This position requires fluency in English and Spanish.
We are seeking highly motivated individuals to join our team as Tracking Representatives. You will be operating in a fast-paced environment with a culture that rewards hardworking individuals. Tracking Representatives will communicate with and track carriers on a daily basis utilizing our tracking technology and phone calls to provide exceptional service.
Requirements
- Ability to multi-task
- Robust communication and decision-making skills
- Organizational skills with exceptional time management
- Bilingual - English & Spanish
Responsibilities
- Early shift
- Communicate with various departments within Neon
- Track carriers and provide location-based updates
- Communicate with dispatchers to determine transit status
- Develop and maintain customer relationships
- Understanding freight market conditions
Desired Qualities
- Basic understanding of industry
- Posses interpersonal communication skills
- Successful and efficient teamwork abilities
- Ability to apply critical thinking to real-world scenarios
- Exemplifies decision-making and problem solving expertise
Benefits
- Competitive hourly pay structure
- Health, dental, and vision insurance
- 401k
- Dynamic and exciting work environment
- Real career path, opportunity for growth