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Towing Job Jobs in Michigan (NOW HIRING)

Tow Truck Operator

Kalamazoo, MI · On-site

  • Medical

  • Dental

  • Vision

Join the team at McDonald's Towing & Rescue! Our drivers are responsible for efficiently and effectively completing calls for a wide variety of clients. Daily, we deal with the local police ...

Heavy Truck Driver

Kalamazoo, MI · On-site

  • Medical

  • Dental

  • Vision

Join the team at McDonald's Towing & Rescue! Our drivers are responsible for efficiently and effectively completing calls for a wide variety of clients. Daily, we deal with the local police ...

Dispatcher / Office (Full/Part time)

Detroit, MI · On-site

$15 - $18/hr

  • Life

  • Retirement

  • PTO

Compensation: $15.00 - $18.00 per hour 24/7 Towing Services and Cash for Junk Cars Established in 1996, Troy's Towing is fast and reliable, offering a personal touch with all the jobs we undertake ...

Driver (Towing)

Detroit, MI · On-site

$21 - $25/day

Use your Truck, on your Time for Real Money!! Pay Range: $21 - $25 per hour, plus mileage Position Overview: We're hiring Drivers to join our growing team and help deliver top-tier moving and storage ...

Driver (Towing)

Detroit, MI · On-site

$21 - $25/day

Use your Truck, on your Time for Real Money!! Pay Range: $21 - $25 per hour, plus mileage Position Overview: We're hiring Drivers to join our growing team and help deliver top-tier moving and storage ...

Driver (Towing)

Grand Rapids, MI · On-site

$21 - $25/day

Use your Truck, on your Time for Real Money!! Pay Range: $21 - $25 per hour, plus mileage Position Overview: We're hiring Drivers to join our growing team and help deliver top-tier moving and storage ...

Driver (Towing)

Grand Rapids, MI · On-site

$21 - $25/day

Use your Truck, on your Time for Real Money!! Pay Range: $21 - $25 per hour, plus mileage Position Overview: We're hiring Drivers to join our growing team and help deliver top-tier moving and storage ...

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

  • Retirement

About Us We are a fast-growing towing company committed to providing top-notch service with professionalism, safety, and integrity. Our team takes pride in helping our community by providing reliable ...

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

  • Retirement

About Us We are a fast-growing towing company committed to providing top-notch service with professionalism, safety, and integrity. Our team takes pride in helping our community by providing reliable ...

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

  • Retirement

Competitive salary About Us We are a fast-growing towing company committed to providing top-notch service with professionalism, safety, and integrity. Our team takes pride in helping our community by ...

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Towing Job information

What is a towing job?

Towing jobs involve operating specialized vehicles to transport disabled, improperly parked, or impounded vehicles from one location to another. Tow truck operators respond to service calls, assist stranded motorists, and ensure vehicles are safely loaded and delivered. The role may also include performing minor roadside repairs, maintaining towing equipment, and following specific safety and legal regulations. Towing professionals need strong driving skills, physical stamina, and the ability to handle stressful or emergency situations. Many towing jobs require a commercial driver’s license (CDL) and additional training.

What are the key skills and qualifications needed to thrive as a towing operator, and why are they important?

To thrive as a Towing Operator, you need a valid commercial driver’s license (CDL), strong driving skills, and knowledge of vehicle recovery techniques. Familiarity with tow trucks, winches, GPS navigation, and sometimes certifications like WreckMaster are typically required. Excellent customer service, problem-solving abilities, and the ability to stay calm under pressure are important soft skills. These competencies ensure safe vehicle recovery, timely service, and positive interactions with customers during stressful situations.

What are some common challenges tow truck operators face on the job, and how can they best prepare for them?

Tow truck operators frequently encounter challenges such as working in adverse weather conditions, dealing with difficult or distressed vehicle owners, and ensuring their own safety on busy roadsides. To prepare, operators should be well-versed in safety protocols, maintain strong communication skills, and stay up-to-date with equipment maintenance. Building resilience and adopting a customer-focused approach can also help navigate challenging situations more effectively.

What is the difference between Towing Job vs Roadside Assistance Technician?

AspectTowing JobRoadside Assistance Technician
Required CredentialsDriver's license, CDL often preferredDriver's license, basic automotive knowledge
Work EnvironmentRoadside, tow yards, client locationsOn-site at vehicle locations, roadside
Employer & IndustryTransport companies, towing servicesAuto clubs, roadside assistance providers
Common Search & ComparisonFocus on vehicle recovery and transportFocus on minor repairs and vehicle help

While both Towing Jobs and Roadside Assistance Technicians work in roadside environments and require similar licenses, Towing Jobs primarily involve vehicle recovery and transport, often requiring heavier equipment and longer distances. Roadside Assistance Technicians typically handle minor repairs, tire changes, and jump-starts on-site. Understanding these differences helps job seekers find roles aligned with their skills and interests in the automotive service industry.

Is towing job a good career?

A towing job involves operating tow trucks to assist with vehicle recoveries and roadside assistance, often requiring physical strength, driving skills, and sometimes special certifications. It can offer steady employment and opportunities for overtime, but may involve irregular hours and exposure to challenging conditions. Overall, it can be a viable career for those interested in vehicle recovery and roadside services.

What cities in Michigan are hiring for Towing Job jobs?

Cities in Michigan with the most Towing Job job openings:

Infographic showing various Towing Job job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 22% Part Time, 2% Temporary, 6% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Dispatcher Customer Service Representative

McDonald's Towing

Kalamazoo, MI • On-site

$600 - $800/wk

Full-time

Medical, Dental, Vision

Re-posted 28 days ago


Job description

Join the team at McDonald’s Towing & Rescue!

Our dispatchers are responsible for monitoring and maintaining records pertaining to work request, customer requests, completed work request, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for the supervisors. You will also be taking calls from our clients both on the phone and the web. As well as dispatching our drivers efficiently to the services requested by our clients.

If you’re interested in a career with us, we’d love to hear from you! We have a great team environment and flexible scheduling. Come join our fast-paced team and enhance in your career with us today!

Main Responsibilities

· Provide excellent customer service with every call taken.

· The ability to prioritize and answer multiple phone calls in our busy setting.

· Provide our customers with correct and accurate pricing information and processing payments.

· Collect important customer documents and scan them into the invoices.

· Directing and assisting our drivers.

· Release and maintain inventory records.

· Other duties that are assigned.

Qualifications

· Reliable, strong customer service, ability to handle stressful situations, and a professional demeanor.

· Ability to answer multiple phone calls.

· Ability to communicate, read and write in English.

· Accuracy, attention to detail, and ability to see the big picture.

· Works well under pressure.

· Computer literate.

· Acceptable background check and drug screening,

· Dispatch experience is a plus!

About Us

McDonald’s Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers. We have a multitude of trucks ranging from light-duty to heavy-duty trucks including semis and tractor-trailers. As we continue to grow our company, we want our employees to grow and succeed as well.

Job Types: Full-time, Part-time

Schedule:

  • 8 hour shift
  • Holidays
  • On call
  • Overtime
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • call center: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Work Location: In person

Company Description

McDonald’s Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers. We have a multitude of trucks ranging from light-duty to heavy-duty trucks including semis and tractor-trailers. As we continue to grow our company, we want our employees to grow and succeed as well.