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Toyota Customer Remote Service Representative Jobs in Chicago Ridge, IL

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Toyota Customer Remote Service Representative information

See Chicago Ridge, IL salary details

$10

$19

$27

How much do toyota customer remote service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for toyota customer remote service representative in Chicago Ridge, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is a Toyota Customer Remote Service Representative?

Toyota Customer Remote Service Representatives are professionals who assist Toyota customers with inquiries, troubleshooting, and support services remotely, often via phone, email, or chat. They handle requests related to vehicle features, maintenance scheduling, warranty information, and resolving customer concerns. These representatives play a key role in ensuring customer satisfaction by providing prompt, accurate, and friendly service. They are trained to use Toyota's customer management systems and are knowledgeable about Toyota vehicles and services.

What are the key skills and qualifications needed to thrive as a Toyota Customer Remote Service Representative?

To thrive as a Toyota Customer Remote Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Toyota-specific service platforms is commonly required. Excellent communication, active listening, and patience are standout soft skills that help in understanding and addressing customer concerns. These skills are crucial for delivering high-quality support, ensuring customer satisfaction, and maintaining Toyota’s reputation for service excellence.

How does a Toyota Customer Remote Service Representative typically collaborate with other departments to resolve customer issues?

As a Toyota Customer Remote Service Representative, you will regularly coordinate with various departments such as technical support, parts and service teams, and dealership staff to resolve customer concerns efficiently. Collaboration often involves gathering information from the customer, escalating technical or complex issues, and ensuring clear communication between all parties to achieve a satisfactory resolution. Effective teamwork and prompt follow-up are essential, as you act as the bridge between customers and internal teams to maintain high levels of customer satisfaction.

What is the difference between Toyota Customer Remote Service Representative vs Toyota Service Advisor?

AspectToyota Customer Remote Service RepresentativeToyota Service Advisor
CredentialsCustomer service experience, basic technical knowledgeCustomer service, automotive service certifications often preferred
Work EnvironmentRemote, call center or online supportDealership, service department
Industry UsageAutomotive customer support rolesAutomotive service and repair sales
Search & Comparison IntentCustomer support, remote automotive service jobsAutomotive service sales, dealership roles

The Toyota Customer Remote Service Representative primarily handles customer inquiries remotely, focusing on support and information. In contrast, a Toyota Service Advisor works directly in dealerships, advising customers on vehicle repairs and services. Both roles require customer service skills, but the remote role emphasizes communication via phone or online, while the Service Advisor involves face-to-face interactions at the dealership.

What job categories do people searching Toyota Customer Remote Service Representative jobs in Chicago Ridge, IL look for?

The top searched job categories for Toyota Customer Remote Service Representative jobs in Chicago Ridge, IL are:

What cities near Chicago Ridge, IL are hiring for Toyota Customer Remote Service Representative jobs?

Cities near Chicago Ridge, IL with the most Toyota Customer Remote Service Representative job openings:

Toyota Customer Remote Service Representative jobs near you
Infographic showing various Toyota Customer Remote Service Representative job openings in Chicago Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,881 per year, or $19.2 per hour.

Customer Service Representative

System One

Downers Grove, IL • Remote

$20 - $28/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Job Title: Customer Service Representative Location: Downers Grove, Illinois Type: Contract to Hire Compensation: $20.00 – $28.00 Work Model: Hybrid – onsite and remote Hours: 40.0

Responsibilities

  • Promote customer satisfaction in all aspects of Customer Service, following all company policies and procedures.
  • Process all requests from customers in a timely manner so as to provide excellent service.
  • Become familiar with markets as they relate to Customer Service.
  • Place customer orders received by phone, e-mail, fax, mail; arrange for timely delivery.
  • Arrange for and expedite product shipments.
  • Report order status to customers and field sales.
  • Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues.
  • Encourage customers to place system orders to include additional supplies.
  • Achieve customer satisfaction by mastery of all customer service policies and procedures.

Requirements

  • Minimum High school diploma; College degree preferred.
  • 1-2 years Customer Service experience strongly preferred.
  • Effective interpersonal skills including the ability to develop and maintain effective working relationships with customers and employees.
  • Effective organization, time management skills, and effective problem-solving skills are required.
  • Experience with Microsoft Office, order entry software and email.
  • Ability to deal well with difficult people/stressful situations.
  • SAP experience desired.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #562-Joule Staffing - Edison

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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