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Trainee Adobe Customer Service Jobs (NOW HIRING)

Delta Dental of Michigan

Customer Service Trainee

$14.75 - $20.50/hr

  • Medical

  • Dental

Customer Service Trainee Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training. Training ...

Bounteous

Lead Analytics Consultant (CJA)

Charleston, WV · Remote

$105K - $153K/yr

Bounteous is a global AI Services firm where agentic engineering and human experience converge to ... Deep expertise in Adobe Analytics and Adobe Customer Journey Analytics (CJA) is essential to this ...

NPAworldwide

Customer Service Rep Trainee

Tualatin, OR · On-site

$35K - $45K/yr

Customer Service Representative - Trainee Location: Tualatin, OR (On-site) Job Type: Full-Time (8:00 AM - 5:00 PM) Salary: $35,000 - $45,000 / year About the Role Are you a customer-focused ...

Bounteous

$120 - $160/hr

Bounteous is a global AI Services firm where agentic engineering and human experience converge to ... Deepexpertisein Adobe Analytics and Adobe Customer Journey Analytics (CJA) is essential tothis role ...

New

Adobe

Sr. Software Development Engineer

San Jose, CA · On-site

$143K - $189K/yr

The Opportunity Adobe Experience Platform (AEP) enables businesses to deliver the right experience at the right time to their customers. The Profile Stores layer is one of the key AEP services built ...

Compunnel, Inc.

Customer Service Trainee

Atlanta, GA · Remote

$14/hr

Job Summary We a re seeking motivated, customer-focused individuals to join our team as Customer Service Trainees. In this role, you will serve as the primary point of contact for customers ...

Farmers & Merchants Bank

CSR Trainee

Milford, NE · On-site

$14.50 - $19.75/hr

  • PTO

Customer Service Representative Trainee Farmers & Merchants Bank is a family owned, chartered institution with office locations in 12 communities in Nebraska, and about 100 employees. We have ...

ULINE

Customer Service Management Trainee

Riverside, CA

$34/hr

  • Medical

  • Retirement

  • PTO

Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver ...

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Customer Service Trainee

Delta Dental of Michigan

Remote

$14.75 - $20.50/hr

Other

Medical, Dental

Posted 4 days ago

Job description

Customer Service Trainee

Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training. Training will be hybrid.

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Typical Assignments

In a developing and learning capacity, the Trainee will perform the following typical assignments:

  • Researches inquiries by accessing the claims processing system and other informational sources
  • Responds to customer/group and provider questions through telephone contact and/or written communication (such as mail) using proper etiquette, grammar, punctuation, etc.
  • Maintains related departmental records and files
  • Operates office equipment which may include a personal computer, calculator, copier, fax machine, etc.
  • Makes corrections to claims and eligibility
  • Enters new claims, eligibility and subscriber information into the mainframe
  • Reviews subscriber's coverage to determine type and level of benefits
Minimum Requirements
  • Possess a high school diploma or equivalent
  • One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience
  • Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position)
  • Employees bidding the first shift must have the ability to begin work 8:25 a.m. or work until 6:30 p.m., Monday through Friday
  • Employees bidding the second shift must have the ability to begin work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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