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Tracking Tracing Jobs (NOW HIRING)

Daikin

Global Trade Import Specialist

Waller, TX · On-site

The Global Trade Import Specialist is the company's subject matter expert as it relates to Imported goods, tracking and tracing, and Import compliance procedures. Responsibilities include maintaining ...

Schneider

Logistics Traffic Coordinator

Winchester, VA · On-site

$17.80 - $22.30/hr

Accountable for tracking, tracing and expediting shipments. * Resolve transportation and shipping issues quickly. * Respond to customer calls and ensure customer expectations are exceeded. Skills and ...

Schneider

Logistics Traffic Coordinator

Romulus, MI · On-site

Accountable for tracking, tracing and expediting shipments. * Resolve transportation and shipping issues quickly. * Respond to customer calls and ensure customer expectations are exceeded. Skills and ...

New

U.S. Dynamics Corporation

Shipping Clerk

Amityville, NY · On-site

$20 - $30/hr

The shipping clerk will also be responsible for tracking, tracing and updating the status of outgoing shipments to ensure timely and accurate delivery. Key responsibilities : · Manage and coordinate ...

ALLIED MINERAL PRODUCTS

Logistics Analyst

Columbus, OH · On-site

We are currently seeking a Logistics Analyst, who will be responsible for day-to-day logistics tasks, including requesting quotes for and booking shipments, reviewing freight bills, tracking, tracing ...

PNY Technologies Inc

Dispatcher

Parsippany, NJ · On-site

$62K - $70K/yr

Experience using dispatch software, GPS tracking systems, or shipment tracking/tracing tools. * Strong communication, organizational, and problem-solving skills. * Ability to manage multiple ...

Staff Solve

Freight Broker - 77073

Houston, TX · On-site

Responsible for daily check calls, including tracking, tracing and collecting POD's of all shipments. * Responsible to grow and maintaining a strong partner carrier base to support your operation.

Central Transport

Pick-up agent

Stephens, AR · On-site

$22/hr

You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes We will teach you how to ...

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Tracking Tracing information

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How much do tracking tracing jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for tracking tracing in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $25.00 per hour, depending on experience, location, and employer.

What is a tracking tracing job?

Tracking and tracing jobs involve monitoring the movement and status of shipments, goods, or assets throughout the supply chain. Professionals in this field use specialized software and systems to ensure that items are accurately tracked from origin to destination, providing real-time updates to customers and stakeholders. These roles are crucial for improving logistics efficiency, preventing losses, and ensuring timely deliveries. Tracking and tracing jobs are commonly found in transportation, logistics, and freight forwarding companies.

What are some common challenges faced in a tracking tracing role, and how can they be managed?

Professionals in Tracking & Tracing often encounter challenges such as dealing with incomplete shipment data, tight delivery schedules, and coordinating with multiple stakeholders across the supply chain. Effective communication and attention to detail are crucial for resolving discrepancies and ensuring accurate updates. Leveraging digital tracking systems and cultivating strong relationships with carriers and colleagues can help streamline workflows and minimize errors, making the job more manageable and rewarding.

What are the key skills and qualifications needed to thrive as a tracking tracing specialist, and why are they important?

To thrive as a Tracking and Tracing Specialist, you need strong attention to detail, organizational abilities, and a background in logistics or supply chain management, often supported by a relevant degree or experience. Familiarity with transportation management systems (TMS), GPS tracking software, and industry-standard databases is typically required. Excellent communication, problem-solving, and time management skills help professionals proactively address shipment issues and coordinate with carriers and customers. These skills ensure efficient and accurate monitoring of shipments, minimize delays, and maintain high customer satisfaction within dynamic logistics operations.

What is the difference between Tracking Tracing vs Logistics Coordinator?

AspectTracking TracingLogistics Coordinator
Required CredentialsTypically certifications in supply chain or logistics, sometimes experience in tracking systemsCertifications in logistics, supply chain management, or transportation
Work EnvironmentWarehouse, transportation hubs, or online tracking platformsOffice settings, coordinating shipments and deliveries
Employer & Industry UsageLogistics companies, freight carriers, supply chain firmsManufacturers, retailers, third-party logistics providers

Tracking Tracing focuses on monitoring the movement and location of goods using tracking systems, while Logistics Coordinators manage overall shipment planning, coordination, and communication. Both roles are essential in supply chain operations but differ in scope and daily tasks.

