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Tracking Tracing Jobs (NOW HIRING)

IMC Logistics

Customer Service Representative

Charlotte, NC · On-site

$15.75 - $21.25/hr

Prepare customer reports and tracking/tracing as required such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status. * Notifies Cargo Specialist Supervisor/management of all service ...

IMC COMPANIES

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Prepare customer reports and tracking/tracing as required such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status. * Notifies Cargo Specialist Supervisor / management of all service ...

IMC COMPANIES

Customer Service Representative

Charlotte, NC · On-site

$15.75 - $21.25/hr

Prepare customer reports and tracking/tracing as required such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status. * Notifies Cargo Specialist Supervisor/management of all service ...

Anblicks

Senior Sales Executive

Dallas, TX · On-site

... any tracking, tracing or reporting required • Communicate effectively internally and externally Requirements • 4 to 6 years sales experience selling technology services or solutions • Well ...

IMC Logistics

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Prepare customer reports and tracking/tracing as required such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status. * Notifies Cargo Specialist Supervisor / management of all service ...

Daikin

Global Trade Import Specialist

Waller, TX

The Global Trade Import Specialist is the company's subject matter expert as it relates to Imported goods, tracking and tracing, and Import compliance procedures. Responsibilities include maintaining ...

NFI Industries

Distribution Logistics Coordinator

Rincon, GA · On-site

$17.75 - $23.75/hr

Provides load and/or order tracking/tracing and completes adjustments as needed * Repowers loads as carrier fall off/cover expedites orders as they arrive * Coordinates daily communication to all ...

Daikin

Global Trade Import Specialist

Waller, TX · On-site

The Global Trade Import Specialist is the company's subject matter expert as it relates to Imported goods, tracking and tracing, and Import compliance procedures. Responsibilities include maintaining ...

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Tracking Tracing information

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How much do tracking tracing jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for tracking tracing in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $25.00 per hour, depending on experience, location, and employer.

What is a tracking tracing job?

Tracking and tracing jobs involve monitoring the movement and status of shipments, goods, or assets throughout the supply chain. Professionals in this field use specialized software and systems to ensure that items are accurately tracked from origin to destination, providing real-time updates to customers and stakeholders. These roles are crucial for improving logistics efficiency, preventing losses, and ensuring timely deliveries. Tracking and tracing jobs are commonly found in transportation, logistics, and freight forwarding companies.

What are some common challenges faced in a tracking tracing role, and how can they be managed?

Professionals in Tracking & Tracing often encounter challenges such as dealing with incomplete shipment data, tight delivery schedules, and coordinating with multiple stakeholders across the supply chain. Effective communication and attention to detail are crucial for resolving discrepancies and ensuring accurate updates. Leveraging digital tracking systems and cultivating strong relationships with carriers and colleagues can help streamline workflows and minimize errors, making the job more manageable and rewarding.

What are the key skills and qualifications needed to thrive as a tracking tracing specialist, and why are they important?

To thrive as a Tracking and Tracing Specialist, you need strong attention to detail, organizational abilities, and a background in logistics or supply chain management, often supported by a relevant degree or experience. Familiarity with transportation management systems (TMS), GPS tracking software, and industry-standard databases is typically required. Excellent communication, problem-solving, and time management skills help professionals proactively address shipment issues and coordinate with carriers and customers. These skills ensure efficient and accurate monitoring of shipments, minimize delays, and maintain high customer satisfaction within dynamic logistics operations.

What is the difference between Tracking Tracing vs Logistics Coordinator?

AspectTracking TracingLogistics Coordinator
Required CredentialsTypically certifications in supply chain or logistics, sometimes experience in tracking systemsCertifications in logistics, supply chain management, or transportation
Work EnvironmentWarehouse, transportation hubs, or online tracking platformsOffice settings, coordinating shipments and deliveries
Employer & Industry UsageLogistics companies, freight carriers, supply chain firmsManufacturers, retailers, third-party logistics providers

Tracking Tracing focuses on monitoring the movement and location of goods using tracking systems, while Logistics Coordinators manage overall shipment planning, coordination, and communication. Both roles are essential in supply chain operations but differ in scope and daily tasks.

What cities are hiring for Tracking Tracing jobs?

Cities with the most Tracking Tracing job openings:

What states have the most Tracking Tracing jobs?

States with the most job openings for Tracking Tracing jobs include:

Tracking Tracing jobs near you
Infographic showing various Tracking Tracing job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $46,332 per year, or $22.3 per hour.

Customer Service Representative

Charlotte, NC • On-site

IMC Logistics
See more jobs at IMC Logisticsexternal

$15.75 - $21.25/hr

Other

Posted 9 days ago

Job description

Position Overview

Communicate customer delivery needs and appointment dates/times, quote rates to customer and relates service requirements to dispatchers.

Important Job Functions
  • Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch.
  • Enters all orders into computer for dispatch – technical lines requires specialized training, experience or knowledge of transportation industry.
  • Ensures rail billing is in place before containers are delivered to railroad and if necessary ensures in-bond documentation is properly validated with US customs.
  • Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made by last free day.
  • Prepare customer reports and tracking/tracing as required such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status.
  • Notifies Cargo Specialist Supervisor/management of all service failures.
  • Proposes and implements solutions to improve overall customer service.
  • Creates and updates location profiles in computer system.
  • Works as dispatcher as volume/vacation schedule dictates.
  • Other projects as assigned by management.
  • Other tasks as requested.
Other Job Functions
  • Assist with Dispatch whenever necessary
  • Coachable and willing to learn all divisions
  • Limiting per diem to a minimum
  • Work towards improving vendor relations
Other Skills/Abilities
  • Exceptional communication, customer service and organizational skills
  • Data entry and computer skills
  • Must be innovative
  • Email and general office duties
  • Must be organized and able to multitask while processing high work volumes, with daily deadlines from customers

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