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Training Programs Manager Jobs in Massachusetts (NOW HIRING)

Responsibilities include oversight of the training programs across five Harvard-affiliated academic ... Directly manages 2 administrative support personnel with responsibility for hiring, training ...

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Training Programs Manager information

What does a training programs manager do?

A Training Programs Manager is responsible for designing, implementing, and overseeing training initiatives within an organization. Their duties include assessing training needs, developing curriculum, coordinating with trainers and subject matter experts, and evaluating the effectiveness of programs. They help ensure employees have the skills and knowledge necessary to perform their jobs effectively, supporting both individual and organizational growth. Additionally, they often manage budgets, track participation, and report on training outcomes to leadership.

What are some common challenges faced by training programs managers when implementing new training initiatives across departments?

Training Programs Managers often encounter challenges such as aligning training content with diverse departmental needs, securing buy-in from stakeholders, and managing varying levels of employee engagement. Coordinating schedules to minimize disruption to regular workflows and ensuring consistent training quality across locations can also be demanding. Successfully navigating these challenges requires strong communication skills, adaptability, and ongoing collaboration with department heads and subject matter experts.

What are the key skills and qualifications needed to thrive as a training programs manager, and why are they important?

To thrive as a Training Programs Manager, you need expertise in instructional design, program development, and adult learning principles, often supported by a bachelor's degree in education, HR, or a related field. Familiarity with learning management systems (LMS), e-learning platforms, and certifications such as CPTM (Certified Professional in Training Management) are commonly expected. Outstanding communication, leadership, and organizational skills help you effectively engage stakeholders and manage multiple projects. These competencies ensure high-impact training initiatives that drive employee development and align with organizational goals.

What is the difference between Training Programs Manager vs Training Coordinator?

AspectTraining Programs ManagerTraining Coordinator
ResponsibilitiesDesigning, overseeing, and evaluating training programs; managing teams; strategic planningOrganizing training sessions; scheduling; assisting with program logistics
Required CredentialsBachelor’s degree; experience in training or HR; sometimes certifications like CPTDBachelor’s degree often preferred; training or HR experience helpful
Work EnvironmentCorporate offices, training centers, online platformsOffice settings, on-site training locations
Employer & Industry UsageUsed across corporate, education, healthcare sectorsCommon in corporate, nonprofit, and educational organizations

The Training Programs Manager focuses on developing and managing comprehensive training initiatives, while the Training Coordinator handles the logistics and coordination of training sessions. Both roles require related credentials and work in similar environments, but the manager role involves strategic oversight and program development.

What degree is needed to be a training programs manager?

A training programs manager typically needs a bachelor's degree in fields such as education, human resources, business administration, or a related area. Some roles may prefer or require a master's degree or professional certifications in training or development. Strong communication, organizational skills, and experience in training or management are also important.

What are the most commonly searched types of Training Programs jobs in Massachusetts?

The most popular types of Training Programs jobs in Massachusetts are:

What cities in Massachusetts are hiring for Training Programs Manager jobs?

Cities in Massachusetts with the most Training Programs Manager job openings:

Education & Training Programs Coordinator

Bedford, MA • On-site

Ladgov Corporation
Professional, Scientific, and Technical Services • 11 - 50 employees

$60 - $80/hr

Other

Posted 7 days ago


Job description

Education and Training Support Specialist

Position Title: Education and Training Support Specialist
Location: Hanscom Air Force Base Massachusetts,MA01731
Job Type: full-time
Job Summary: The Education and Training Support Specialist is responsible for delivering operational and customer support to the Education and Training Center at Hanscom AFB. Key duties include managing training records, coordinating classroom schedules and training sessions, responding to customer inquiries, maintaining continuity folders, and ensuring compliance with applicable Air Force policies and procedures.
Responsibilities:

  • Deliver prompt, courteous customer service via phone, email, in person, and mail.
  • Schedule counseling sessions and coordinate training venues, logistics, and educational resources.
  • Provide daily administrative support, including records management and collaboration with Defense Acquisition University (DAU) personnel.
  • Maintain accurate, accessible documentation for government review and ensure proper records retention upon contract completion.
  • Prepare official correspondence, reports, and responses in approved formats, ensuring quality and timeliness.
  • Track and manage suspense items to meet deadlines and support government oversight.
  • Draft and coordinate responses to official inquiries, surveys, and data calls.
  • Support updates to publications and analyze results from customer satisfaction surveys.
  • Oversee the Customer Resource Center, ensuring availability of educational materials and program information.
  • Serve as the Records Custodian, maintaining compliance with Air Force records management policies.
  • Create and maintain continuity folders for all major education and training processes, including procedures, flowcharts, and contact lists.
  • Submit quarterly workload reports, documenting completed tasks and metrics aligned with performance standards.
  • Manage classroom scheduling via SharePoint, update weekly calendars, and resolve conflicts in coordination with the director.
  • Inspect classrooms before and after use for cleanliness and readiness; assist with setting up instructional materials and equipment

Position Title: Education and Training Support Specialist
Location: Hanscom Air Force Base Massachusetts,MA01731
Job Type: full-time
Job Summary: The Education and Training Support Specialist is responsible for delivering operational and customer support to the Education and Training Center at Hanscom AFB. Key duties include managing training records, coordinating classroom schedules and training sessions, responding to customer inquiries, maintaining continuity folders, and ensuring compliance with applicable Air Force policies and procedures.
Responsibilities:

  • Deliver prompt, courteous customer service via phone, email, in person, and mail.
  • Schedule counseling sessions and coordinate training venues, logistics, and educational resources.
  • Provide daily administrative support, including records management and collaboration with Defense Acquisition University (DAU) personnel.
  • Maintain accurate, accessible documentation for government review and ensure proper records retention upon contract completion.
  • Prepare official correspondence, reports, and responses in approved formats, ensuring quality and timeliness.
  • Track and manage suspense items to meet deadlines and support government oversight.
  • Draft and coordinate responses to official inquiries, surveys, and data calls.
  • Support updates to publications and analyze results from customer satisfaction surveys.
  • Oversee the Customer Resource Center, ensuring availability of educational materials and program information.
  • Serve as the Records Custodian, maintaining compliance with Air Force records management policies.
  • Create and maintain continuity folders for all major education and training processes, including procedures, flowcharts, and contact lists.
  • Submit quarterly workload reports, documenting completed tasks and metrics aligned with performance standards.
  • Manage classroom scheduling via SharePoint, update weekly calendars, and resolve conflicts in coordination with the director.
  • Inspect classrooms before and after use for cleanliness and readiness; assist with setting up instructional materials and equipment
Requirements:
  • Experience in an administrative, training, education support, or program coordination role.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Ability to learn and adapt quickly to government-specific systems
  • Strong organizational and communication skills
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About LADGOV

Sourced by ZipRecruiter

Ladgov Corporation is a Small business headquartered in Williamsburg, VA. We provide solutions to our clients in the U.S and around the globe. Ladgov’s Capabilities span from providing Public Health services in Biomedical Engineering, Bio-Pharmaceutical Research to IT & Cyber Security Solutions, Project Management, Data Analytics as well as Religious Services, Facility Management, Education Support services, and Infrastructure Management Services. LADGOV Corporation is dedicated to supporting its customers both in the private and federal space by fulfilling its commitment to each requirement and achieving exceptional results. Our staff uses modern cutting-edge technology to provide the best solutions to your mission needs. Satisfaction guaranteed!

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

Williamsburg, VA, US

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