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Travel Plaza Transportation, LLC (TPT) has evolved into one of Hawaii's largest bus operators, with an extensive fleet of commercial vehicles, and a broad suite of transportation service offerings on Oahu. In 2019, we introduced a new fleet of vehicles, including electric buses. TPT is the first private transportation company to acquire electric buses in support of our island community and the rest of the global community to achieve environmental sustainability.

Primary Responsibilities:

• Classroom and on-the-road training on driving commercial vehicles; transporting JTB Hawaii guests and customers on specific routes throughout the Island of Oahu, in a professional and friendly manner. Training period is approximately thirty to thirty-five days.

Percent Time Spent - Essential Functions:

• 25% - Complete Taptco 40-hour classroom Defensive Driving Training Course; complete Onboarding and online training, as well as Customer Service training and T- Bus training.
• 25% - Complete Pre/Post-Trip training - on all Travel Plaza Transportation passenger equipment. Complete behind-the-wheel training on all Travel Plaza Transportation passenger equipment. Wash rack training and procedures.
• 25% - Complete Route Training - Completion of all HI-Bus (Trolley & EV) routes, and deviation routes for the A.M. and P.M. shifts. Documentation training of daily HI-Bus (Trolley & EV) route sheets.
• 25% - Complete Route Training - Completion of route training for JTB Look arrivals/departure transfers. Training on JTB LOOK departure cards and arrival hotel list from Olioli Station. Training on all non-Japanese routes, Luau's, Wedding transfers, Charters and locations around Oahu.

Secondary/Other Duties:

• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• High school graduate, and required to be at least 21 years of age.
• Required to possess a valid Hawaii driver's license with a totally clean driver abstract.
• Required to possess a commercial driver's permit or CDL license for, B or C, with air brake and passenger endorsements. Must be able to drive any type of commercial vehicle requiring a CDL "B" and/or "C".
• Possess at least one (1) year experience in customer service or hospitality-related experience, preferred.
• Able to frequently communicate with customers over a 2-way radio, cell phone, public address (PA) system and microphone in English and/or Japanese.
• Able to work independently and work cooperatively with others; able to work with employees, business partners, and customers in a professional and positive manner.
• Able to multi-task when vehicle in motion, while communicating with Dispatch over two-way radio.

Working Conditions:

Working Hours:

Shift work variable between 5:00 a.m. and 12:00 a.m., 7 days/week. Overtime, weekend and holiday work required.

Environmental Conditions:

Subject to atmospheric conditions including: an air conditioned office, noise, exhaust fumes, dust, and adverse weather conditions.

Physical and Mental Demands:

• Possess visual acuity; including constant peripheral awareness or side vision, eye coordination, depth perception, focusing ability and color vision.
• Able to exercise self-control and handle stressful situations; able to deal with angry customers.
• Able to work with concentration, accuracy, and attention to detail.
• Constant – requires grasping, handling, finger dexterity, vision, hearing, eye-hand-foot coordination;
• Frequent – pushing, pulling/lifting/carrying less than 25 pounds to more than 50 pounds, stair climbing and bending;
• Occasional – standing, walking, crawling, squatting, twisting, side bending, overhead reach
• Seldom - kneeling, stooping, crouching, climbing
• Not Applicable – running

Communication Demands:

• Constant – requires talking to co-workers and customers, written communication to co-workers;
• Frequent – requires responding to verbal or written requests of co-workers, writing/composing written language, visiting/working at different worksites;
• Occasional – requires talking to outside trades persons/vendors, talking on the telephone;
• Seldom – requires written communication to customers, training/giving verbal instructions;
• Not Applicable – written communication to outside trades person/vendors, supervising others, written or verbal requests of vendors.

Travel Plaza Transportation, LLC is a drug free workplace and an Equal Opportunity Employer.