What cities are hiring for Tracking Tracing jobs?

Cities with the most Tracking Tracing job openings:

What states have the most Tracking Tracing jobs?

States with the most job openings for Tracking Tracing jobs include:

Tracking Tracing jobs near you
Infographic showing various Tracking Tracing job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $46,332 per year, or $22.3 per hour.

Operation Control Center Assistant Manager

Solon, OH • On-site

Bob's Discount Furniture
Retail • 1 - 5K employees
Learn more about Bob's Discount Furnitureexternal

$81K - $100K/yr

Full-time

Re-posted 14 days ago

Bob's Discount Furniture rating

7.5

Company rating: 7.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

Job description

Job Overview
The Operational Control Center (OCC) Assistant Manager oversees overnight transportation operations within the Operational Control Center, ensuring real-time shipment visibility, proactive issue resolution, and consistent communication with drivers and internal teams. In this role, you will leverage your expertise in transportation operations, dispatch coordination, team leadership, real-time tracking, and exception management to maintain service reliability, resolve operational disruptions, and uphold company standards. You will collaborate closely with dispatch, planning, fleet leadership, customer service, and operations teams to protect service levels, support timely decision-making, and deliver effective overnight operational handoffs.
Compensation: Starting annual salary of $81,000 - $100,000 (Based on experience) plus bonus potential.
Key Responsibilities
  • Apply your expertise in transportation operations and shipment visibility to lead the overnight OCC team responsible for tracking and tracing all shipments.
  • Lead efforts in real-time load monitoring and exception management to protect service levels and support on-time performance.
  • Demonstrate proficiency in dispatch coordination and driver communication by overseeing incoming driver calls, providing guidance, and escalating issues as needed.
  • Collaborate with dispatch, planning, fleet leadership, customer service, and operations teams to resolve overnight service issues and maintain clear communication.
  • Utilize problem-solving and decision-making skills to address delays, breakdowns, service failures, and other time-sensitive operational disruptions.
  • Continuously monitor and optimize OCC workflows, tracking updates, escalation protocols, and shift handoff processes for efficiency and accuracy.
  • Supervise, coach, and support OCC Specialists to ensure adherence to SOPs, communication standards, compliance expectations, and performance goals.
  • Document incidents, corrective actions, and overnight shift activity for accurate reporting and leadership handoff.
  • Support compliance with company policies, DOT regulations, Hours of Service requirements, and safety standards.
  • Identify process gaps and recommend improvements to OCC tools, technologies, workflows, and operational control processes.
  • All other duties as assigned.
  • What is noted above is not an all-inclusive list, but more an overview of major duties associated with this role. These duties may be modified or expanded at any time depending on business needs.

Minimum Qualifications
  • Required Education:
    • High school diploma or GED required.
    • Associate or bachelor's degree in business, Logistics, Supply Chain, Transportation, or a related field preferred.
  • Experience:
    • 3+ years of experience in transportation, logistics, dispatch, fleet operations, real-time operations, or a control center environment.
    • Experience leading or supporting teams in a fast-paced operational environment.
  • Other Qualifications:
    • Strong decision-making, problem-solving, and communication skills.
    • Ability to lead a team in an overnight environment, including weekends, holidays, and emergency coverage as needed.
    • Proficiency with transportation management systems, telematics, tracking/tracing tools, and communication platforms.
    • Knowledge of DOT and Hours of Service regulations required.
    • Logistics, transportation, or supply chain certifications preferred.

Key Competencies and Required Skills
To succeed in this role, candidates must demonstrate a strong foundation across three key skill areas:
Leadership Competencies
  • People Leadership:
    • Demonstrated ability to lead, support, and inspire overnight OCC team members in a fast-paced operating environment.
  • Talent Development, Appraisal, and Feedback:
    • Experience coaching team members, reinforcing SOPs, and supporting skill development through feedback and training.
  • Hold Others Accountable:
    • Proven ability to set clear expectations for communication, tracking accuracy, escalation practices, and shift performance.
  • Effective Delegation:
    • Skilled at assigning work, prioritizing issues, and empowering team members to resolve operational needs appropriately.
  • Execution and Results:
    • History of driving operational outcomes, including on-time performance, accurate updates, timely issue resolution, and complete handoffs.

