ZipRecruiter

Log In

1

Trading Operations Associate Jobs in Silver Spring, MD

Aretec Inc

CBP Technology Service Desk

Ashburn, VA · On-site

Support CBP's external mission partners and national trade operations. * Gain experience supporting enterprise-scale federal and trade-facing systems. * Work in a high-impact, customer-facing ...

AHRI

Part-Time Project Associate

Arlington, VA · On-site

The Air-Conditioning, Heating, and Refrigeration Institute (AHRI) is one of the largest trade ... The Project Associate supports the data analytics team by coordinating administrative, operational ...

Alarm.com

HR Operations Analyst

Tysons Corner, VA

Coach and provide guidance to Tier I associates to ensure consistency and quality across the team ... Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers ...

American Home Contractors

Warehouse Associate

Fulton, MD · On-site

$15.75 - $18.50/hr

We're seeking a reliable, organized, and hands-on Warehouse Manager to lead warehouse operations ... construction/trade environment Familiarity with roofing, siding, and solar materials Bilingual ...

previous page

Showing results 41-60

All JobsTrading Operations Associate JobsTrading Operations Associate Jobs in Silver Spring, MD

Trading Operations Associate information

See Silver Spring, MD salary details

$11

$27

$54

How much do trading operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for trading operations associate in Silver Spring, MD is $27.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $31.20 per hour, depending on experience, location, and employer.

What are some common challenges faced by trading operations associates in supporting trade settlements and how are they addressed?

Trading Operations Associates often encounter challenges such as resolving trade discrepancies, ensuring timely settlement of trades, and managing high volumes of transactions under tight deadlines. Addressing these issues requires strong attention to detail, effective communication with counterparties and internal teams, and the ability to quickly troubleshoot and escalate problems when necessary. Many firms provide comprehensive training and utilize advanced reconciliation tools to help associates efficiently identify and resolve breaks, ensuring smooth trade lifecycle management.

What are the key skills and qualifications needed to thrive as a trading operations associate?

To thrive as a Trading Operations Associate, you need strong analytical skills, attention to detail, and a solid understanding of financial markets, typically supported by a degree in finance, economics, or a related field. Familiarity with trading platforms, order management systems (OMS), and proficiency in Excel or other data analysis tools are commonly required, and certifications like FINRA Series 7 or 63 may be advantageous. Exceptional problem-solving, communication, and time-management skills help you excel under pressure and work effectively with traders, clients, and back-office teams. These skills ensure accurate trade processing, risk mitigation, and smooth market operations in a high-stakes environment.

What is the difference between Trading Operations Associate vs Trading Analyst?

AspectTrading Operations AssociateTrading Analyst
CredentialsTypically requires a bachelor's degree in finance, economics, or related field; certifications like CFA are a plus but not mandatorySimilar credentials; often holds a bachelor's degree, with some roles preferring CFA or related certifications
Work EnvironmentSupports trading desks by handling operational tasks, trade settlements, and compliance; fast-paced, team-orientedFocuses on analyzing trading data, market trends, and performance; analytical and research-driven
Employer & Industry UsageCommon in investment banks, asset management firms, and trading housesFound in financial institutions, hedge funds, and asset managers

While both roles require a finance background and involve working within trading environments, the Trading Operations Associate primarily manages operational tasks and trade support, whereas the Trading Analyst focuses on analyzing market data and trading performance. They often work closely but serve different functions within trading teams.

What is a trading operations associate?

Trading Operations Associates are professionals who support the daily activities of trading desks at financial institutions. Their key responsibilities include trade settlement, trade confirmation, reconciliation, and ensuring compliance with regulatory requirements. They act as a bridge between traders, back-office teams, and external parties to ensure transactions are processed smoothly and efficiently. Attention to detail, strong analytical skills, and the ability to work under pressure are essential for this role. This position offers valuable exposure to financial markets and is often a stepping stone to more advanced roles in finance.
What are popular job titles related to Trading Operations Associate jobs in Silver Spring, MD? For Trading Operations Associate jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Trading Operations Associate jobs in Silver Spring, MD look for? The top searched job categories for Trading Operations Associate jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Trading Operations Associate jobs? Cities near Silver Spring, MD with the most Trading Operations Associate job openings:
Trading Operations Associate jobs near you
Infographic showing various Trading Operations Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,260 per year, or $27 per hour.

CBP Technology Service Desk

Aretec Inc

Ashburn, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data-driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high-impact solutions that support mission success.
Position Summary
Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - External) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters). The position provides first-level technical and functional support for CBP external-facing systems, including the Automated Commercial Environment (ACE). The ideal candidate demonstrates strong customer service skills and comfort supporting external stakeholders in a mission-critical environment.
What You'll Do
  • Serve as the Tier 1 customer support Point of Contact for external CBP customers, including PGAs and Trade users, via the external 866 support line.
  • Respond to incoming incidents, service requests, and inquiries via phone, live agent chat, self-service tickets, and email.
  • Provide support for ACE-related inquiries, including trade facilitation, compliance, and enforcement topics.
  • Deliver 24x7x365 bilingual (English/Spanish) support for ACE-related Trade inquiries.
  • Accurately log and document all incidents and service requests in ServiceNow, including actions taken and information required for next-level support.
  • Perform initial investigation, triage, troubleshooting, resolution, and escalation for external-facing CBP applications.
  • Escalate incidents to Tier 2 or Tier 3 support teams using ticket transfer and warm-call transfer methods.
  • Monitor ticket status and proactively communicate updates and resolution progress to external customers.
  • Handle sensitive or VIP customer contacts with timely, accurate escalation and follow-up.
  • Support both Internal and External Tier 1 operations as required; 23% of Task 2 effort is allocated to External support in accordance with contract requirements.

Required Qualifications
  • High school diploma or equivalent.
  • Minimum 1 year of experience providing IT help desk, service desk, or technical customer support.
  • Working knowledge of Windows operating systems, Microsoft Office, and web-based applications.
  • Strong customer service and communication skills, both verbal and written.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications
  • Bilingual English/Spanish proficiency strongly preferred.
  • CompTIA A+ or similar entry-level IT certification.
  • HDI Customer Service Representative (CSR) certification.
  • Experience supporting the Automated Commercial Environment (ACE).
  • Experience assisting Trade or Participating Government Agency (PGA) customers.
  • Prior federal government or CBP help desk experience.

Why Join Aretec
  • Support CBP's external mission partners and national trade operations.
  • Gain experience supporting enterprise-scale federal and trade-facing systems.
  • Work in a high-impact, customer-facing environment supporting border and trade missions.
  • Competitive compensation and benefits, including:
  • Health, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Paid Time Off and Holidays
  • Training and Certification Support

Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

Apply