SHIFT SUPERVISOR
Rochester, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR
Rochester, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Southfield, MI · On-site
$22/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Southfield, MI · On-site
$22/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR
Southfield, MI · On-site
$22/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR
Southfield, MI · On-site
$22/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient ...
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient ...
FOOD SERVICE UTILITY (FULL TIME AND PART TIME)
Novi, MI · On-site
$17/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
FOOD SERVICE UTILITY (FULL TIME AND PART TIME)
Novi, MI · On-site
$17/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Southfield, MI · On-site
$22/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Southfield, MI · On-site
$22/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR
Detroit, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR
Detroit, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Warren, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Warren, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR
Warren, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR
Warren, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Warren, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Warren, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
FOOD SERVICE UTILITY
Novi, MI · On-site
$17/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
FOOD SERVICE UTILITY
Novi, MI · On-site
$17/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Detroit, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Detroit, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient ...
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient ...
SHIFT SUPERVISOR (FULL TIME)
Rochester, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
SHIFT SUPERVISOR (FULL TIME)
Rochester, MI · On-site
$24/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
FOOD SERVICE WORKER
Rochester, MI · On-site
$15/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
FOOD SERVICE WORKER
Rochester, MI · On-site
$15/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
FOOD SERVICE WORKER (FULL TIME AND PART TIME)
Detroit, MI · On-site
$15/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
FOOD SERVICE WORKER (FULL TIME AND PART TIME)
Detroit, MI · On-site
$15/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
FOOD SERVICE WORKER
Standish, MI · On-site
$16/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
FOOD SERVICE WORKER
Standish, MI · On-site
$16/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
HOUSEKEEPER (PART TIME)
Warren, MI · On-site
$16/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
HOUSEKEEPER (PART TIME)
Warren, MI · On-site
$16/hr
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...
Touchpoint information
What is the difference between Touchpoint vs Customer Service Representative?
| Aspect | Touchpoint | Customer Service Representative |
|---|---|---|
| Required credentials | Typically no formal certifications; may require familiarity with CRM tools | High school diploma or equivalent; often requires customer service training |
| Work environment | Varies; includes retail, call centers, online platforms | Call centers, retail stores, corporate offices |
| Employer and industry usage | Used across industries to denote points of customer interaction | Commonly used in customer service roles across sectors |
| Search and comparison intent | Understanding roles involved in customer interactions and touchpoints | Customer service roles and responsibilities |
While both roles involve customer interaction, a Touchpoint refers to any point where a customer interacts with a brand, product, or service, often encompassing various roles and platforms. A Customer Service Representative is a specific role focused on assisting customers directly, typically within call centers or retail settings. Understanding these distinctions helps clarify job expectations and career paths in customer engagement.
What cities in Michigan are hiring for Touchpoint jobs?
Cities in Michigan with the most Touchpoint job openings:
SHIFT SUPERVISOR
Rochester, MI • On-site
Compass Group
• Catering • 10K+ employees10,000+ employees
$24/hr
Full-time, Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
Key responsibilities
Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure are maintained.
Provide training, create work schedules, evaluate employee performance, and manage employee requests and complaints.
Prepare reports on production or sales and ensure the unit meets quality, productivity, and safety standards.
Compass Group rating
6.4
Based on 1,099 frontline employees who took The Breakroom Quiz
Job description
- We are hiring immediately for a full time SHIFT SUPERVISOR position.
- Address: Henry Ford Rochester EVS - 1101 West University Drive, Rochester, MN 48307. Note: online applications accepted only.
- Schedule: Full time schedule. Days and hours may vary; 2nd and 3rd shifts. More details upon interview.
- Requirement: Previous supervisory experience required.
- Perks: Paid weekly!
- Pay Range: $22.00 per hour to $24.00 per hour.
If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!
Job Summary
Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
Essential Duties and Responsibilities:
- Responsible for providing training and creating work schedules.
- Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
- Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
- Acts as the contact person for employees with complaints or requests for time off.
- May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
- Perform other duties as assigned.
Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.
What Compass Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Compass Group
Sourced by ZipRecruiter
Industry
Catering, food services and drinking places, health care and social assistance, hospitality services and performing arts, spectator sports and event promotion
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US