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Tour Operations Manager Jobs in Washington (NOW HIRING)

U Street Parking

Operations Manager

Washington, DC · On-site

$70K - $75K/yr

... tour data, and compliance documentation to identify concerns and follow up with Officers and ... Leadership & Oversight of the Operations Manager You will supervise and support the assigned Site ...

U Street Parking

Operations Manager

Washington, DC · On-site

$70K - $75K/yr

... tour data, and compliance documentation to identify concerns and follow up with Officers and ... Leadership & Oversight of the Operations Manager You will supervise and support the assigned Site ...

Cornerstone Tours

Tour Guide

Washington, DC · On-site

$30 - $40/hr

Submit post-tour notes and flag any operational issues to management * Participate in periodic training sessions and guide development workshops Qualifications Required: * Exceptional public speaking ...

New

Reworld

Operations Supervisor

Lorton, VA

Tour all areas of the plant and oversee the safety of all activities of the assigned operating ... Stand in for the Operations Manager in his/her absence. Position Requirements & Qualifications: * 5 ...

Reworld

Operations Supervisor

Lorton, VA · On-site

Tour all areas of the plant and oversee the safety of all activities of the assigned operating ... Stand in for the Operations Manager in his/her absence. Position Requirements & Qualifications: * 5 ...

Reworld

Operations Supervisor (Power Plant)

Lorton, VA · On-site

This position reports to the Operations Manager. Successful applicant will organize and coordinate ... Tour all areas of the plant and oversee the safety of all activities of the assigned operating ...

Reworld

Operations Supervisor (Power Plant)

Lorton, VA · On-site

This position reports to the Operations Manager. Successful applicant will organize and coordinate ... Tour all areas of the plant and oversee the safety of all activities of the assigned operating ...

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All JobsTour Operations JobsTour Operations Manager JobsTour Operations Manager Jobs in Washington

Tour Operations Manager information

See Washington salary details

$35.1K

$71.9K

$134.2K

How much do tour operations manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for tour operations manager in Washington is $71,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $87,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tour Operations Manager, and why are they important?

To thrive as a Tour Operations Manager, you need expertise in itinerary planning, logistics coordination, and a solid background in travel and tourism, often supported by a relevant degree or diploma. Familiarity with reservation and booking systems, global distribution systems (GDS), and CRM software is typically required. Excellent communication, leadership, and problem-solving skills help you manage teams and address client needs effectively. These competencies ensure seamless tour execution, high customer satisfaction, and efficient business operations in a competitive industry.

What are some common challenges faced by Tour Operations Managers, and how can they be addressed?

Tour Operations Managers often encounter challenges such as coordinating logistics across multiple destinations, handling last-minute changes, and ensuring high customer satisfaction. Effective communication with suppliers, proactive contingency planning, and strong organizational skills are key to overcoming these obstacles. Building strong relationships with local partners and maintaining flexibility in itineraries also help manage unexpected issues, ensuring smooth tour experiences for clients.

What is the difference between Tour Operations Manager vs Tour Coordinator?

AspectTour Operations ManagerTour Coordinator
ResponsibilitiesOversees entire tour operations, manages staff, plans logistics, and ensures customer satisfaction.Assists with tour arrangements, handles bookings, and supports the operations team.
Required SkillsLeadership, planning, problem-solving, and industry knowledge.Customer service, organization, communication skills.
Work EnvironmentOffice-based with site visits, managing teams and vendors.On-site during tours, coordinating logistics and guest needs.
CertificationsTourism or hospitality management certifications often preferred.Customer service or hospitality certifications beneficial.

The Tour Operations Manager typically holds a broader leadership role, overseeing all aspects of tour planning and execution, while the Tour Coordinator focuses on supporting logistics and guest services. Both roles require industry knowledge and customer service skills, but the manager has greater responsibility for overall success.

What does a Tour Operations Manager do?

A Tour Operations Manager is responsible for overseeing the planning, organization, and execution of travel and tour packages. They coordinate with travel agents, suppliers, and customers to ensure smooth logistics, including transportation, accommodation, and itineraries. Their role often includes managing budgets, handling customer inquiries or complaints, and ensuring all tours meet quality and safety standards. Overall, they play a key part in delivering enjoyable and seamless travel experiences for clients.
What cities in Washington are hiring for Tour Operations Manager jobs? Cities in Washington with the most Tour Operations Manager job openings:
Tour Operations Manager jobs near you
Infographic showing various Tour Operations Manager job openings in Washington as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $71,870 per year, or $34.6 per hour.

Project Manager (PM) - Tour Services

Ladgov Corporation

Washington, DC • On-site

Full-time

Re-posted 17 days ago

Job description

Position Title: Project Manager (PM) - Tour Services
Job Type: Full-Time.
Job Location: Bureau of Engraving and Printing, District Currency Facility (DCF),
14th and C Street SW, Washington, D.C. 20228Qualifications: The candidate shall have:
  • Minimum of five (5) years of customer service experience with progressive responsibility in managing a public tour service and/or visitor center.
  • At least one (1) year of public speaking/communications experience presenting to large groups (30+ individuals).
  • At least one (1) year of computer experience, including use of MS Office Suite applications.
  • Must possess and maintain current CPR certification from the American Red Cross or American Heart Association.
  • Must be able to obtain and maintain BEP security clearance (low-risk background investigation required).
  • Strong leadership, organizational, and communication skills with the ability to interact effectively with government officials, staff, and visitors.
Duties and Responsibilities : The candidate must:
  • Serve as the primary liaison with the Contracting Officer's Representative (COR) and exercise full authority for daily contract operations.
  • Manage all tour and visitor center operations, ensuring services meet the standards outlined in the PWS.
  • Develop staff schedules, oversee staffing assignments, and ensure coverage during operating hours.
  • Conduct and oversee guided tours of the BEP currency production floor as needed.
  • Submit and maintain daily, weekly, and monthly reports on tour numbers, staffing levels, and visitor statistics.
  • Coordinate and respond to special requests, VIP visits, and educational groups.
  • Ensure all contractor staff complete BEP-approved tour operations training (including tour script memorization, safety procedures, and customer service standards).
  • Maintain compliance with BEP safety, security, privacy, and environmental policies.
  • Maintain CPR certification and be prepared to administer CPR or emergency first aid when needed.
  • Communicate daily with the COR regarding staffing, operational issues, and corrective actions.
  • Lead the contractor team in maintaining a professional visitor experience, including crowd management, accessibility accommodations, and visitor engagement.
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About LADGOV

Sourced by ZipRecruiter

Ladgov Corporation is a Small business headquartered in Williamsburg, VA. We provide solutions to our clients in the U.S and around the globe. Ladgov’s Capabilities span from providing Public Health services in Biomedical Engineering, Bio-Pharmaceutical Research to IT & Cyber Security Solutions, Project Management, Data Analytics as well as Religious Services, Facility Management, Education Support services, and Infrastructure Management Services. LADGOV Corporation is dedicated to supporting its customers both in the private and federal space by fulfilling its commitment to each requirement and achieving exceptional results. Our staff uses modern cutting-edge technology to provide the best solutions to your mission needs. Satisfaction guaranteed!

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

Williamsburg, VA, US

Social media

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