accounting, often supported by a relevant degree. Familiarity with transaction management software, ERP systems, and knowledge of compliance regulations such as SOX or PCI DSS are typically required. Leadership, communication, and problem-solving skills are crucial for managing teams and resolving discrepancies efficiently. These competencies ensure accurate transaction processing, regulatory compliance, and smooth workflow management in financial operations.
What cities in New York are hiring for Transaction Processing Manager jobs? Cities in New York with the most Transaction Processing Manager job openings:
Transaction Processing Manager jobs near you
Digital Servicing & Transaction Processing Representative

Digital Servicing & Transaction Processing Representative

Apple Bank

Garden City, NY

$55K - $65K/yr

Full-time

Posted 3 days ago

New

Job description

Garden City, NY (Hybrid)
Salary Range: $55,000 - $65,000
The Digital Servicing & Transaction Processing Representative is responsible for reviewing high-risk transactions initiated through Apple Bank's digital channels. This role involves assessing money transfers and mRDC transactions to minimize potential losses and mitigate risks associated with digital money movement services. The Representative also monitors system transaction queues and contacts customers as necessary to verify transaction legitimacy. Additional duties include maintaining customer profiles, supporting the Customer Line call center and the retail banking network via the Digital Banking Help Desk, and performing maintenance tasks within digital channels-such as tier upgrades and file maintenance. The ideal candidate will exercise sound business judgment, escalate emerging fraud trends or specific cases as needed, and provide recommendations for optimizing rulesets to enhance the customer experience.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Conduct reviews of mRDC deposits for both consumer and business accounts.
  • Make determinations on money movement transactions prompted for review in accordance with digital banking rules and established business criteria.
  • Authenticate login attempts, transactions, and transaction amounts by contacting customers when required, prior to approving postings.
  • Escalate specific transactions or emerging fraud trends, ensuring management is informed of potential risks.
  • Manage manual online banking setups and perform file maintenance on customer profiles, including adjustments to limit tiers.
  • Review online banking exception reports to address issues related to customer profiles, such as eStatement preferences, Bill Pay funding accounts, and the creation of additional accounts for digital services.
  • Complete potential loss reports in compliance with established thresholds and internal procedures.
  • Troubleshoot client concerns related to digital services and respond promptly to complaints.
  • Support Bank employees by assisting the Online Help Desk and Visa Support call queues.
  • Address customer inquiries professionally through secure messaging and email channels.
  • Participate in audit and compliance reviews, conduct risk management testing, and provide requested samples or documentation.
  • Collaborate with management, audit, compliance teams, and regulators as needed.
  • Assist with tasks related to the Digital Banking Help Desk and GSR queues.
  • Perform additional duties as assigned.

SKILLS, EDUCATION, & EXPERIENCE

  • A bachelor's degree in a related field or equivalent professional experience required.
  • 3 + years of experience in financial services or digital banking; experience in risk and control is advantageous.
  • Experience with customer service and managing the escalation of customer issues.
  • Familiarity with digital banking platforms and money movement services (such as mRDC BillPay, P2P, A2A).
  • Capable of effectively articulating and documenting business processes.
  • Proficient interpersonal and communication skills, both verbal and written.
  • Demonstrated ability to make business decisions and conduct investigations into customer issues and concerns.
  • Attention to detail and an understanding of current fraud trends and emerging threats in digital environments.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

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