Behavioral Competencies
  • Sound Judgment:
    • Consistently make well-informed decisions in time-sensitive transportation situations.
  • Complex Problem Analysis:
    • Ability to analyze delays, breakdowns, service failures, and other operational issues to determine effective solutions.
  • Effective Communication:
    • Excellent written and verbal communication skills that support clear driver communication, team coordination, and leadership reporting.
  • Conflict Management:
    • Proven ability to manage driver, customer, or internal escalations constructively and professionally.
  • Motivational Skills:
    • Ability to keep overnight team members focused, engaged, and accountable during high-pressure operating periods.

Technical/Functional Competencies
  • Technical Proficiency:
    • Proficiency with transportation management systems, telematics, tracking/tracing tools, and communication platforms: SAP, Samsara, Optym, Turvo, Excel
  • Financial Acumen / KPI / Sales-Driven Focus:
    • Ability to monitor and support key operational performance indicators such as on-time performance, shipment update accuracy, issue resolution speed, and service reliability.
      • Financial Targets - Annual and quarterly cost control goals, cost per load benchmarks, and service failure cost thresholds.
      • KPI Thresholds - Specific performance expectations for on time delivery %, update compliance %, exception resolution time, and network reliability.
      • Customer Scorecard Metrics - Customer specific service metrics, penalty structures, and scorecard weighting that OCC performance directly influences.
      • Service Level Expectations - Defined SLAs for communication cadence, update timeliness, escalation response, and overnight coverage standards.
      • These items will be finalized as part of the broader OCC rollout and aligned with customer requirements, operational goals, and the company's annual growth plan.
  • Customer Satisfaction:
    • Demonstrated commitment to protecting the customer experience through proactive shipment monitoring, timely communication, and effective exception management.
  • Process Improvement:
    • Proven ability to identify process gaps, streamline workflows, and recommend improvements to OCC operations.
  • Strategic Thinking and Planning:
    • Capability to support operational planning, overnight coverage needs, escalation readiness, and continuous improvement initiatives aligned with business objectives.

Preferred Competencies and Skills
  • Prior supervisory or lead experience.
  • Experience in 24/7 operations, emergency response, or high-volume transportation environments.
  • Advanced knowledge of DOT and Hours of Service regulations.
  • Decision making under pressure
  • Team coaching & development
  • Process compliance
  • Cross functional collaboration
  • Driver support & interaction
  • Root cause analysis
  • Attention to detail

Supervisory Responsibility
  • This role supervises and supports Logistics Clerk during overnight operations.

Work Environment
  • This position works within an Operational Control Center environment supporting overnight transportation operations.
  • The role requires frequent phone, system-based, and digital communication with drivers, dispatch, planning, fleet leadership, customer service, and operations teams.
  • The position requires strong collaboration, real-time decision-making, and the ability to remain focused and effective in a fast-paced overnight setting.
  • In office located at our DC in Solon, OH

Expected Hours of Work and Travel
  • This is an overnight shift leadership role in office full time
  • Availability for weekends, holidays, and emergency coverage is required as business needs dictate.
  • Monday- Friday 10pm- 7am in office
  • Expected travel 15%

Physical Requirements and Americans Disability Act (ADA)
  • Able to sit, walk, stand, bend, kneel, reach, twist, push, pull, climb, balance, crouch, and move items weighing up to 50 lbs. without assistance.
  • Ability to move throughout all areas of the assigned work location.
  • Stand or sit continuously to perform job functions.

Equal Opportunity
It is policy of Bob's Discount Furniture, LLC to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state, or local law. We are committed to reasonably accommodating qualified people with disabilities to enable them to perform the essential duties of their position.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
Annual salary of $81,000 - $100,000 (Based on experience)
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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About Bob's Discount Furniture

Sourced by ZipRecruiter

Bob's Discount Furniture is a retail furniture chain known for offering affordable and value-oriented furniture and home decor. Founded in 1991 by Bob Kaufman, the company has grown to become one of the largest furniture retailers in the United States. Bob's Discount Furniture aims to provide customers with a wide selection of quality furniture at discounted prices. Their product range includes living room furniture, bedroom sets, dining room sets, mattresses, and various home accessories. They offer a mix of styles, from contemporary to traditional, to cater to different tastes and preferences. The company operates a network of stores across several states, primarily in the northeastern and mid-Atlantic regions of the United States. Additionally, they have an online presence, allowing customers to browse and purchase furniture conveniently from their website.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Manchester, CT, US

Year founded

1991

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