ZipRecruiter

Log In

1

Training Implementation Manager Jobs in Boise, ID

Syringa Networks

Customer Program Manager

Boise, ID · On-site

Share lessons learned and implementation best practices. * Assist with onboarding and training of ... Ability to manage multiple priorities simultaneously. * Proven experience coordinating cross ...

LUMA

Coordinator, FST Training

Boise, ID · On-site

$23 - $29/hr

Manage training logistics, including equipment, props, and FST assets. * Coordinate maintenance ... Support development and implementation of program initiatives and improvements. * Collaborate with ...

Paylocity

Manager Data Conversion Ops

Meridian, ID · On-site

$89K - $128K/yr

This role involves managing a team, overseeing employee training, and upholding Paylocity's standards. The Data Conversion Manager collaborates closely with Implementation Managers, providing ...

Paylocity

Manager Data Conversion Ops

Meridian, ID · On-site

This role involves managing a team, overseeing employee training, and upholding Paylocity's standards. The Data Conversion Manager collaborates closely with Implementation Managers, providing ...

LUMA

Health Program Manager - PH

Boise, ID · On-site

$30.91 - $34/hr

This position will design, implement, and evaluate public health emergency response framework to ... Wide variety of training opportunities * Some positions offer flexible hours and/or telecommuting

previous pagenext page

Showing results 21-40

All JobsTraining Implementation JobsTraining Implementation Manager JobsTraining Implementation Manager Jobs in Boise, ID

Training Implementation Manager information

See Boise, ID salary details

$37.1K

$98.5K

$159.9K

How much do training implementation manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for training implementation manager in Boise, ID is $98,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,900.00 and $115,200.00 per year, depending on experience, location, and employer.

What does a Training Implementation Manager do?

A Training Implementation Manager is responsible for planning, coordinating, and overseeing the rollout of training programs within an organization. They ensure that training initiatives align with business goals, manage timelines, and collaborate with stakeholders to deliver effective learning experiences. Their role often involves developing training materials, monitoring program effectiveness, and making adjustments based on feedback and performance metrics. Ultimately, they help ensure employees have the skills and knowledge needed for success.

What are the key skills and qualifications needed to thrive as a Training Implementation Manager?

To thrive as a Training Implementation Manager, you need expertise in instructional design, project management, and adult learning principles, often supported by a bachelor’s degree in education, HR, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications like CPLP or PMP are typically advantageous. Excellent leadership, communication, and organizational skills help you coordinate teams and engage stakeholders effectively. These skills ensure that training programs are delivered efficiently, achieve learning objectives, and drive organizational success.

How does a Training Implementation Manager typically collaborate with other departments to ensure successful training delivery?

A Training Implementation Manager frequently works cross-functionally, partnering with subject matter experts, HR teams, and department leaders to tailor training programs that meet organizational goals. They coordinate closely with IT for technical support and Learning & Development teams for content alignment. Regular meetings and feedback sessions help ensure training is relevant, accessible, and effectively integrated into daily workflows. This collaborative approach fosters buy-in and maximizes the impact of training initiatives.

What is the difference between Training Implementation Manager vs Training Coordinator?

AspectTraining Implementation ManagerTraining Coordinator
CredentialsTypically requires a bachelor’s degree in education, HR, or related field; certifications like CPLP or ATD are commonUsually requires a high school diploma or associate degree; some roles prefer certifications in training or HR
Work EnvironmentLeads training projects, manages teams, and collaborates with stakeholders in corporate or educational settingsCoordinates training sessions, schedules, and logistics, often working closely with trainers and participants
Employer & Industry UsageUsed in corporate, educational, and government sectors for large-scale training initiativesCommon in corporate and nonprofit sectors for organizing and supporting training activities

The Training Implementation Manager focuses on executing and overseeing training programs, managing teams, and ensuring project success. In contrast, the Training Coordinator handles the logistical aspects of training sessions, scheduling, and participant coordination. Both roles are essential in training development but differ in scope and responsibilities.

What are popular job titles related to Training Implementation Manager jobs in Boise, ID?

For Training Implementation Manager jobs in Boise, ID, the most frequently searched job titles are:

What job categories do people searching Training Implementation Manager jobs in Boise, ID look for?

