ZipRecruiter

Log In

1

Tour Guide Manager Jobs in Chicago, IL (NOW HIRING)

Dividend Restaurant Group

Server - EM

Burr Ridge, IL · On-site

Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or ... Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation.

Warnerbros

Sales Associate Lead (REG FT)

Chicago, IL

$17.50 - $20/hr

Studio Tour Hollywood, a guided tour showcasing the production secrets behind the best loved films ... Works closely with the store's assistant manager in strategies, core focuses and procedures.

Warner Bros

Sales Associate Lead (REG FT)

Chicago, IL · On-site

$17.50 - $20/hr

Studio Tour Hollywood, a guided tour showcasing the production secrets behind the best loved films ... Works closely with the store's assistant manager in strategies, core focuses and procedures.

Parts Town

Engineering Manager

Addison, IL

Parts Town Pride - check out our virtual tour and culture! * Quarterly profit-sharing bonus ... Stay ahead of tech trends to guide strategic adoption or avoidance * Manage engineering budgets ...

Parts Town

Engineering Manager

Addison, IL

$141K - $209K/yr

Parts Town Pride - check out our virtual tour and culture! * Quarterly profit-sharing bonus ... Stay ahead of tech trends to guide strategic adoption or avoidance * Manage engineering budgets ...

Parts Town

Engineering Manager

Addison, IL · On-site

$141K - $209K/yr

Parts Town Pride - check out our virtual tour and culture! * Quarterly profit-sharing bonus ... Stay ahead of tech trends to guide strategic adoption or avoidance * Manage engineering budgets ...

previous pagenext page

Showing results 21-40

All JobsTour Guide JobsTour Guide Manager JobsTour Guide Manager Jobs in Chicago, IL

Tour Guide Manager information

See Chicago, IL salary details

$8

$19

$34

How much do tour guide manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for tour guide manager in Chicago, IL is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.78 per hour, depending on experience, location, and employer.

What are the main challenges a tour guide manager faces when coordinating a team of guides across multiple locations?

One of the main challenges for a Tour Guide Manager is ensuring consistent quality and customer service across all tours, especially when managing guides at different sites. This often involves regular training, clear communication of expectations, and adapting to the unique needs of each location. Additionally, balancing scheduling to meet fluctuating demand while preventing staff burnout can be demanding. Effective Tour Guide Managers build strong relationships with their teams and use feedback mechanisms to continuously improve the tour experience.

What are the key skills and qualifications needed to thrive as a tour guide manager, and why are they important?

To thrive as a Tour Guide Manager, you need expertise in hospitality management, group coordination, and a solid understanding of local culture and attractions, often supported by a degree in tourism or related experience. Familiarity with booking platforms, customer relationship management (CRM) systems, and scheduling software is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help a manager motivate guides and ensure excellent guest experiences. These competencies are vital for delivering seamless tours, maintaining team performance, and ensuring customer satisfaction.

What is the difference between Tour Guide Manager vs Tour Guide?

AspectTour Guide ManagerTour Guide
CredentialsOften requires leadership or supervisory experience, sometimes certifications in tourism or hospitalityTypically needs a guide certification or license, customer service skills
Work EnvironmentSupervises tour guides, manages schedules, and oversees operationsConducts tours, interacts directly with tourists in various locations
Employer & IndustryTour companies, travel agencies, hospitality industryTour companies, museums, historical sites, travel agencies

The main difference is that a Tour Guide Manager oversees and coordinates tour guides and operations, while a Tour Guide directly interacts with tourists by leading tours. Both roles are essential in the tourism industry, but they focus on different responsibilities and skill sets.

How much money can you make as a tour guide manager?

A tour guide manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the organization. Salaries can increase with additional responsibilities, certifications, and management skills, and some positions may include bonuses or commissions based on tour sales or customer satisfaction.

What is the role of a tour guide manager?

A tour guide manager oversees the scheduling, training, and performance of tour guides to ensure quality customer experiences. They coordinate tour operations, handle client feedback, and may assist with tour planning and safety protocols, often requiring strong leadership and communication skills.

What are the most commonly searched types of Tour Guide jobs in Chicago, IL?

The most popular types of Tour Guide jobs in Chicago, IL are:

Tour Guide Manager jobs near you

Server - EM

Dividend Restaurant Group

Burr Ridge, IL • On-site

Part-time

Posted 22 days ago

Key responsibilities

  • Answer guest questions, take orders, and communicate orders to kitchen and bar.

  • Present food and beverages, process payments, and ensure accuracy of orders and guest satisfaction.

  • Maintain cleanliness and organization of the station, assist team members, and perform opening, closing, and side duties as assigned.

