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Tour Operations Manager Jobs in Seattle, WA (NOW HIRING)

Manager, Marketing CMP * 1619 9th Avenue, Downtown Seattle, Seattle, Washington, United States ... Oversee daily operations of CMP programs to meet budgeted tour flow. * Establish an ongoing ...

Swing Shift Pack Lead

Tacoma, WA · On-site

$22 - $25/hr

The first interview will be conducted by our Operations Manager and will involve a tour of the buildings and yard as part of the process. Only after this occurs and the Owner approves will a second ...

The Community Marketing Manager is responsible for directing, supervising, training and motivating ... Oversee daily operations of CMP programs to meet budgeted tour flow. * Establish an ongoing ...

The Community Marketing Manager is responsible for directing, supervising, training and motivating ... Oversee daily operations of CMP programs to meet budgeted tour flow. * Establish an ongoing ...

Operations & Property Management * Oversee Property Administrator responsibilities and ensure ... Use personal transportation (mileage reimbursed) to tour and inspect assets throughout the ...

Sales Manager

Burien, WA · On-site

$23 - $25/hr

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting ... tour! Music & Arts offers robust benefits and perks for full time employees including Medical ...

Sales Manager

Burien, WA · On-site

$23 - $25/hr

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting ... tour! Music & Arts offers robust benefits and perks for full time employees including Medical ...

Showing results 21-40

Tour Operations Manager information

See Seattle, WA salary details

$35.3K

$72.2K

$134.9K

How much do tour operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for tour operations manager in Seattle, WA is $72,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $88,200.00 per year, depending on experience, location, and employer.

What does a tour operations manager do?

A Tour Operations Manager is responsible for overseeing the planning, organization, and execution of travel and tour packages. They coordinate with travel agents, suppliers, and customers to ensure smooth logistics, including transportation, accommodation, and itineraries. Their role often includes managing budgets, handling customer inquiries or complaints, and ensuring all tours meet quality and safety standards. Overall, they play a key part in delivering enjoyable and seamless travel experiences for clients.

What are the key skills and qualifications needed to thrive as a tour operations manager, and why are they important?

To thrive as a Tour Operations Manager, you need expertise in itinerary planning, logistics coordination, and a solid background in travel and tourism, often supported by a relevant degree or diploma. Familiarity with reservation and booking systems, global distribution systems (GDS), and CRM software is typically required. Excellent communication, leadership, and problem-solving skills help you manage teams and address client needs effectively. These competencies ensure seamless tour execution, high customer satisfaction, and efficient business operations in a competitive industry.

What are some common challenges faced by tour operations managers, and how can they be addressed?

Tour Operations Managers often encounter challenges such as coordinating logistics across multiple destinations, handling last-minute changes, and ensuring high customer satisfaction. Effective communication with suppliers, proactive contingency planning, and strong organizational skills are key to overcoming these obstacles. Building strong relationships with local partners and maintaining flexibility in itineraries also help manage unexpected issues, ensuring smooth tour experiences for clients.

What is the difference between Tour Operations Manager vs Tour Coordinator?

AspectTour Operations ManagerTour Coordinator
ResponsibilitiesOversees entire tour operations, manages staff, plans logistics, and ensures customer satisfaction.Assists with tour arrangements, handles bookings, and supports the operations team.
Required SkillsLeadership, planning, problem-solving, and industry knowledge.Customer service, organization, communication skills.
Work EnvironmentOffice-based with site visits, managing teams and vendors.On-site during tours, coordinating logistics and guest needs.
CertificationsTourism or hospitality management certifications often preferred.Customer service or hospitality certifications beneficial.

The Tour Operations Manager typically holds a broader leadership role, overseeing all aspects of tour planning and execution, while the Tour Coordinator focuses on supporting logistics and guest services. Both roles require industry knowledge and customer service skills, but the manager has greater responsibility for overall success.

What cities near Seattle, WA are hiring for Tour Operations Manager jobs?

Cities near Seattle, WA with the most Tour Operations Manager job openings:

Infographic showing various Tour Operations Manager job openings in Seattle, WA as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $72,214 per year, or $34.7 per hour.