The top searched job categories for Training Implementation Manager jobs in Boise, ID are:

Training Implementation Manager jobs near you
Infographic showing various Training Implementation Manager job openings in Boise, ID as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $98,524 per year, or $47.4 per hour.

Customer Program Manager

Syringa Networks

Boise, ID • On-site

Full-time

Posted 11 days ago

Job description

The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer implementations, strategic initiatives, and multi-site deployments from project initiation through successful service activation.
This role serves as the customer advocate during implementation, ensuring alignment between customers, Sales, Operations, Engineering, Customer Success, and external vendors.
The CPM owns large-scale programs that may involve multiple locations, phased deployments, construction dependencies, carrier coordination, and executive stakeholder management. In addition to managing strategic customer initiatives, the CPM provides leadership and mentorship to Customer Delivery Managers by promoting project management best practices, risk management, and delivery excellence.
The Customer Program Manager plays a critical role in ensuring Syringa delivers exceptional customer experiences while successfully executing high-value, business-critical projects.
Core Responsibilities
Strategic Program Management
  • Lead Syringa's largest and most complex customer implementations.
  • Manage multi-site, multi-phase, and high-visibility customer projects.
  • Develop project plans, timelines, milestones, and communication strategies.
  • Identify project dependencies and coordinate resources across departments.
  • Drive accountability among internal teams and external partners.
  • Ensure customer expectations are aligned with operational realities.

Customer Engagement
  • Serve as the primary point of contact for customer implementation projects.
  • Lead kickoff meetings and project reviews.
  • Establish communication cadence with project stakeholders.
  • Provide proactive updates on milestones, risks, and project status.
  • Build confidence and trust throughout the implementation lifecycle.
  • Coordinate efforts between:
  • Sales
  • Customer Delivery
  • Operations
  • Engineering
  • Customer Success
  • Vendors and Carrier Partners
  • Facilitate alignment meetings and decision-making discussions.
  • Ensure commitments made to customers are achievable and supported internally.
  • Promote accountability across project stakeholders.

Project Governance & Risk Management
  • Maintain project plans, risk registers, and status reporting.
  • Identify risks, roadblocks, and resource conflicts early.
  • Escalate issues appropriately and drive resolution.
  • Ensure all stakeholders remain informed and aligned.
  • Monitor project health and recommend corrective actions when necessary.

Delivery Excellence & Process Improvement
  • Establish and improve project management standards, tools, and reporting.
  • Develop implementation playbooks and best practices.
  • Analyze recurring delivery challenges and recommend improvements.
  • Contribute to CX operational maturity and scalability initiatives.
  • Assist in defining program management methodology across the organization.

Mentorship & Development
  • Serve as a resource and mentor for Customer Delivery Managers.
  • Support development of project management skills within the CX team.
  • Share lessons learned and implementation best practices.
  • Assist with onboarding and training of new delivery personnel.

Requirements
Required Qualifications:
  • 5+ years of project, program, implementation, or service delivery management experience.
  • Experience managing complex customer-facing projects.
  • Strong organizational, communication, and stakeholder management skills.
  • Ability to manage multiple priorities simultaneously.
  • Proven experience coordinating cross-functional teams.
  • Strong problem-solving and conflict-resolution capabilities.
  • Experience presenting to executive-level stakeholders.

Preferred Qualifications:
  • Telecommunications, technology, managed services, or SaaS experience.
  • PMP, CAPM, Agile, or equivalent project management certification.
  • Experience managing multi-site implementations.
  • Familiarity with NetSuite, CRM, project management, or service delivery platforms.

Key Performance Indicators
  • Strategic project delivery success rate
  • On-time milestone completion
  • Customer satisfaction during implementation
  • Reduction in project escalations
  • Risk identification and mitigation effectiveness
  • Program profitability and delivery efficiency
  • Successful handoff to Customer Success
  • CDM mentorship and development contributions

What Success Looks Like
  • Syringa's largest and most complex customer projects are delivered successfully.
  • Customers feel informed, confident, and supported throughout implementation.
  • Risks are identified early and proactively managed.
  • Internal teams operate with clear accountability and alignment.
  • Delivery processes become more scalable, predictable, and efficient.
  • Customer Delivery Managers develop stronger project management capabilities.
  • Strategic customer programs strengthen customer trust and long-term relationships.

Apply