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Express Lanes Jobs in Virginia (NOW HIRING)

Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...

Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...

Field Systems Technician

Manassas, VA

$19.75 - $27/hr

Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...

Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...

Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...

Field Systems Technician

Manassas, VA · On-site

$19.75 - $27/hr

Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...

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Express Lanes information

What are express lanes?

Express Lanes are specially designated lanes on highways or major roads that are designed to help manage traffic flow and reduce congestion. Typically, these lanes require a toll or fee, and they are often available only to vehicles with electronic passes, carpoolers, or buses. Express Lanes provide drivers with the option to pay for a faster, more reliable trip by bypassing standard lanes that may be more congested. The fees for using Express Lanes can vary depending on traffic conditions and time of day, a system known as dynamic pricing. These lanes are increasingly used in metropolitan areas to encourage carpooling and improve overall traffic efficiency.

What are the typical responsibilities of an express lane operator?

As an Express Lanes operator, your main responsibilities include monitoring real-time traffic conditions, assisting drivers with toll-related concerns, and coordinating with maintenance teams to ensure lane safety. You’ll use traffic management systems to detect incidents or congestion, respond to emergencies, and communicate with law enforcement as needed. Collaboration with dispatchers and other operators is key to maintaining efficient operations, and your proactive problem-solving helps minimize disruptions, ensuring a positive experience for drivers and optimizing overall traffic flow.

What are the key skills and qualifications needed to thrive as an express lane cashier?

To thrive as an Express Lane Cashier, you need strong numerical skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and basic inventory tracking tools is essential. Excellent customer service, communication, and the ability to stay calm under pressure help you stand out in this fast-paced role. These skills ensure efficient transactions, reduce errors, and create a positive shopping experience for customers.

What is the difference between Express Lanes vs Truck Drivers?

AspectExpress LanesTruck Drivers
Required CredentialsDriver's license, possibly commercial license for certain vehiclesCommercial driver's license (CDL)
Work EnvironmentHighways, toll roads, urban and suburban areasRoads, highways, freight terminals
Employer & Industry UsageTransportation companies, logistics providers, toll agenciesFreight companies, logistics firms, delivery services
Common Search & Comparison IntentEfficiency, toll costs, routesDriving requirements, job duties, industry roles

While both Express Lanes and Truck Drivers are involved in transportation, Express Lanes refer to specific high-occupancy or toll lanes designed to improve traffic flow, often used by commercial vehicles including trucks. Truck Drivers operate vehicles to transport goods, often utilizing Express Lanes for efficiency. Understanding the differences helps in choosing the right career or route planning in the transportation industry.

What cities in Virginia are hiring for Express Lanes jobs?

Cities in Virginia with the most Express Lanes job openings:

Infographic showing various Express Lanes job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

23890 - Express Lanes Coordinator

Virginia Department of Transportation

Suffolk, VA • On-site

$89K - $145K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Virginia Department Of Transportation rating

