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Trading Application Support Engineer Jobs (NOW HIRING)

Phaxis

Aladdin Application Support Engineer

Manhattan, NY · On-site

$40 - $53/hr

Job Summary We are seeking an experienced Aladdin Application Support Engineer to join our Trading Technology team, providing L2/L3 production support for Aladdin platform across front office trading ...

nantmedia

Application Support Engineer

El Segundo, CA · On-site

The Application Support Engineer is responsible for supporting, configuring, maintaining, and optimizing enterprise applications that support critical business operations. This role ensures ...

Alkami Technology

Application Support Engineer

$70K - $88K/yr

The Application Support Engineer independently troubleshoots and resolves customer-reported issues within Alkami's ACH Alert Fraud Prevention platform. This role applies professional expertise in ...

Alkami Technology

Application Support Engineer

$70K - $88K/yr

The Application Support Engineer independently troubleshoots and resolves customer-reported issues within Alkami's ACH Alert Fraud Prevention platform. This role applies professional expertise in ...

Nantmedia

Application Support Engineer

El Segundo, CA · On-site

$95K - $110K/yr

The Application Support Engineer is responsible for supporting, configuring, maintaining, and optimizing enterprise applications that support critical business operations. This role ensures ...

Robert Half

Application Support Engineer

Woodbridge, NJ · On-site

$42.75 - $49.50/hr

We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical ...

MillTech

Application Support Engineer Reports to: Head of Platforms Education Level: Graduate Location: New York City - In office 3 days per week Salary: $130,000 Overview - About MillTech MillTech provides ...

MillTech

Application Support Engineer

Manhattan, NY · On-site

Application Support Engineer Reports to: Head of Platforms Education Level: Graduate Location: New York City - In office 3 days per week Salary: $130,000 Overview - About MillTech MillTech provides ...

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How much do trading application support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for trading application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is a trading application support engineer?

Trading Application Support Engineers are IT professionals who maintain, troubleshoot, and optimize trading platforms used by financial institutions. They ensure that trading applications run smoothly, handle technical issues in real-time, and work closely with traders, developers, and infrastructure teams to resolve incidents quickly. Their responsibilities include monitoring system performance, deploying updates, and providing technical support during trading hours to minimize downtime and ensure efficient trade execution.

What are the key skills and qualifications needed to thrive as a trading application support engineer?

To thrive as a Trading Application Support Engineer, you need a solid background in computer science, strong analytical skills, and familiarity with financial markets or trading concepts. Proficiency with scripting languages (such as Python or Shell), experience with Linux/Unix systems, and knowledge of trading platforms like FIX protocol or Bloomberg are typically required. Exceptional problem-solving, communication, and the ability to work well under pressure are standout soft skills in this role. These skills and qualities are crucial for ensuring the reliability, performance, and quick issue resolution necessary in high-stakes trading environments.

What are some common challenges faced by trading application support engineers, and how can they be addressed?

Trading Application Support Engineers often encounter challenges such as resolving time-sensitive technical issues, managing high-pressure situations during market hours, and ensuring seamless communication between traders, developers, and infrastructure teams. To address these, it's essential to develop strong troubleshooting skills, maintain clear documentation, and build a solid understanding of both trading concepts and the technology stack in use. Proactively monitoring systems and establishing strong relationships with both business and technical stakeholders can greatly enhance your effectiveness in this fast-paced environment.

What cities are hiring for Trading Application Support Engineer jobs?

Cities with the most Trading Application Support Engineer job openings:

What states have the most Trading Application Support Engineer jobs?

States with the most job openings for Trading Application Support Engineer jobs include:

What are popular job titles related to Trading Application Support Engineer jobs?

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Infographic showing various Trading Application Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Aladdin Application Support Engineer

Manhattan, NY • On-site

Phaxis
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Phaxisexternal

$40 - $53/hr

Contractor

Posted 22 days ago

Job description


Job Summary
We are seeking an experienced Aladdin Application Support Engineer to join our Trading Technology team, providing L2/L3 production support for Aladdin platform across front office trading and portfolio construction workflows. The ideal candidate has hands-on Aladdin front office experience, strong SQL skills, and a solid understanding of trading operations including FIX connectivity, broker mapping, and batch processing. This role works closely with front office users, trading desks, and support teams to resolve incidents, manage batch cycles, and ensure smooth day-to-day trading operations.
Key Responsibilities
  • Provide L2/L3 application support for the Aladdin platform, covering front office trading, order management, and portfolio construction workflows.
  • Monitor, troubleshoot, and resolve issues in Aladdin batch processing cycles (Green Package and related batch jobs), ensuring timely completion and escalating failures as needed.
  • Investigate and resolve trade execution and connectivity issues by analyzing FIX logs and message flows between Aladdin, brokers, and execution venues.
  • Manage and troubleshoot broker mapping and static data setup within Aladdin to support accurate trade routing and settlement.
  • Act as the primary liaison with support and client service teams to log, track, and drive resolution of platform issues, enhancement requests, and release-related queries.
  • Write and optimize SQL queries to investigate data issues, support root-cause analysis, and produce ad hoc reports for trading and operations stakeholders.
  • Partner directly with front office users (portfolio managers, traders, and trading assistants) to understand issues, gather requirements, and provide timely, clear resolutions.
  • Support incident, problem, and change management processes, including documentation of root cause analysis and resolution steps.
  • Participate in Aladdin release testing, upgrades, and regression testing cycles, validating front office and trading functionality.
  • Contribute to process improvement and automation initiatives to reduce recurring incidents and manual intervention.

Required Skills & Experience
  • Hands-on experience supporting or working on Aladdin platform, specifically front office / trading modules.
  • Working knowledge of Aladdin batch processing, including the Green Package and end-of-day/overnight batch cycles.
  • Strong SQL skills for data investigation, troubleshooting, and query writing (Oracle/SQL Server or similar).
  • Practical experience reading and interpreting FIX protocol logs to troubleshoot order and execution issues.
  • Experience with broker mapping and static/reference data setup in a trading platform.
  • Solid understanding of the trading lifecycle and trading domain concepts (order management, execution, settlement).
  • Proven experience providing L2/L3 application support, including incident triage, root cause analysis, and escalation management.
  • Experience coordinating directly with BlackRock (or equivalent vendor) support teams on platform issues and releases.
  • Strong stakeholder management skills, with experience supporting front office users such as traders and portfolio managers.
  • Excellent verbal and written communication skills, with the ability to translate technical issues for business users.

Preferred Qualifications
  • Knowledge of Fixed Income and Equity products and their trading workflows within Aladdin.
  • Experience with portfolio construction and order management concepts.
  • Familiarity with ITIL-based incident, problem, and change management processes.
  • Exposure to scripting or automation tools (e.G., Python, shell scripting) for support tooling.
  • Prior experience in a capital markets, asset management, or trading technology environment.

Education
  • Bachelor's degree in Computer Science, Finance, Engineering, or a related field (or equivalent practical experience).

Meet Your Recruiter
Lorena Daugherty
Phaxis logo

About Phaxis

Sourced by ZipRecruiter

Phaxis has been working on behalf of amazing clients and candidates for over 20 years, with much success. We have filled over 94,000 roles across our actively serviced clients. Our team understands how to deliver for our clients while guiding our candidates through their career journey and we all want to get you where you want to be. Your goals are our goals, and we treat them as such. Once you work with us, you’re a part of the team! How can we help you? We’re dedicated to helping you find yours.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Melville , NY, US

Year founded

2002

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