Trainee Human Computer Interaction Research Jobs in Chicago, IL

Job Description

How You'll Make an Impact

The Product Designer will contribute to the design of intuitive, user-centered experiences across Epsilon's growing suite of internal and client-facing platforms. Working closely with Product, Engineering, Research, and other designers, you'll help translate user needs, business objectives, and technical requirements into thoughtful and effective solutions. You'll apply established UX methodologies to solve problems of moderate scope, balancing user experience, business value, and implementation considerations while contributing to a collaborative, design-forward culture.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Responsibilities

What You'll Achieve

• Apply user-centered design principles to create useful, usable, and desirable digital experiences across web-based products and platforms.
• Translate user needs, business requirements, and technical constraints into wireframes, user flows, prototypes, and other design artifacts that communicate design intent effectively.
• Conduct and synthesize user research using a variety of established methodologies, including interviews, usability testing, competitive analysis, journey mapping, and market research.
• Work on problems of moderate scope where analysis of situations or data requires evaluation of multiple factors and perspectives.
• Exercise judgment within established design practices, processes, and guidelines to determine appropriate solutions and recommendations.
• Collaborate with Product Management, Engineering, QA, and other stakeholders to define requirements, align on priorities, and deliver high-quality user experiences.
• Contribute to and help evolve CORE UI, Epsilon's enterprise design system, while ensuring designs meet accessibility and WCAG standards.
• Participate in usability testing activities and incorporate findings into iterative design improvements.
• Build productive working relationships across teams and functions to support successful product outcomes.
• Stay current with emerging UX practices, tools, technologies, and industry trends to continuously improve design quality and effectiveness.

Qualifications

Who You Are - What You'll Bring With You

• Bachelor's degree in Interaction Design, Graphic Design, Human-Computer Interaction, Psychology, Computer Science, or a related field, or equivalent practical experience.
• 2+ years of professional experience in Product Design, UX Design, Interaction Design, or a related discipline.
• Experience creating wireframes, user flows, prototypes, and other UX deliverables.
• Understanding of user-centered design principles, research methodologies, and usability best practices.
• Strong problem-solving and analytical skills.
• Effective verbal and written communication skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Working knowledge of visual design principles and interaction design patterns.
• Familiarity with modern web technologies and how design decisions impact implementation, including HTML, CSS, and JavaScript.
• Portfolio demonstrating a thoughtful design process and strong user-centered solutions.

Why You Might Stand Out From Other Talent

• Experience designing enterprise software, SaaS platforms, or data-rich applications.
• Familiarity with design systems and scalable UX patterns.
• Interest in accessibility and inclusive design practices.
• Curiosity about emerging technologies, including AI-assisted design workflows.
• Ability to balance user needs, business goals, and technical considerations when making design decisions.
• Comfortable working in Agile product development environments.
• Demonstrated ability to learn quickly, adapt to change, and contribute effectively within a collaborative design team.

Additional Information

When You Join Us, We'll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first.  Our benefits encompass a wide range of offerings, including but not limited to the following:  

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time  
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance  
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling  

Epsilon benefits are subject to eligibility requirements and other terms. 

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. #LI-TG1

 Compensation Range: USD $55,400.00 - USD $102,800.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/30/2026.Employment Type: FULL_TIME