Traffic Service Technician Jobs (NOW HIRING)

About the Position "Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be as follows, based on the candidate's qualifications and experience." If filled at the Traffic Management Technician I, Grade 15, the hiring range is $55,517-$58,282. If filled at the Traffic Management Technician II, Grade 19, the hiring range is $64,942-$86,340

WHO WE ARE The Department of Transportation's (MCDOT) mission is to move people and connect places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth and vibrancy in Montgomery County. MCDOT supports its residents, commuters, and visitors with transit options and infrastructure that provide seamless public transportation. WHO WE ARE LOOKING FOR MCDOT seeks a Traffic Management Technician I/II for its Transportation Management Section within the Division of Traffic Engineering & Ops.

This is an entry-level traffic management work of a paraprofessional nature. This position monitors and operates MCDOT's Advanced Transportation Management System (ATMS), including the central traffic signal system and the traffic video camera system to identify traffic problems and traffic signal malfunctions, dispatch repair teams, and help develop solutions to problems resulting from traffic incidents, conducting traffic engineering studies and analyses, and field observations to minimize traffic congestion. What You'll Be Doing The person in this position leverages an automated traffic management system, including operating a central traffic signal computer, identifying traffic problems and/or malfunctions within the system, and dispatching the appropriate service technician.

In addition, the person in this position will participate in managing traffic incidents by deploying and requesting resources in response to incidents. The employee will work rotating shifts on weekdays, weekends, and holidays. Duties include, but are not limited to: Monitor and control the central traffic signal system, adjusting timings in response to delays, non-recurring incidents, construction, and special events.

Monitor and assess information on traffic flow and conditions affecting traffic flow throughout the regional transportation network. Evaluate traffic incidents and formulate operational solutions using policies, procedures, and precedents. Dispatch resources and response units to incidents and equipment malfunctions.

Disseminate information to the public through the Traveler's Advisory Radio, County Cable TV channel, website, and media personnel. Coordinate incident responses with other agencies/contractors to resolve traffic congestion and incidents. Document actions taken and event activity timelines.

Conduct traffic engineering studies and analyses. Develop traffic signal timings, coordination plans, and timing profiles. Respond to inquiries by phone, e-mail, and formal letters.

Minimum Qualifications If filled at Traffic Management Technician I: One (1) year of experience in traffic engineering or traffic management that has required the application of the principles of traffic engineering and mathematics to the solution of traffic management problems involving traffic control, capacity, vehicular speed, and related matters. Education: Completion of high school or High School Certificate of completion recognized in the State of Maryland. Equivalency: An equivalent combination of education and experience may be substituted (both in engineering and in computer applications).

License: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence. Medical Exam Protocol: This position requires completion of a pre-employment Medical History Form and a drug screening (Core Exam II) to assess your ability to safely perform the essential duties of the role. If filled at Traffic Management Technician II: Three (3) years of experience in paraprofessional traffic engineering with a concentration in traffic signal and/or operations that has required the application of the principles of traffic engineering and mathematics to the solution of traffic engineering/management problems involving traffic control, capacity, vehicular speed, and related matters; and including some experience in traffic signal computer operation.

Education: Completion of high school or High School Certificate of completion recognized in the State of Maryland. Equivalency: An equivalent combination of education and experience may be substituted (both in engineering and in computer applications). License: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence.

Medical Exam Protocol: This position requires completion of a pre-employment Medical History Form and a drug screening (Core Exam II) to assess your ability to safely perform the essential duties of the role. Preferred Criteria, Interview Preferences We will use interview preference criteria: Experience with Microsoft applications (Outlook, Word, Excel, and PowerPoint) Experience in basic math Ability to demonstrate effective time management skills, organizational skills, critical thinking, analytical skills, data management skills, customer service, and reviewing plans or schematics. Dispatch experience as well as experience in utilizing surveillance cameras.

IMPORTANT INFORMATION The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position. Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity.

Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference. All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job.

The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies. If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume. Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment.

The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.