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Tour Guide Coordinator Jobs in Minnesota (NOW HIRING)

Lennar

Regional Marketing Field Coordinator

Rochester, MN · On-site

$20.05 - $25/hr

Regional Marketing Field Coordinator We are Lennar Lennar is one of the nation's leading ... Guided Tour (SGT) install/removal, and basic office systems. * Support regional content teams with ...

Lennar

Regional Marketing Field Coordinator

Rochester, MN · On-site

$20.05 - $25/hr

Regional Marketing Field Coordinator We are Lennar Lennar is one of the nation's leading ... Guided Tour (SGT) install/removal, and basic office systems. * Support regional content teams with ...

Continental

Leasing Associate

Apple Valley, MN · On-site

$20 - $22/hr

You will guide your own success by achieving leasing goals and building professional relationships ... Being the leader on inquiries, conducting tours, following up with prospects, and coordinating ...

ASM Global

Event Manager

Minneapolis, MN

$65K - $75K/yr

Guides clients in preparation of events by interpreting and explaining contract provisions ... Coordinates activities with the various service contractors for assigned meetings and/or events.

ASM Global

Event Manager

Minneapolis, MN · On-site

$65K - $75K/yr

Guides clients in preparation of events by interpreting and explaining contract provisions ... Coordinates activities with the various service contractors for assigned meetings and/or events.

IRET

Leasing Consultant

Rochester, MN · On-site

$18 - $20/hr

You will guide your own success by achieving leasing goals and building professional relationships ... Prepares the office and tour path for business. * Prospect generation through creation of ...

Centerspace

Leasing Consultant

Rochester, MN · On-site

$18 - $20/hr

You will guide your own success by achieving leasing goals and building professional relationships ... Prepares the office and tour path for business. * Prospect generation through creation of ...

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Tour Guide Coordinator information

What does a tour guide coordinator do?

A Tour Guide Coordinator is responsible for overseeing and organizing tour guides and the tours they lead. This role includes scheduling guides, planning tour routes, ensuring quality and safety standards are met, and handling customer inquiries or issues. They may also assist in training new tour guides and coordinating with other departments to enhance the visitor experience. Ultimately, Tour Guide Coordinators ensure that tours run smoothly and guests have a positive and informative experience.

What are the key skills and qualifications needed to thrive as a tour guide coordinator?

To thrive as a Tour Guide Coordinator, you need strong organizational skills, experience in hospitality or tourism, and often a relevant degree or certification. Familiarity with booking systems, scheduling software, and CRM tools is typically required for managing tours and guide assignments. Exceptional interpersonal skills, leadership, and the ability to solve problems quickly set standout coordinators apart. These abilities ensure smooth operations, positive guest experiences, and effective team management in a dynamic tourism environment.

How does a tour guide coordinator typically collaborate with tour guides and other staff to ensure smooth operations?

A Tour Guide Coordinator works closely with tour guides to schedule shifts, provide training, and address any on-the-job issues that arise. They also liaise with administrative staff, customer service teams, and sometimes transportation providers to coordinate logistics and resolve scheduling conflicts. Clear communication and strong organizational skills are essential, as the coordinator acts as the point of contact between guides and management, ensuring everyone is informed and prepared for each tour. This collaborative environment helps maintain high-quality guest experiences and efficient daily operations.

What is the difference between Tour Guide Coordinator vs Tour Guide?

AspectTour Guide CoordinatorTour Guide
Primary RoleOversees tour operations, manages guides, schedules toursLeads tours, interacts directly with tourists
Required CredentialsOften requires experience in tourism, leadership skillsRequires knowledge of tour content, customer service skills
Work EnvironmentOffice-based planning, on-site supervisionOn-site guiding, direct customer interaction
Industry UsageCommon in tour companies, travel agenciesCommon in tourism, sightseeing companies

The main difference is that a Tour Guide Coordinator manages and organizes tour operations, while a Tour Guide directly leads and interacts with tourists. The coordinator focuses on planning and supervision, whereas the guide provides the on-the-ground experience.

How to become a tour guide coordinator?

To become a tour guide coordinator, candidates typically need experience as a tour guide or in hospitality, strong organizational and communication skills, and knowledge of the tour operations. Some positions may require a relevant certification or training in customer service or tourism management. Gaining leadership experience and understanding scheduling software can also be beneficial.

What are the most commonly searched types of Tour Guide jobs in Minnesota?

The most popular types of Tour Guide jobs in Minnesota are:

What are popular job titles related to Tour Guide Coordinator jobs in Minnesota?

For Tour Guide Coordinator jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Tour Guide Coordinator jobs in Minnesota look for?

The top searched job categories for Tour Guide Coordinator jobs in Minnesota are:

Tour Guide Coordinator jobs near you

Campus Visit Coordinator

Saint Peter, MN • On-site

Gustavus Adolphus College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

264th of 623 rated colleges and universities

Good employer

Paid breaks

Respectful managers

Learn more about Gustavus Adolphus Collegeexternal

$19 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description
JOB SUMMARY: The Campus Visit Coordinator ensures that prospective students and other guests have an extraordinary visit experience, serving as the "chief hospitality officer" for the Admission Office - often creating the first and last impression of Gustavus for potential future Gusties. The Campus Visit Coordinator coordinates all aspects of daily campus visits by receiving requests, making appointments, arranging schedules, and facilitating each component of the visit. Each day, they interact with a wide range of people, including prospective students, parents, tour guides, staff, campus leaders, faculty, coaches, community members, alumni, and others. The Campus Visit Coordinator provides essential administrative support, managing the Admission Office's Welcome Desk, office and general College phone lines, and other staff assistance.
Employment type: Full-Time (1.0 FTE), Benefits-Eligible, Non-Exempt (Hourly)
Pay Range: $19.00-23.00 per hour
Application Procedure: Please continue the process below or on our website, www.gustavus.edu/humanresources/employment to complete the online application and submit your resume.
MAIN RESPONSIBILITIES:
Planning Campus Visits
  • Receive visit requests and respond to questions about our visit options, helping prospective visitors create a personalized experience.
  • Serve the liaison between visitors and Gustavus community members.
  • Maintain the office visit calendar, making appointments and communicating with all participants.
  • Vet class offerings to develop a list of appropriate options for visitors.
  • Establish rapport with faculty willing to visit with prospective students.
  • Collaborate with coaches to coordinate all components of an athletic recruit's visit to Gustavus.
  • Communicate with conductors and directors to coordinate visits to rehearsals and performances.

Arranging Overnight Visits
  • Develop meaningful itineraries for overnight visitor's stay
  • Maintain Title IX compliance on all forms and waivers used for Overnights
  • Communicate with both prospective students and their parents on details of the overnight visit
  • Responsible for all fiscal details of travel payments, reimbursements, and tracking
  • Serve as staff person on-call over two nights while visitor is on campus
  • Responsible for airport transportation if shuttle service fails

Hosting Visitors
  • Warmly greet visitors to the Admission Office, notify counselors of their arrival, chat with visitors, and ensure they are well cared for while on campus.
  • Prepare welcome slides for digital sign and reserved parking signs for daily visitors.
  • Coordinate logistics of escorting visitors to appointments and class visits.
  • Keep the lobby and refreshment areas clean, stocked and inviting.

Scheduling Student Employees
  • Schedule our tour guides ("Gustie Guides") each term, depending on their class schedules while ensuring coverage for our campus visit program
  • Assign tour guides to daily tours
  • Manage day-to-day tour guide schedule changes
  • Manage clocking in/out and timesheet approval
  • Supervise daily activity of Gustie Guides, providing projects when they are not touring
  • Serve as a friendly and caring adult, mentor, and supervisor, giving guidance and implementing discipline policy when warranted

Providing Administrative Support
  • Answer incoming calls and provide general customer service for Admission and the College
  • Pick up, sort, and distribute office mail
  • Coordinate outgoing mail assembly, for smaller projects not handled by the Mailroom
  • Process requests for information and branded gear
  • Manage the ordering of and maintenance of office supplies
  • Create and submit requests for maintenance, facilities, and technical assistance issues as needed
  • Manage the tracking and payment of all invoices for the office
  • Reconcile monthly budget entries

Managing Data
  • Utilize the office's CRM to manage Gustie Guides and other volunteers
  • Maintain accurate records of interactions with prospective students using the college's CRM system.
  • Generate reports and analyze data to assess recruitment strategies' effectiveness and identify areas for improvement.

Prerequisites
MINIMUM QUALIFICATIONS:
  • Prior experience in administrative roles, preferably in an educational setting or Admission Office, with a focus on coordinating tasks, supervising students, and/or managing schedules.
  • Excellent written and verbal communication skills to interact with prospective students, families, student employees, and other staff members effectively.
  • Strong organizational skills to manage tour schedules, guide assignments, and office logistics efficiently.
  • A customer-centric approach to ensure a positive experience for prospective students during campus visits.
  • Capacity to handle unexpected situations during tours or in the office and resolve issues promptly and effectively.
  • Detail-oriented to ensure accuracy in tour information and administrative tasks. Strong time management, attention to detail, and proven organizational skills
  • Comfortable using various office software, databases, and scheduling tools to manage administrative tasks efficiently.
  • Openness and willingness to seek out opportunities, connections, and feedback.
  • Ability to adapt to changing circumstances, varying tour demands, and evolving office needs.
  • Collaborative attitude to work effectively with the admissions team and other departments as needed.
  • Ability to work independently with professionalism.
  • Experience in coordinating events or tours, managing logistics, and/or ensuring a smooth operation.
  • Commitment to cultural competency and an inclusive mindset.
  • Understanding of admissions processes and familiarity with the college/university's offerings, values, and mission.
  • Understanding the needs and expectations of prospective students and their families to tailor tour experiences accordingly.
  • Google Suite experience
  • Slate CRM experience

Working Environment
  • 100% in person (on campus).
  • Some evening/weekend work required for special events or crises.

Gustavus offers competitive and comprehensive benefits which include:
  • Medical insurance (which includes access to Nice Healthcare) as well as dental, vision, and life insurance
  • Workplace accommodations for physical or mental health concerns
  • Onsite health services
  • Free parking, exercise classes, and use of library and athletic facilities
  • Paid parental leave
  • Employer contribution to retirement savings plan (after one year of employment)
  • Tuition scholarships for dependents
  • Tuition benefit plan for employees and spouse
  • 13 paid Holidays + generous PTO plan

Gustavus Adolphus College does not discriminate on the basis of race, color, national origin, ancestry, sex, disability, religion, age, sexual orientation, gender identity, or veteran status in its education or employment programs or activities.
Gustavus Adolphus College is one of the nation's leading private liberal arts colleges serving approximately 1,800 students. The College aspires to be a community of persons from diverse backgrounds who respect and affirm the dignity of all people. Known for its strong science, writing, music, athletics, study-away, and service-learning programs, Gustavus is located on a scenic 340-acre hill in St. Peter, Minnesota only one hour southwest of the Twin Cities.
Contact
David Kogler | dkogler@gustavus.edu | 507-933-7535
Posted: Tue Jul 7, 2026

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