Tour Guide Summer Jobs in Utah (NOW HIRING)

Job Summary:
Live Nation Entertainment is the world’s leading live entertainment company, and they are seeking a Venue IT Support Representative to provide on-site IT support at events and venues across the country. This role involves troubleshooting IT issues, assisting with venue technology, and supporting tour production by ensuring connectivity and resolving any technical problems during events.
Responsibilities:
• Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.
• Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.
• Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology
• Be the onsite contact and provide guided access for visiting IT service or support providers
• Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on “day of show.”
• Provide proactive “day of show” IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans.
• Assist with deployment, inventory management, and maintenance of onsite IT equipment including POS terminals.
• Develop, demonstrate and leverage a comprehensive understanding of venue network connectivity and deployed technologies.
• Participate as needed with seasonal IT preparation and validation, as well as shutdown and winterization.
• Assist with the extension of existing venue IT infrastructure or implementation of new infrastructure to support special events such as festivals or private events.
Qualifications:
Required:
• Experience with and in-depth knowledge of Apple iOS, MS Windows, and network technologies
• Strong communication skills (oral and written) paired with a professional communication style
• Self-motivated, capable of independent reasoning and troubleshooting
• Highly organized and strong attention to detail
• Must be a reliable and dependable team player with ability to work independently and under little supervision
• Must be able to adapt to a constantly changing and at times stressful work environment
• Must possess a valid driver’s license, access to a reliable vehicle, and a clean driving record
• This position requires flexibility with scheduling; including the ability to accommodate evening and weekend on-call shifts, holidays, as well as extended hours for events and summer festivals.
• Availability to consistently provide event support is a requirement of this role.
Company:
Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records. Founded in 1996, the company is headquartered in Beverly Hills, USA, with a team of 10001+ employees. The company is currently Late Stage.