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Touchpoint Jobs in Alabama (NOW HIRING)

Compass Group

HOUSEKEEPER

Birmingham, AL · On-site

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER (PART TIME)

Birmingham, AL · On-site

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER (FULL TIME)

Birmingham, AL · On-site

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER

Oneonta, AL · On-site

$14/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER (FULL TIME)

Birmingham, AL · On-site

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

PATIENT SERVER (FULL TIME)

Birmingham, AL · On-site

$16/hr

VINCENT TOUCHPOINT, 810 St. Vincents Dr., Birmingham, AL 35205 Note: online applications accepted only. * Schedule : Full-time schedule; open availability preferred. 6:30am - 6:30pm rotating weekends ...

Compass Group

PATIENT TRANSPORTER

Birmingham, AL · On-site

$14/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group

HOUSEKEEPER (PART TIME)

Birmingham, AL

$15/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

Compass Group USA

PATIENT TRANSPORTER

Birmingham, AL · On-site

$14/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient ...

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Touchpoint information

What is the difference between Touchpoint vs Customer Service Representative?

AspectTouchpointCustomer Service Representative
Required credentialsTypically no formal certifications; may require familiarity with CRM toolsHigh school diploma or equivalent; often requires customer service training
Work environmentVaries; includes retail, call centers, online platformsCall centers, retail stores, corporate offices
Employer and industry usageUsed across industries to denote points of customer interactionCommonly used in customer service roles across sectors
Search and comparison intentUnderstanding roles involved in customer interactions and touchpointsCustomer service roles and responsibilities

While both roles involve customer interaction, a Touchpoint refers to any point where a customer interacts with a brand, product, or service, often encompassing various roles and platforms. A Customer Service Representative is a specific role focused on assisting customers directly, typically within call centers or retail settings. Understanding these distinctions helps clarify job expectations and career paths in customer engagement.

What cities in Alabama are hiring for Touchpoint jobs?

Cities in Alabama with the most Touchpoint job openings:

Infographic showing various Touchpoint job openings in Alabama as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

ENVIRONMENTAL SERVICES MANAGER - UAB St. Vincent's Birmingham

Birmingham, AL • On-site

Compass Group
Catering • 10K+ employees
Learn more about Compass Groupexternal

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,099 frontline employees who took The Breakroom Quiz

352nd of 501 rated business services

Job description

Reports To: Assistant Director, Environmental Services
Schedule: Full time; primarily Monday through Friday, 2nd shift 2:30pm-12am, with rotating weekends. More details are available upon interviewing.
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
As an Environmental Services Manager, you will be responsible for directing and overseeing the operational needs of the department. You will coordinate the tasks of the department associates and assist in training and development. You will serve as a liaison between administration and unit departments and provide the highest possible level of service.
Essential Duties and Responsibilities:
  • Responsible for department's financial data and statistics.
  • Monitoring of unit expenditures.
  • Develops and recommends department operating budget and ensure the department operates within budget.
  • Coordinates housekeeping activities with other departments.
  • Plans, organizes, directs, coordinates, and supervises functions and activities of the department.
  • Establishes work standards and work flow.
  • Establishes and implements policies and procedures for departmental operations.
  • Encourages and mentor staff creativity and innovation.
  • Ensures compliance with all regulatory agencies.
  • Proactive in the achievement of the facility goals and objectives.
  • Demonstrates quality leadership in meeting performance plans.
  • Reads, develops, and administers Total Quality Management process.
  • Performs other duties as assigned.

Qualifications:
  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • 1 or more years of supervisory/management experience.
  • Strong work ethic, drive, and initiative for quality and customer service.
  • Excellent written and oral communication skills.
  • Excellent problem-solving skills both one-on-one and in group situations.
  • Ability to utilize a participative approach to managing staff.
  • Understanding of budgeting processes and awareness of profit and loss concepts.
  • Excellent administrative and organizational skills and the ability to prioritize.
  • Ability to function appropriately under stressful conditions.
  • CRCST or any other applicable sterile processing certification is preferred.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • Associate's degree is preferred.

Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Touchpoint are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1563632
TouchPoint
PASCHA A BELNAVIS
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