Operations Associate

The Bay Club Company

Edmonds, WA • On-site

Part-time

Re-posted 12 days ago


Job description

GENERAL SUMMARY
The Operations Associate is responsible for contributing to the success of the Club by assisting in a variety of operational, hospitality, fitness and facility support roles. These associates are responsible for providing the highest level of member service, maintaining club cleanliness, and consistently demonstrating a positive and professional attitude. This position enhances overall knowledge of operations and hospitality and develops career growth potential by providing experience in all aspects of the Club.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
Our Mantra:
Respect The Past
Accept Responsibility
Pay it Forward
Our Actions We Live By:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person--we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete's Promise:
Service Forward
Ruthlessly Consistent
Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
Customer Service
  • Greet members and guests upon arrival to the Club.
  • Check members in by verifying their membership.
  • Ensure all guests to the Club fully complete a Guest Registration Waiver and pay any applicable Guest fees.
  • Book appointments, program, and class reservations for members and guests.
  • Provide information regarding Club programming and facilities.
  • Deliver exceptional service experience to members, guests, and Associates with a goal of retaining guests for repeat business.
  • Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
  • Provide membership sales team with guest/prospect lead contact information.

Reception Desk Oversight (if applicable)
  • Operate cash register.
  • Process payments.
  • Manage/handle cash and balance cash drawer each shift.
  • Perform opening and/or closing duties, as required.
  • Answer and transfer phone calls

Café Oversight (if applicable)
  • Create and serve food and beverage items.
  • Promote daily specials and encourage upgrades to each order.
  • Operate cash register, process payments through cash or credit card handling and/or member account charges.
  • Café opening and/or closing duties, as required.
  • Maintain a clean, safe work environment according to State and Local food safety standards.
  • State Food Handler Certification
  • Responsible Beverage Service (RBS) state certification (if serving alcohol)

Pool Deck Oversight (if applicable)
  • Greet members and guests upon arrival to the Pool Area.
  • Act as a Host in the designated area or event space
  • Work with the F&B team to offer food and drinks from designated food outlets: (act as server, place orders, delivery refreshments, ring in tickets on register, provide support to kitchen, set up and breakdown of event space, clean-up)
  • Offer seating, make members/guests comfortable and provide a tour of pool deck amenities.
  • Communicate and book appointments for programs and events.
  • Provide information regarding Club programming and facilities updates.
  • Assist with maintaining refreshment stations: Refill water, stock supplies and keep area clean.
  • Provide towels as needed, assist with towel operation.

Parking Garage Oversight (if applicable)
  • Warmly greeting each member with a smile.
  • Check members and guests in by verifying their membership.
  • When necessary, audit cars parked in garage.
  • Perform any opening and/or closing duties, as required.

Cleanliness
  • Assist in maintaining the cleanliness and stock levels throughout the Club (primarily focused on Sports Desk, Locker Rooms, Lobby, Fitness Areas, Pool Deck, and surrounding areas)
  • Detail cleaning and preventive maintenance responsibility such as re-stocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas.
  • Restock vanity supplies and replenish inventory and janitorial products.
  • Maintain a clean, safe work environment.
  • Assist with laundry functions that include collecting, washing, drying, and folding towels.

Communication and Relationships
  • Communicate timely and follow up, as appropriate.
  • Active participation in required events, programs, meetings, and trainings.

OTHER JOB FUNCTIONS
  • Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays.

MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS & KNOWLEDGE
  • Policies and Regulations -- Knowledge of company polices.
  • Written Comprehension and Expression -- Ability to read, understand and communicate information and ideas in writing so others will understand.
  • Oral Comprehension and Expression --Ability to understand and communicate so others can understand ideas and information.
  • Computer -- Ability to utilize club software program and email communication software, such as Microsoft Outlook.

EXPERIENCE & EDUCATION
  • At least one year experience in the hospitality industry or related service position preferred.
    Food Safety certified (if applicable)
  • Professional, friendly manner and excellent customer service attitude and abilities.
  • Strong verbal communication and conflict resolution skills.
  • Enthusiastic, responsible, and dependable team player.
  • Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills.
  • Well organized and detail oriented.
  • CPR certified.

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Associate is regularly required to stand for extended periods; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The noise level in the work environment is usually moderate.
The language skills, reasoning ability, physical demands, and work environment described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.
An Equal Opportunity Employer
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.