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Traffic Management Center Operator Jobs in Virginia

Iteris is looking for a Control Room Operator (Traffic Management Center) to play a critical, behind-the-scenes role, in ensuring safe and efficient travel across the transportation network. Working ...

Iteris is looking for a Control Room Operator (Traffic Management Center) to play a critical, behind-the-scenes role, in ensuring safe and efficient travel across the transportation network. Working ...

Iteris is looking for a Control Room Operator (Traffic Management Center) to play a critical, behind-the-scenes role, in ensuring safe and efficient travel across the transportation network. Working ...

Iteris is looking for a Control Room Operator (Traffic Management Center) to play a critical, behind-the-scenes role, in ensuring safe and efficient travel across the transportation network. Working ...

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Traffic Operations Center Computer Operator Metaforá Consulting, Inc. is seeking an entry-level ... The TOC Operator will report directly to the TOC Shift Supervisor and Project Management Team and ...

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Iteris is looking for a Control Room Operator (Traffic Management Center) to play a critical, behind-the-scenes role, in ensuring safe and efficient travel across the transportation network. Working ...

Iteris is looking for a Control Room Operator (Traffic Management Center) to play a critical, behind-the-scenes role, in ensuring safe and efficient travel across the transportation network. Working ...

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Traffic Management Center Operator information

See Virginia salary details

$25.3K

$77.7K

$145.7K

How much do traffic management center operator jobs pay per year?

As of Aug 8, 2026, the average yearly pay for traffic management center operator in Virginia is $77,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $95,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a traffic management center operator?

To thrive as a Traffic Management Center Operator, you need strong analytical skills, attention to detail, and familiarity with transportation systems, often supported by a high school diploma or relevant technical training. Proficiency with traffic management software, CCTV systems, GIS applications, and incident reporting tools is typically required. Effective communication, situational awareness, and the ability to remain calm under pressure are essential soft skills in this role. These skills ensure timely and accurate responses to traffic incidents, helping maintain roadway safety and minimize disruptions.

What are the common challenges faced by a traffic management center operator, and how can they be addressed?

Traffic Management Center Operators often face challenges such as rapidly responding to unexpected incidents, managing high-stress situations during peak traffic hours, and coordinating effectively with emergency services. To address these challenges, operators rely on real-time monitoring tools, clear communication protocols, and teamwork with other transportation professionals. Regular training and scenario-based drills also help operators maintain composure and make swift, informed decisions to keep traffic flowing smoothly.

What is a traffic management center operator?

Traffic Management Center Operators are professionals who monitor, coordinate, and manage traffic flow on roadways using advanced technologies and communication systems. They work in centralized control rooms, observing real-time traffic conditions via cameras, sensors, and reports to respond to incidents, adjust traffic signals, and provide information to the public. Their work helps minimize congestion, improve road safety, and coordinate emergency responses. They play a crucial role in ensuring efficient transportation within cities and on highways. Traffic Management Center Operators often collaborate with law enforcement, emergency services, and city planners.

What is the difference between Traffic Management Center Operator vs Traffic Signal Technician?

AspectTraffic Management Center OperatorTraffic Signal Technician
Required CredentialsHigh school diploma, some certifications in traffic management or related fieldsHigh school diploma, technical certifications in electrical or traffic signal systems
Work EnvironmentIndoor control rooms monitoring traffic flow and incident responseOutdoor work installing, maintaining, and repairing traffic signals
Employer & Industry UsageMunicipal traffic management centers, transportation agenciesPublic works departments, traffic signal contractors

While both roles support traffic flow and safety, Traffic Management Center Operators focus on monitoring and coordinating traffic via control systems indoors, whereas Traffic Signal Technicians handle the physical installation and maintenance of traffic signals outdoors. They work together to ensure efficient traffic management but have distinct responsibilities and work environments.

What are popular job titles related to Traffic Management Center Operator jobs in Virginia? For Traffic Management Center Operator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Traffic Management Center Operator jobs in Virginia look for? The top searched job categories for Traffic Management Center Operator jobs in Virginia are:
Infographic showing various Traffic Management Center Operator job openings in Virginia as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $77,747 per year, or $37.4 per hour.

Traffic Management Center Program Manager

WSP

Richmond, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 72 rated business consultants


Job description


WSP is currently searching for a Traffic Management Center (TMC) Program Manager!
This role can work out of various offices in the Virigina Mid-Atlantic Region.
This Opportunity
The Traffic Management Center (TMC) Program Manager will be responsible for all work necessary to provide for the general management, oversight, quality assurance/quality control (QA/QC), contract administration, and management support personnel.
The Program Manager shall:
  • Be available all times during off-duty hours to provide assist operations staff.
  • Participate in on-site and off-site meetings, build and maintain relationships with operational stakeholders.
  • Manage staff administration, performance, and oversight.
  • Lead performance measurement, management, and reporting.
  • Implementation and oversight of client policies and directives.
  • Lead data analytics activities including economic evaluation, and system evaluation.
  • Report to the client daily on all matters affecting operations of the TMC.
  • Be on call 24/7/365 for emergency and/or operational problems.
  • Attend meetings with the client for purposes of relaying information.
  • Create and distribute weekly, and monthly reports as needed, and
  • Address special requests by the client for gathering data and/or generating reports.

Education and Experience
Desired education and experience for this project include:
  • Bachelor's degree in a relevant field
  • 12+ years of relevant experience
  • Experience in TMC operations with a minimum of 5 years of project management experience in TMC/Traffic operations/emergency operations, and transportation systems management and operations (TSMO),
  • At least 4 years of project management experience for projects with a net worth of at least $5M,
  • Experience in managing projects and tasks from inception to completion, and
  • Experience supervising a minimum of twenty-five employees.

WSP Benefits
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
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About Us
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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