Training Implementation Manager Jobs in Whitby, ON

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

OUR TEAM AND WHAT WE'LL ACCOMPLISH TOGETHER

Our Defined Contribution Retirement Solutions team is at the center of an exciting market shift. Canadian mid-market employers are increasingly transitioning to defined contribution retirement programs, and TELUS Health is positioned to capture significant market share in this high-growth segment. As our Account Executive, you will play a critical role in growing our sales funnel within our Retirement & Benefits Solutions practice and helping to achieve overall sales targets.

This role is a career-defining opportunity to do innovative and meaningful work with a talented, collaborative team. You'll be part of a company making a tangible difference - improving businesses and lives by building healthier, happier workplaces. You'll expand your knowledge across different lines of business, growing exponentially while building genuine, long-term relationships with clients. We support your growth through our extensive sales training program (the first company in Canada to have sales training accredited by the CPSA), a large sales enablement team, and a culture that encourages professional and personal learning.

You'll also enjoy flexibility to work in-office, virtually, or a combination of both; excellent employee benefits; a generous pension and share plan with matching; and discounts on TELUS products and services.

WHAT YOU'LL DO

• Act as a business developer to generate new sales opportunities with mid-market employers (500-5,000 employees) and benefits consultants seeking defined contribution retirement solutions.
• Develop and execute a comprehensive sales plan and strategy for Canadian Defined Contribution Retirement Administration Commercial Outsourcing sales, identifying target accounts and nurturing a strong pipeline of opportunities.
• Spend approximately 40% of your time prospecting and qualifying new opportunities, 30% preparing RFP responses and presentations with internal delivery teams, and 30% managing and nurturing your existing pipeline.
• Actively participate in client pursuits, RFP submissions, and finalist presentations, collaborating directly with our Implementation Manager, Product Specialist, and Account Management team to position TELUS Health as a top-tier provider.
• Participate in professional association and industry networking events to maintain a network and position TELUS Health with search consultants and potential clients.
• Identify staffing and tools needed to support your sales plan and success.
• Own your portfolio and adjust your strategy proactively if sales targets are not on track, ensuring alignment with business needs.
• Meet accountable, measurable sales targets established jointly with management; your compensation is directly tied to hitting or exceeding these targets.

WHAT YOU BRING

• 7+ years of progressive commercial sales experience, with a demonstrated track record of success in managing complex, multi-stakeholder sales cycles and consultative, solution-based selling (not transactional sales).
• Strong understanding of employer retirement and benefits program delivery - experience with defined contribution, defined benefits, health and wellness administration, or related financial services/insurance products is preferred. We'll train on what you don't know.
• Proven ability to build and nurture trusted advisor relationships, prioritizing client needs while balancing organizational objectives. You can analyze complex, layered situations; research options; exercise sound judgment; and solve problems with creativity and rigor.
• Project management expertise and ownership mindset. You manage multiple concurrent projects at different stages from end to end, ask intelligent questions to identify root causes, and have excellent organizational skills to adapt seamlessly to changing priorities.
• Outstanding interpersonal skills - you can influence without authority, work in partnership across teams and executives, and have exceptional written, verbal, and presentation abilities. You are highly collaborative, genuinely interested in understanding others' perspectives, and skilled at addressing concerns and resolving conflict.
• Willingness and ability to travel within Canada an estimated 4-6 times per year to support client visits and industry networking events.

Salary Range: $83,500 - $133,500
Sales Incentive Plan Range: $83,500 - $133,500

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Job Type: This is for a current vacancy.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.