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Trainee Apac Customer Service Jobs in Virginia (NOW HIRING)

Parker Oil Propane

Service Tech Trainee

Hopewell, VA · On-site

Service Technician Trainee Parker Oil and Propane is currently seeking candidates to enter our ... Must have customer service skills- will be communicating with homeowners in a friendly and ...

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Service Technician Trainee

General Services Corporation

Richmond, VA • On-site

$16.92/hr

Full-time

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
General Services Corporation (GSC) has been in the business of providing multifamily housing since 1975. It is our belief that employees are core to the Company's continued success and that the Company and its employees must embrace common guiding principles in order to realize that success.
The Company's guiding principles are trust, honesty, integrity and ethical conduct. Sensitivity and responsiveness to our residents and employees are necessary to the growth and long-term success of the Company and its employees. Employees must be willing to make a commitment to these same principles, without compromise.
We expect every employee to:
1. Conduct all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company's Customer Service Program and philosophy.
2. Ensure adherence to all company policies and procedures
Summary
We pay you to train you! This program is a six-week course that focuses on service fundamentals to provide the trainee with a foundation on which to build a career in the residential facility service industry. Under the trainer's supervision, the Technician Trainee will participate in classroom/lab instructions and on-property hands-on projects/lessons. Once you graduate from the program, you will be promoted to a Service Technician role and assigned to one of the various apartment communities in Virginia.
The Service Technician Trainee will report to the Service Training Supervisor. They will train to perform maintenance duties, repairs, and other duties as assigned, at various apartment complexes within the region. Compliance with all environmental and OSHA regulations and company policies. Completing and maintaining paperwork as required.
Responsibilities
A. Repair or install appliances, complex HVAC needs, plumbing, electrical, and some carpentry in residential apartments.
B. Provide excellent customer service to residents and team.
C. Maintain documentation for work orders.
Requirements
Education: HS Diploma or equivalent
Experience: Experience with appliances and HVAC installation, trouble shooting, and repair.
Knowledge: Must have EPA 608 Certification Type II or Universal.
Skills:
A. Must be able to read, write, and speak English proficiently.
B. Must have intermediate computer operation including but not limited to accessing data from the internet.
C. Must have basic skills using Microsoft Office products.
D. Must have effective communication, allowing you to disseminate the necessary information in the quickest and most accurate way possible.
E. Must have effective organizational skills that allow you to respond to inquiries with minimal effort and locate information quickly.
F. Must have the ability to use various hand and power tools.
Abilities:
G. Read, comprehend, and follow written procedures.
H. Respond calmly in situations of conflict and stress.
I. Adapt to changes in daily work.
J. Problem solves in a timely manner
K. Must be able to drive to various apartment locations throughout the day.
L. Must have a valid driver's license.
M. Must be able to lift to 100 lbs.
N. Must be able to bend, crouch, squat, kneel, crawl, reach above and below shoulder, repetitive arm, and wrist movement.
O. Must be able to work outdoors in all weather conditions.
A valid driver's license and proof of insurance required, along with a passing criminal background check and pre - employment drug testing.
GSC is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Salary Description
$16.92 - upon graduation $23.80

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