7.3

Company rating: 7.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

594th of 846 rated public administrative organizations


Job description


Conduct complex analyses and provide support to assigned operational program area. Provide oversight and management to assist District in managing Express Lanes, freeways, and managed lanes or the contracts associated with the installation, operation, and maintenance of express and managed lanes. Manage and communicate with other agencies, departments, Local and Regional officials, independent engineers, District management and Central Office Divisions. Responsible for overall program management to include monitoring compliance with VDOT and FHWA Standards and Specifications; Baseline Asset Report Updates; Dispute Resolution; Coordination for financial reporting and management of financial obligations; public outreach related to customer service, planned lane closures, marketing, public relations and emergencies.
How you will contribute:
  • Financial Accountability: Administer major maintenance reserve in accordance with Project Financing Agreements. Oversee Project Enhancement Account according to Comprehensive Agreement (CA). Interact with Financial Planning (Central Office); monitor ETC services (timely customer service, distribution of transponders, toll collection issues, etc.). Resolve annual maintenance budget issues, review and update TIFIA annual finance plan. Develop and monitor VDOT Express Lanes operations budget.
  • Program Administration: To ensure safety and security of the traveling public and construction workforce during the Operations phase of the Tolling Project. May oversee and manage contracts associated with installation, operations and maintenance of express and managed lanes. Review and establish policies for documentation. Review retention and destruction policies and modify as necessary for the long-range multi-year project lifespan. Establish retrieval procedures for warranty and claim issues. Monitor and update Joint Operations and Maintenance Protocol, the annual Life Cycle Maintenance Plan, Major Maintenance Reserve and Periodic Maintenance. Interface with District Maintenance on snow and ice removal issues. Ensure compliance with SAFTELU, Maintenance Management System Compliance; Operations and Maintenance report monitoring and inspections requirement compliance.
  • Program Facilitation and Dispute Resolution: Apply program management philosophy to meet programmed scope and budgetary objectives for the Express Lanes Program. Facilitate resolutions on differing perspectives between stakeholders and VDOT.
  • Program Management and Communication: Ensure Comprehensive Agreement is engaged for maintenance, incident, dispute, warranty and other issues. Track and enforce all project warranties. Administer the Electronic Toll Service Agreement and monitor the tolling services for emergency suspension, compensation event claims, excessive HOV, applicable concessionaire operations budget, financial model reviews, FHWA Tolling Agreement and SAFETLU compliance. Coordinate with other projects, agencies or departments to coordinate and engage independent engineers as needed. Coordinate with Local and Regional officials, independent engineers, public entities, District management, operational staff and Central Office Divisions.
  • Public Outreach: Develop a public education and awareness program to facilitate MOT during maintenance activities. Communicate with direct impact area property owners. Communicate with elected officials and other stakeholders based on the intensity of maintenance and operational activities. Coordinate with local agencies, inform the public of anticipated traffic changes or delays.

  • What will make you successful:
  • Ability to deliver presentations and conduct meetings.
  • Ability to follow oral and written instructions.
  • Ability to gather and analyze data and prepare technical reports.
  • Ability to negotiate and communicate clearly and effectively with technical, administrative, political and citizen audiences. Skill in collaborating with multiple stakeholders to achieve results.
  • Ability to plan, coordinate and prioritize multiple assignments within scheduled time frames. Ability to read and interpret engineering drawings, to review complex traffic studies.
  • Ability to work in a fast paced environment, a diverse workforce, and manage multiple assignments.
  • Business acumen with ability to negotiate and lead discussions to reach desired results.
  • Considerable knowledge of engineering principles and practices related to design of roadways and structures.
  • Considerable knowledge of federal, state and local transportation laws, rules, regulations and policies.
  • Knowledge of administrative strategies, operational, human resource and financial management principles, practices and techniques.
  • Knowledge of the maintenance and operations of highways.
  • Skill and ability to positively interact with employees, citizens and government officials, orally and in writing.
  • Skill in interpreting contracts, special provisions and specifications related to roadway design, construction, maintenance and operations.
  • Skill in the use of computers, software applications and/or web-based applications.

  • Minimum Qualifications:
  • Ability to interpret engineering and design plans.
  • Business acumen with ability to negotiate and lead discussions to reach desired results.
  • Experience and knowledge of the maintenance and operations of highways.
  • Experience applying considerable knowledge of federal, state, local transportation laws, rules, regulations and policies.
  • Experience reflecting considerable knowledge of engineering principles, practices related to design of roadways and structures.
  • Knowledge of administrative strategies, operational, human resource, financial management principles, practices and techniques.
  • Skill in collaborating with multiple stakeholders to achieve results.
  • Skill in interpreting contracts, special provisions and specifications related to roadway design, construction, maintenance and operations.

  • Additional Considerations:
  • A combination of training, experience, or education in Business Administration or related field desired.
  • Experience working with senior level transportation professionals and elected officials.
  • Extensive experience in leading project teams in resolving engineering, business and financial issues.
  • Extensive experience managing complex transportation facilities or projects and studies.
  • Professional Engineer license or Engineer-in-Training certificate.

  • Click below to learn more about the Competency Model associated with this Position:
    Competency Model
    Physical Requirements
    Physical Requirements
    VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
    VDOT Code of Ethics
    Standards of Conduct
    Qualifications
    Physical Requirements
    Physical Requirements
    About Us
    VDOT utilizes a market based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.
    In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
    Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer.
    Please be aware all VDOT positions require pre-employment screenings. These screenings may include the following:
    • Fingerprint based Criminal History Background Check
    • DMV Record Check
    • Work History Verification
    • References
    • Pre-employment physical
    • Drug screen

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