Job description

About the Organization
OVERVIEW
ABOUT DIVIDEND RESTAURANT GROUP
Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems and the discipline of its actions. DRG is a guest first and team focused organization that has a successful track record of revitalizing iconic brands and driving value for all stakeholders.
Housed in Denver, DRG brings together some of the country's best-known brands, leveraging an industry-leading platform with a clear vision for continued growth. Our driving mantra- we pay 'dividends' to every stakeholder of our business; our guests, our team members, our vendors and our financial partners, all in different but meaningful ways.
Description
Servers play an essential role in delivering the superior guest service that is central to the mission of Eddie Merlot's. Based on extensive knowledge of menu and beverage options, Servers answer guest questions, take orders and process/communicate orders to kitchen and bar. Servers are responsible for presenting food and beverages in accordance with established procedure, presenting guest checks, and processing payment. In addition, Servers maintain their station in a clean and orderly manner and partner with Bartenders, Bussers, Runners, and other team members to ensure that each and every guest receives outstanding service and hospitality.
Responsibilities
  • Complete and pass required training modules - both initial and ongoing.
  • Know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance.
  • Know and understand menu and beverage options. Follow established guidelines for sequence and methodology of service and providing outstanding hospitality.
  • Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or special event needs.
  • Check assigned station and reservations, make sure tables are configured appropriately and set in accordance with guidelines, and perform other opening duties to prepare for guest arrival.
  • Greet guests within specified timeframe of being seated. Ensure that guests are comfortable. Present menus and begin to "read" the table and establish rapport.
  • Take beverage orders, garnish and pick up drinks, and deliver beverages in accordance with procedure.
  • Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation. Answer menu questions and follow menu merchandising procedures by listening, explaining specials, suggesting items, and up-selling.
  • Follow standard procedures for accurately taking and inputting orders in accordance with standard procedures for timing of courses.
  • Pick up orders, completing plate presentation if needed.
  • Serve orders, ensuring accuracy and addressing any concerns or requests. Check back with guests within the designated time frame to ensure satisfaction.
  • Perform pre-bussing and table maintenance duties throughout the meal. Offer desserts and additional beverages as needed.
  • Audit and present check; accurately complete payment and tip-reporting.
  • As they leave, thank Guests for dining with us and invite them to return.
  • Bus, set, and re-set tables as needed. Perform side duties, closing duties, and other related duties as assigned by Manager(s).
  • Assist with Prime Society service and encourage membership.
  • Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times.
  • Communicate information regarding guest requests or complaints and ideas for improvement to Managers.
  • May be scheduled to work meetings, banquets, and special events.
  • Maintain a good team-work environment by willingly assisting other team members with their station duties and sidework when there is a need and/or when available.

Position Requirements
Qualifications and Requirements
  • Two or more year's experience as a Server, preferably in a fine dining restaurant.
  • Meet state age requirement for the position.
  • High school diploma or GED preferred.
  • Must be able to read and communicate in English clearly and effectively.
  • Clean and professional appearance.
  • Must have a state license to serve alcohol and understand state/local liquor regulations.
  • Must have professional communication and social skills appropriate for guests.
  • Must be self motivated and able to work calmly and effectively under pressure.
  • Strong team-work orientation, well organized, able to take direction from others.
  • Basic math and computer skills required.
  • Able to work a flexible, part-time schedule including evenings, weekends, and holidays. Lunch-time serving hours may be required for certain seasons, holidays, or special events. Work days and hours vary in accordance with business need.

Working Conditions/Physical Demands
  • Able to stand for 5 or more hours at a time.
  • Able to lift and carry 35 pounds on a regular basis.
  • Able to lift and carry trays of food and beverages.
  • Physical ability to grasp, stoop, reach, balance, move tables, and perform similar job-related movements.

Salary Range
Position
Server - EM
Division
Eddie Merlot's
Exempt/Non-Exempt
Non-Exempt
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
Dividend Restaurant Group logo

About Dividend Restaurant Group

Sourced by ZipRecruiter

Dividend Restaurant Group(DRG) is a renowned name in the hospitality and restaurant industry, headquartered in Denver, CO, US. The company owns and operates a suite of premier dining establishments that offer a diverse culinary experience ranging from casual dining places to upscale restaurant destinations. It was established with the vision of creating dining experiences that bring people together, contribute positively to the communities they serve, and provide a place for guests to unwind, indulge, and discover culinary delights. DRG's core mission is to serve excellent food and beverages in an atmosphere of warmth, friendliness, and fun, upholding the highest standards of quality and service.

Industry

Restaurants

Company size

501 - 1,000 Employees

Headquarters location

Denver, CO, US

Year founded

2001

View All Dividend Restaurant Group Jobs

Apply