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Touchpoint Jobs in Alabama (NOW HIRING)

Compass Group

FLOOR TECHNICIAN

Birmingham, AL · On-site

$16/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER (FULL TIME)

Birmingham, AL

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER

Birmingham, AL · On-site

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

DISHWASHER

Birmingham, AL · On-site

$16/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER

Clanton, AL · On-site

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER (FULL TIME)

Birmingham, AL · On-site

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

JANITOR

Birmingham, AL · On-site

$16/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

CASHIER/FOOD SERVICE WORKER

Birmingham, AL · On-site

$15.50/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

COOK

Birmingham, AL · On-site

$17/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

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Touchpoint information

What is the difference between Touchpoint vs Customer Service Representative?

AspectTouchpointCustomer Service Representative
Required credentialsTypically no formal certifications; may require familiarity with CRM toolsHigh school diploma or equivalent; often requires customer service training
Work environmentVaries; includes retail, call centers, online platformsCall centers, retail stores, corporate offices
Employer and industry usageUsed across industries to denote points of customer interactionCommonly used in customer service roles across sectors
Search and comparison intentUnderstanding roles involved in customer interactions and touchpointsCustomer service roles and responsibilities

While both roles involve customer interaction, a Touchpoint refers to any point where a customer interacts with a brand, product, or service, often encompassing various roles and platforms. A Customer Service Representative is a specific role focused on assisting customers directly, typically within call centers or retail settings. Understanding these distinctions helps clarify job expectations and career paths in customer engagement.

What cities in Alabama are hiring for Touchpoint jobs?

Cities in Alabama with the most Touchpoint job openings:

Infographic showing various Touchpoint job openings in Alabama as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

FLOOR TECHNICIAN

Birmingham, AL • On-site

Compass Group
Catering • 10K+ employees
Learn more about Compass Groupexternal

$16/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Maintain and restore floors using proper procedures on hard surface and carpet surfaces.

  • Operate various types of industrial floor care equipment and automated cleaning tools.

  • Perform floor maintenance tasks such as stripping, refinishing, burnishing, spray cleaning, buffing, shampooing, spot cleaning, and vacuuming.

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,101 frontline employees who took The Breakroom Quiz

Job description

  • We are hiring immediately for full time FLOOR TECHNICIAN positions.
  • Address: UAB St Vincent's East - 50 Medical Park Drive East, Birmingham, AL 35235. Note: online applications accepted only.
  • Schedule: Full time schedule. Monday through Friday, hours may vary; rotating weekends. More details upon interview.
  • Requirement: Previous floor care experience required.
  • Perks: Referral bonus, 401k, medical benefits, and paid time off!
  • Pay Range: $15.00 per hour to $16.00 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.
We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!
Job Summary
Summary: Floor Technician is responsible for floor maintenance, restoration, and the operation of industrial floor care equipment.
Essential Functions:
  • Maintains knowledge of principles of hard-surface floor maintenance and use proper procedures on hard floor care including stripping and refinishing, burnishing, spray cleaning, and spray buffing
  • Operate various types of industrial floor care equipment
  • Utilize automated equipment for cleaning of large area of floor surface
  • Use the proper procedures on carpet and upholstering including shampooing, damp surface, extractions, spot cleaning, vacuuming, etc.
  • Perform maintenance and restorative processes for all floor surface types
  • Other duties as assigned by manager

Qualifications:
  • Previous experience as a floor care technician or in related role preferred
  • Proven knowledge of floor care equipment and techniques required
  • Knowledge and ability to follow safety procedures
  • Requires frequent lifting, carrying, pushing, pulling of up to 50 lbs.

Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.

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